Mgr-restaurant I

hace 2 semanas

Ciudad de México Marriott International, Inc A tiempo completo

**Job Number** 22198404

**Job Category** Food and Beverage & Culinary

**Location** Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting **Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews em

  • Mgr-restaurant I

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23127208 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que...

  • Mgr-restaurant I

    hace 5 días

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23089230 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International...

  • Mgr-Marketing, Restaurant

    hace 1 semana

    Ciudad de México Marriott International, Inc. A tiempo completo

    Númerode Empleo 24076611 Categoría de Empleo Sales & Marketing Ubicación Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA Horario Full-Time ¿Ubicación remota? N ¿Reubicación? N Tipo de Posición Management JOB SUMMARY: The Restaurants + Bars Field Marketing Manager is responsible for...

  • Mgr-sales I

    hace 7 días

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23105780 **Categoría de Empleo** Sales & Marketing **Ubicación** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Mgr-events I

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23091757 **Categoría de Empleo** Event Management **Ubicación** W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos...

  • Mgr-sales I

    hace 4 semanas

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23127383 **Categoría de Empleo** Sales & Marketing **Ubicación** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Mgr-Marketing Communications I

    hace 2 semanas

    Ciudad de México St. Regis Hotels & Resorts A tiempo completo

    JOB SUMMARY Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR •...

  • Mgr-Marketing Communications I

    hace 1 semana

    Ciudad de México Marriott International, Inc. A tiempo completo

    Job Number 24077953 Job Category Sales & Marketing Location The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management html html JOB SUMMARY Responsible for completing marketing plan for property. Manages all e-commerce...

  • Mgr-Marketing Communications I

    hace 2 semanas

    Ciudad de México, Ciudad de México St. Regis Hotels & Resorts A tiempo completo

    JOB SUMMARY Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR • 2-year...

  • Mgr-sales I

    hace 4 semanas

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 24067714 **Job Category** Sales & Marketing **Location** W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Restaurant Captain

    hace 2 días

    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.What will I be doing?As a Restaurant Captain, you will be responsible for the organization and coordination of the team, attendance to the...

  • Mgr-guest Services I

    hace 5 días

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23089224 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...

  • Capitan de Restaurante

    hace 3 semanas

    Ciudad de México, Ciudad de México Hilton Mexico City Santa Fe A tiempo completo

    A Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.What will I be doing?As a Restaurant Captain, you will be responsible for the organization and coordination of the team, attendance to the...

  • Capitan de Restaurante

    hace 3 semanas

    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.What will I be doing?As a Restaurant Captain, you will be responsible for the organization and coordination of the team, attendance to the...

  • Mgr-sales I

    hace 7 días

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23207283 **Categoría de Empleo** Sales & Marketing **Ubicación** Solaz a Luxury Collection Resort Los Cabos, KM 18.5 Carretera Transpeninsular CSL-SJC Access B, San Jose del Cabo, Baja California Sur, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management -...

  • Mgr-events I

    hace 5 días

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 22204980 **Categoría de Empleo** Event Management **Ubicación** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Mgr-operations I

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24013347 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es...

  • Mgr-operations I

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23161195 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que...

  • Mgr-events I

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23034514 **Categoría de Empleo** Event Management **Ubicación** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Mgr-security I

    hace 4 semanas

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23072540 **Categoría de Empleo** Loss Prevention & Security **Ubicación** AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que...