(Cen) Workflows Analyst Sr
hace 5 meses
**Main Responsibilities**:
- Design, build and test digital workflows to digitize and automate GES and Procurement service delivery using automation platforms such as ServiceNow, Office365 and others
- Provide technical support on operating services
- Lead the digitization process by defining user stories, generating technical documentation, and providing testing support and follow up of service configuration
- Collaborate with team members of GES areas and business to review automation opportunities and benefits
**Position Challenges**:
- Learning and understanding of digitization requirements, including understanding services within the disciplines of Business Finance, Accounting, HR, IT, Procurement.
- Act as a gap bridge between business stakeholders and technology to effectively communicate and understand needs that translate into automated workflow solutions
- Coordinate people of diverse functional disciplines, conduct process discussions, and generate consensus agreements
- Instill a continuous improvement mindset
- Challenge existing processes to drive optimization and standardization
**Qualifications**:
- English language proficiency
- Academic Background: Systems Engineering Bachelor’s Degree or related
- Areas of expertise
- 1+ years of experience working with multidisciplinary teams
- 1+ years of experience in software programming related positionsTechnical Skills required by role.
- Experience developing web based solutions using JavaScript, SQL,.NET, CSS3
- 1+ years of experience configuring in ServiceNow instances desired
- ServiceNow CSA certification desired
- Soft Skills
- Ability to effectively assess customer needs while consulting and building solutions
- Highly motivated and result-driven
- Teamwork oriented
**Internal/External Relations**:
INTERNAL
- GES Directors and Area Managers
- Procurement Directors and Area Managers
- GES Business Excellence Team
- ServiceNow Product Owners
- Procurement SMEs
- P&IT technical teams
EXTERNAL
- ServiceNow Partners and Consultants
**CEMEX Diversity and Inclusion Statement**:
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.
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