Employee Services Generalist

hace 5 meses

Guadalajara, México Jabil Circuit A tiempo completo

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

**JOB SUMMARY**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Acquire and maintain substantial knowledge concerning Human Resources policies, programs, and procedures that supports first call resolution.
- Using established protocols, handles incoming requests from various levels of employees to quickly assess and resolve HR related issues in an empathetic, professional and timely manner.
- Works with various departments to stay up to date on all policies, programs, and procedures. Integrates effectively with team members; seeking input/assistance as needed.
- Strives to gather and share evidence and facts to allow for transparent knowledge transfer and effective overall capability of HR.
- Utilize depth of knowledge and develop a comprehensive understanding of Americas HR Shared Services operations, processes, and systems to ensure timely and correct responses to customers’ inquiries, complaints and requests.
- Listen and ask appropriate follow up questions to collect necessary information to identify underlying issues or related requests and provide accurate answers.
- Identify, research and work cross-functionally on queries from customers in a timely manner; working on more than one matter simultaneously and prioritizing urgency of requests.
- Perform timely and accurate transactions that impact multiple systems including Workday, ADP HRIS, Benefit Systems, ADP, Kronos, and other databases.
- Review and follow up on discrepancies to ensure accuracy
- Provide accurate and consistent recordkeeping and maintenance of HR Shared Services records.
- Complete special HR Shared Services projects as needed.
- Provide HR program/project support.
- Ability to handle and maintain discretion and confidentiality in all areas pertaining to employee or company data and proprietary information.
- May perform other duties and responsibilities as assigned

**MANAGEMENT & SUPERVISORY RESPONSIBILITIES**
- Typically reports to Management. Direct supervisor job title(s) typically include: TBD
- Job **is directly **responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). Job title example(s) of employees directly supervised: TB D

**JOB QUALIFICATIONS**

**KNOWLEDGE REQUIREMENTS**
- Human Resources Management Certificate or PHR/SPHR certification preferred
- Prior call center experience is a plus

**EDUCATION & EXPERIENCE REQUIREMENTS**
- Bachelor’s degree in Human Resources or related field. Or high school diploma with equivalent
- Zero to One (0-1) years of experience in HR Specialist or similar role
- Fundamental knowledge of HR practices including employment law, compensation, hiring, performance management, coaching, and employee relations across the Americas Region (US and Mexico).
- Excellent customer service skills
- Ability to provide high quality, timely, professional, and positive customer service
- Ability to multitask and work in a team environment
- Ability to handle confidential and sensitive information with discretion
- Excellent verbal and written English and Spanish communication skills

**Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

  • HR Employee Services and Lifecycle Analyst

    hace 3 meses

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    Job Description HR Employee Services and Lifecycle Analyst **Location: Guadalajara SSC, Mexico** **Reports to: Manager, HR Employee Services and Lifecycle** The **Employee Services and Lifecycle Analyst **will be responsible of providing customer service (to internal employees for HR-related processes through inquiry management and resolution. Research...

  • HR Employee Services and Lifecycle Analyst

    hace 3 meses

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    Description HR Employee Services and Lifecycle Analyst Location: Guadalajara SSC, Mexico Reports to: Manager, HR Employee Services and Lifecycle The Employee Services and Lifecycle Analyst will be responsible of providing customer service (to internal employees for HR-related processes through inquiry management and resolution. Research...

  • HR Employee Services and Lifecycle Analyst

    hace 1 mes

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **Location: Guadalajara SSC, Mexico** **Reports to: Manager, HR Employee Services and Lifecycle** The **Employee Services and Lifecycle Analyst **will be responsible of providing customer service (to internal employees for HR-related processes through inquiry management and resolution. Research solutions and escalate complex inquiries to appropriate...

  • Generalista de RH Jr

    hace 6 meses

    Guadalajara, México ANKARA FOOD SERVICES A tiempo completo

    **GENERALISTA DE RH Jr** **Requisitos**: 1 a 2 años de experiência como generalista Jr, - Conocimiento de la legislación laboral mexicana. (STPS, IMSS) - Experiência en el área de reclutamiento y selección en campo. - Conocimiento en elaboración de Nominas. Habilidades Blandas: Responsabilidad Organización Compromiso Disponibilidad Escucha...

  • HR Employee Services and Lifecycle Expert

    hace 2 semanas

    Guadalajara, Jalisco, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    Job Description:The HR Employee Services and Lifecycle Analyst role at Ingredion Global Business Services, S.A. de C.V. offers an exciting opportunity to provide exceptional customer service and support for internal employees.About the Role:This position is responsible for providing customer service through inquiry management and resolution, researching...

  • HR Generalist

    hace 6 meses

    Guadalajara, México BONbLOC A tiempo completo

    We are looking for an HR generalist. You’ll undertake a wide range of HR tasks, like organizing trainings, administering employee benefits and leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’...

  • Human Resources Generalist

    hace 6 meses

    Guadalajara, México XtendOps A tiempo completo

    The HR Generalist for XO LATAM facilitates **all key HR functions and programs**. This includes issues raised by current and future employees and matters related to employment, compensation and benefits, labor negotiations, organizational development, Health & safety, personnel administration, employee engagement, and employee relations. They assist HR...

  • Human Resources Generalist

    hace 1 mes

    Guadalajara, Jalisco, México Ammeraal Beltech A tiempo completo

    Job Summary:We are seeking a highly skilled Human Resources Generalist to join our team at Ammeraal Beltech. As a key member of our HR team, you will be responsible for providing support and guidance to employees and management on various HR-related matters.Key Responsibilities:Staffing and recruiting process managementEmployee relations and benefits...

  • Human Resources Generalist

    hace 2 meses

    Guadalajara, México AMMEGA A tiempo completo

    Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? For our LATAM North and AMMEGA Human Resources team, we are currently looking for a HUMAN RESOURCES GENERALIST As a Human Resources Generalist, you will be responsible for staffing/recruitment,...

  • Human Resources Generalist

    hace 4 semanas

    Guadalajara, Jalisco, México Bosch Group A tiempo completo

    **About Bosch Group**We are a leading global supplier of technology and services, shaping the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives.Our Human Resources Service Europe provides support and development of IT infrastructure tools, data management, training, recruitment, and administration to...

  • Human Resources Generalist

    hace 1 mes

    Guadalajara, México GovOS A tiempo completo

    **Who We Are**: GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company's secure suite of cloud-based...

  • Human Resources Generalist

    hace 1 mes

    Guadalajara, México Ammeraal Beltech A tiempo completo

    Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly...

  • Human Resources Generalist

    hace 4 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryMarriott International, Inc. is seeking a Human Resources Generalist to join our team at the AC Hotel Guadalajara Mexico. As a Human Resources Generalist, you will be responsible for providing support to the HR department in a variety of tasks, including recruitment, employee relations, benefits administration, and compliance.About Marriott...

  • IT Support Team Lead

    hace 7 días

    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    About This RoleWe are seeking a seasoned IT Support Team Lead to join our team at Koch Global Services. As a leader in our second-level IT support organization, you will oversee a cross-functional team leveraging Intelligent Swarming methodology.ResponsibilitiesDevelop and coach employees on our culture of Principle-Based ManagementSupervise and mentor...

  • Human Resources Generalist

    hace 2 meses

    Guadalajara, México AMMEGA A tiempo completo

    As a Human Resources Generalist, you will be responsible for staffing/recruitment, onboarding/offboarding, benefits, salary administration, HRIS maintenance, employee relations, business partnership, performance management, recordkeeping and training for LATAM North - a group of AMMEGA companies in Mexico. Provide hands-on day-to-day support of all human...

  • HR Generalist and Business Partner

    hace 4 semanas

    Guadalajara, Jalisco, México Ammeraal Beltech A tiempo completo

    We are seeking an experienced Human Resources Generalist to join our LATAM North team in Guadalajara, Mexico.About the RoleAs a key member of our HR team, you will be responsible for providing strategic support to management and staff on all aspects of human resources. This includes staffing/recruitment, onboarding/offboarding, benefits administration,...

  • Human Resources Generalist for Operational Excellence

    hace 7 días

    Guadalajara, Jalisco, México Niagara Bottling A tiempo completo

    Job Summary:We are seeking a highly skilled Human Resources Generalist to join our team at Niagara Bottling. In this role, you will be responsible for providing quality services to employees, ensuring they have the necessary resources and support to excel in their roles.Key Responsibilities:Execute administrative tasks related to payroll processing,...

  • Employee Experience Coordinator

    hace 2 meses

    Guadalajara, México Salesloft A tiempo completo

    **Title**: Employee Experience Coordinator **Location**: Guadalajara, MX **THE OPPORTUNITY**: Although we're proud of our history, we're even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent. At Salesloft, our **Employee Experience Coordinator** will be pivotal to...

  • Human Resources Generalist

    hace 2 meses

    Guadalajara, México Flex LTD A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Manager, Payroll Services Latinamerica

    hace 6 meses

    Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    **Job Posting Title**: Manager, Payroll Services Latinamerica **Location**: Guadalajara, Mexico **Reports to**: Sr Manager, Human Resources Shared Services Americas The Manager, Payroll Services will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of...