Srmgr-sales I

hace 2 meses

Puerto Vallarta, México Marriott International, Inc A tiempo completo

**Job Number** 22207283

**Job Category** Sales & Marketing

**Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- **High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.**

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Understanding Market Opportunities & Driving Revenue**
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the.
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand’s Customer Service Standards and property’s Brand Standards.
- Executes and supports the business Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g.,, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.

**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as di

  • Mgr-Sales I

    hace 1 semana

    Puerto Vallarta, México Marriott International A tiempo completo

    Job Number 24069075Job Category Sales & MarketingLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities....

  • Mgr-Sales I

    hace 2 semanas

    Puerto Vallarta, México Marriott International A tiempo completo

    Job Number 24069075Job Category Sales & MarketingLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities....

  • Sales Administrative Assistant

    hace 2 meses

    Puerto Vallarta, México Hilton A tiempo completo

    A Sales Administrative Assistant will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. **What will I be doing?** As Sales Administrative Assistant, you will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. The...

  • Dir-sales I

    hace 1 semana

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23141583 **Categoría de Empleo** Sales & Marketing **Ubicación** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Mgr-events I

    hace 2 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 24070996 **Job Category** Event Management **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and...

  • Mgr-Sales I

    hace 3 semanas

    Pto Vallarta, Jalisco, México Marriott International A tiempo completo

    Job Number Job Category Sales & MarketingLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures...

  • Mgr-Sales I

    hace 1 semana

    Pto Vallarta, Jalisco, México Marriott International A tiempo completo

    Job Number Job Category Sales & MarketingLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures...

  • Mgr-Sales I

    hace 1 semana

    Puerto Vallarta, México Marriott International A tiempo completo

    Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano...

  • Mgr-marketing Communications I

    hace 5 días

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 24083200 **Job Category** Sales & Marketing **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for completing marketing plan...

  • Delphi Administrator

    hace 2 semanas

    Puerto Vallarta, México Hilton A tiempo completo

    A Delphi Administrator will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. **What will I be doing?** A Delphi Administrator, you will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. The Sales Office...

  • Mgr-Marketing Communications I

    hace 3 semanas

    Puerto Vallarta, México Marriott International A tiempo completo

    Job Number 24083200Job Category Sales & MarketingLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce...

  • Mgr-Events I

    hace 2 meses

    Puerto Vallarta, Jal., México Marriott International, Inc. A tiempo completo

    Job Number 24070996 Job Category Event Management Location The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management html html JOB SUMMARY Responsible for preparing all event documentation and coordinates...

  • Delphi Coordinator

    hace 2 meses

    Puerto Vallarta, México Hilton A tiempo completo

    A **JOB DESCRIPTION DELPHI COORDINATOR** The Delphi Administrator will provide high level administrative support by maintaining a clean and accurate Delphi. fdc system in accordance with Hilton audit standards, and perform clerical support to the Sales and Catering & Events management team. **What will I be doing?** - Amadeus / Delphi.fdc Reporting and...

  • Night Manager I

    hace 1 semana

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 22217491 **Job Category** Rooms & Guest Services Operations **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty...

  • Mgr-Marketing Communications I

    hace 4 semanas

    Puerto Vallarta, Jal., México Marriott International, Inc. A tiempo completo

    Job Number 24083200 Job Category Sales & Marketing Location Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management html html JOB SUMMARY Responsible for completing marketing plan for...

  • Director of Revenue Management

    hace 2 meses

    Puerto Vallarta, México Hilton A tiempo completo

    A Director of Revenue Management manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. **What will I be doing?** As Director of Revenue Management, you are responsible for analysing and presenting financial data that will help...

  • Banquet Manager

    hace 2 días

    Puerto Vallarta, México Hilton A tiempo completo

    A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand. **What will I be doing?** As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an...

  • Area General Manager, Puerto Vallarta

    hace 3 semanas

    Puerto Vallarta, México Marriott Puerto Vallarta Resort & Spa A tiempo completo

    Additional Information Marriott Puerto Vallarta Resort & Spa and The Westin Resort & Spa, Puerto VallartaJob Number 24087188Job Category Property LeadershipLocation Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type...

  • Front Desk Supervisor

    hace 2 meses

    Puerto Vallarta, México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Pool Manager

    hace 1 mes

    Puerto Vallarta, México Hilton A tiempo completo

    Pool Manager A Pool Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Pool Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Pool...