Lead Consultant, Java Support

hace 1 mes

Monterrey, México Genpact A tiempo completo

**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**

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**_ Responsibilities_**

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- _Exposure to at least 1 Mobile framework is needed._

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- **_We need to Spanish & English Language._**

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- **_Creating, scheduling, monitoring jobs, troubleshooting jobs_**

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- **_Able to lead team and connect with client on regular basis_**_. _**
- **_Responsible to help team in day-to-day operations. _**
- **_Go through logs and trace back to code as to what is going wrong._**

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- **_Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support. _**
- **_Execute and manage day-to-day operations via ticketing tools and processes._**

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- **_Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information._**

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**_Qualifications_**
**_Minimum qualifications_**

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- **_B.E./ B. Tech/ MCA or equivalent_**

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**_ Preferred Qualifications_**

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- **_Experience in Core-java, J2EE and AWS_**

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- **_Strong understanding in Relational database concepts_**_ _**
- **_Should have an exp. in framework like Spring, Struts, etc._**

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- **_Good knowledge and work experience of Oracle Database, PL/SQL_**

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- **_Experience with Maven, GIT, html, jsp, CSS, JavaScript_**

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- **_Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus._**

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- **_Strong written and verbal communication skills_**

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- **_Flexible to work in shifts on rotation basis._**

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- **_Willingness and ability to multi-task._**

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- **_Willingness to learn the Product/Platform and associated technologies._**

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- **_Should be able to handle client call, manage & mentor team._**

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- **_Technical understanding of products/services and/or ecosystem being supported._**

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Job_**_Lead Consultant_

**_ Primary Location_**_Mexico-Monterrey_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Apr 11, 2024, 6:56:45 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Consulting_
- Job Category_Full Time_

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