Central Operations Senior Manager

hace 7 meses

Tlahuac, México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
The Central Operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across SSL. The team’s regional scope gives it a unique exposure to a wide range of areas and marketplace conditions across the country. This person will lead our resource management and pricing strategy for key cities in Mexico while actively contributing in defining the long-term strategy in those cities.

There is a high degree of collaboration in this role: you will work closely with the operations, marketing, and product teams, along with your Central Operations peers in other regions, to create, guide and execute impactful strategies. This role is ideal for someone looking to have ownership on the business strategy, work in a fast-paced & data driven environment, manage one direct report, and gain exposure to a full suite of projects and functions across the business

Role Responsibilities:

- Contribute to the long-term business strategy & value proposition using internal, external, qualitative and quantitative data sources with a strategic, data-driven and user-centric approach.
- Full ownership of performance management in your region from defining and modeling business OKRs in alignment with business strategy to holding others & yourself accountable on your markets performance.
- Manage cross-functional projects & stakeholders to make sure every area is aligned with our strategic and tactical guidelines while contributing towards the same goal.
- Optimize resource allocation to ensure we reach our business goals through investment decisions across cities and channels guided by a data-driven and business-driven mindset.
- Own pricing in your region by defining the long-term pricing strategy and optimizing short-term levers with a data-driven approach.
- Contribute to the development of pricing and resource allocation frameworks by testing new initiatives, iterating on existing ones, sharing best practices and working closely with your peers from different areas and seniority levels.
- Oversee the execution of initiatives in your markets coordinating with all relevant functions, reacting quickly to changes in the marketplace, always aiming to anticipate different scenarios and having clear governance mechanisms.
- Contribute to improve existing & create new processes both in your markets and across SSL.
- Contribute to talent development

Role Qualifications:

- Clear strategic thinker: You are able to navigate ambiguous, data-rich environments to define a strategic vision and structure it into actionable components for a team.
- Proven people and project manager: You have a track-record managing multi-functional projects and are able to achieve results through resources that do not report directly to you. You have a track record of managing a team of direct reports and developing key talent.
- Detail-focused, hands-on implementer: You should be excited about experimenting, figuring out how to get things done yourself and failing fast so that we can continuously improve. You thrive on executing a project, showing an impact, and moving onto the next challenge.
- Data-driven manager: The use of logic and data is central to your decision-making process. It is paramount to strategies you craft and decisions you make.
- Fast mover: You have demonstrated success in high-performance environments (e.g. experience in startups, finance, or management consulting).
- 5+ years of previous professional experience in strategic, analytical, operational, and/or product roles.
- Fluent in English and Spanish.
- Based in CDMX.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate th

  • Operations Manager, Operations Manager

    hace 7 meses

    Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager Job summary About Amazon At Amazon, we're working...

  • Consultor Business Central Senior

    hace 7 meses

    Tlahuac, México GCG A tiempo completo

    Oportunidad Única: Consultor Business Central Senior en GCG Partner de Microsoft ¿Eres un experto en Microsoft Dynamics 365 Business Central? ¿Buscas llevar tu carrera al siguiente nível en una empresa líder y dinámica? ¡Esta es tu oportunidad! En GCG Partner de Microsoft, buscamos un Consultor Business Central Senior apasionado por la tecnología y...

  • Sr. Operations Manager

    hace 1 semana

    Tlahuac, México Servicios Comerciales Amazon M A tiempo completo

    A completed Bachelor’s Degree or 2+ years Amazon experience. - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. - 7+Experience with performance metrics, process improvement and Lean techniques. - 7+ Experience with the full staffing lifecycle, including interviewing, hiring,...

  • Senior Operations Analyst

    hace 19 horas

    Tlahuac, México Bausch Health Companies A tiempo completo

    Senior Operations Analyst (8473) **Career Opportunities: Senior Operations Analyst (8473)** Requisition ID **8473** - Posted - **LATAM** - **IT** - **MX - Grossman** - City (4) vacante vacante vacante Bausch Health is an EEO/AA employer M/F/D/V.

  • Project Manager

    hace 7 meses

    Tlahuac, México Central de Alarmas de Mexico A tiempo completo

    Central de Alarmas de México está en búsqueda de un Project Manager para unirse a nuestro equipo de profesionales enfocados en brindar servicios de seguridad y protección a nuestros clientes. Si eres una persona innovadora, con excelentes habilidades de atención al cliente, planificación de proyectos y administración, esta oferta de trabajo es para...

  • Operations Project Manager

    hace 7 meses

    Tlahuac, México JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job Description** CIB Operations Project Manager - Senior Associate President - Mexico City, Mexico **About J.P. Morgan Chase & Co.** The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world’s most important corporations, governments and...

  • Operations Manager

    hace 7 meses

    Tlahuac, México Skyworth Digital A tiempo completo

    Position Summary: The COO will oversee Sales & Marketing, Sales Operation, Legal, Administration, Human Resources and Finance. The COO will collaborate with executive team and departments in headquarters to ensure effective and efficient day-to-day operations and lead organizational capacity-building efforts, transformation initiatives, and change...

  • Operations Superintendent

    hace 7 meses

    Tlahuac, México Wallenius Wilhelmsen A tiempo completo

    Overview: This position will coordinate all operation’s supervisors onsite, will create strategies to accomplish all customer needs. **Job Description**: He or she will work closely to Operation’s Manager focused on achieve safety, quality, and productivity KPIs. He or she will support Operation’s Manager to manage all new requirements from Ford...

  • Sr. Operations Manager Bpo

    hace 7 meses

    Tlahuac, México Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Sr. Operations Manager BPO - CDMX **Job Description**: The Sr. Operations Manager is responsible for: Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency. Team Leadership...

  • Senior Manager, Site Operations Lead

    hace 7 meses

    Tlahuac, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Site Operations Lead **The Mexico City Site Operations Lead** will report to the Chief of Staff, and will have primary responsibility for coordinating use of the office space. Capital One operates as a hybrid working environment, with associates expected to be on site...

  • Regional Operations Director

    hace 7 meses

    Tlahuac, México ISP Mexico and Central America A tiempo completo

    **Description** Regional Operations Director Purpose of Role ISP is one of the fastest growing and largest school groups in the world, with over 80 schools present in more than 20 countries. We are looking for talented and experienced operations managers (across a range of locations) to join us and be part of our exciting mission to deliver a...

  • Senior Feasibility Manager

    hace 7 días

    Tlahuac, México Marriott Worldwide A tiempo completo

    **Job Number** 22107859 **Job Category** Development & Feasibility **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management  *** The position of Senior Manager requires an aptitude to understand the...

  • Manager, Operations

    hace 7 meses

    Tlahuac, México GXO Opportunity A tiempo completo

    En GXO estamos en busca de nuestro próximo **Manager, Operations** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...

  • Mexico Operations Manager

    hace 7 meses

    Tlahuac, México United Wheels Inc. A tiempo completo

    **Overview of the Company** United Wheels Inc. (“UWI”) is an international, privately held business, with affiliated companies and operations in Asia, the Americas and around the world. UWI is a world leader in the design, manufacture and international distribution of bicycles, e-bikes, and rideable toys, manufacturing more than 6 million bicycles and...

  • Central Flow Ops Lead Jr

    hace 7 meses

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    High School Diploma or Bachelors Degree in progress - Be flexible and have the availability to work in different hours/shifts/areas, including weekends, evenings and/or holidays - Advanced Excel - Excellent communication skills - Experience in tracking performance metrics (KPI) - Interest in team management - Excellent data analysis skills. The Central Flow...

  • Manager Operations

    hace 7 meses

    Tlahuac, México Wallenius Wilhelmsen A tiempo completo

    Overview: **Role of the Operations Manager** Management of the VPC processes to obtain the profitability results established for the VPC Ensure compliance with the operational processes based on the requirements of the Management to obtain the profitability of the operation. To ensure that the safety, quality, and efficiency standards required by the...

  • Project Engineer/operations Manager

    hace 7 meses

    Tlahuac, México Equinox Engineering Ltd. A tiempo completo

    **Description**: **Applicants must reside in Mexico City** **Summary**: The Project Engineer/Operations Manager role plays a pivotal role in supporting the Engineering Department by overseeing day-to-day technical operations, leading project teams, and ensuring the successful execution of projects within the department. Their role is both technical and...

  • Sales Operations Manager

    hace 7 meses

    Tlahuac, México Sagan A tiempo completo

    **Job Title: Sales Operations Manager** **Location**: Remote (EST) **Work Schedule**: Monday - Friday, 9 AM - 5 PM (EST) **Key Responsibilities**: - ** Customer Success and Account Management**: - Oversee customer interactions for cafes, ensuring satisfaction and engagement. - Manage food service account communications, both reactive and proactive. - **...

  • Ef Operations Manager, External Fulfillment

    hace 7 meses

    Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 4+ years of data analysis experience - 3+ years of data visualization and reports tools experience - 3+ years of defining and executing against program timeline &...

  • Operations Manager

    hace 7 meses

    Tlahuac, México Another (México) A tiempo completo

    **WE ARE LOOKING FOR**: Operations Manager **Requirements**: +5 year of experience working in similar roles Bachelor's degree in a relevant field (international business, marketing, supply chain or a related area) is required. Experience in the beauty industry and/or in a B2C company, preferably in leadership roles within operations, supply chain, or...