Operations Manager Senior

hace 7 días


Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo

**Vacante para la empresa Recruiters and HR Advisors LATAM en Polanco -Cuauhtémoc, Ciudad de México**:
**Operations sr manager luxury botique hotel**:** Gerente de Operaciones SR - General Manager**

.

OBJETIVO DEL PUESTO

Asegurar la rentabilidad y correcta administración de los recursos materiales, económicos, tecnológicos y humanos de la propiedad a cargo, a través de la gestión, supervisión y control de los procesos operativos, comerciales y de satisfacción del huésped, así como de la aplicación y seguimiento de los estándares, políticas y lineamientos establecidos por la marca.
.
- **Requirements**:
Proven three year experience as Hotel Manager preferred or relevant role in a Boutique hotel setting.
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Offic and Google Suite; knowledge of Opera Cloud hotel

management software (PMS) is an advantage
- Revenue Management knowledge
- Excellent customer service skills as well as a business acumen
- **Valid passport and VISA**

.

**Main Job Responsabilities**:
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Mosaic’s core values.
- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
- Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
- Oversee the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, tax, budget generation and P&L reviews.
- Coordinate with the accounting department to oversee payroll functions.
- Lead the sales effort. Leverage mínimal sales staff/outside vendors to discuss and implement sales strategies to continually improve occupancy levels and revenues.
- Monitor and maintain the front and back-office systems and equipment to ensure optimum performance.
- Oversee the Sales and Events department and assist when needed with negotiations and proposal generation.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencie

.

CONOCIMIENTOS GENERALES:

- **Inglés nível avanzado.**
- Manejo de objeciones y atención al cliente.
- Manejo efectivo del personal, con atención al detalle
- Manejo de presupuesto global



CONOCIMIENTOS ESPECÍFICOS DEL PUESTO:

- Modelo Service high level
- Conocimiento modelo summer house high end
- Conocimiento event planners and gathering
- Conocimiento en planeación financiera

.

ZONA PARA LABORAR: Polanco

.

**OFRECEMOS**
- Salario mensual $100,000 - $110,000 brutos mensuales (negociable)
- Prestaciones de ley
- Capacitación continua
- Comedor
- Descuentos Corporativos
- Días de permiso con goce de sueldo
- 10% gross annual based salary. Bono anual basado en KPI (basado en customer satisfaction, reveneu, and others)
- Seguro de Gastos médicos Mayores
- Entre otras

Interesados que cumplan con los requisitos favor de compartir CV en inglés por este medio

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Gerencial

**Función departamental**:
Dirección de empresas

**Industria**:
Hospitalidad

**Habilidades**:

- general manager
- operations manager
- luxury boutique hotel
- luxury hotel



  • Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager Job summary About Amazon At Amazon, we're working...

  • Operations Manager

    hace 3 semanas


    Tlahuac, México Vently Air A tiempo completo

    We are a U.S. based air quality company expanding rapidly nationwide through new franchise locations. We are looking for an Operations Manager that can help us oversee the operations of the entire organization. Must have strong leadership skills to inspire, motivate and guide our employees to submit valuable work and stay productive. Work closely with CEO,...


  • Tlahuac, México Wallenius Wilhelmsen A tiempo completo

    Overview: This position will coordinate all operation’s supervisors onsite, will create strategies to accomplish all customer needs. **Job Description**: He or she will work closely to Operation’s Manager focused on achieve safety, quality, and productivity KPIs. He or she will support Operation’s Manager to manage all new requirements from Ford...


  • Tlahuac, México JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job Description** CIB Operations Project Manager - Senior Associate President - Mexico City, Mexico **About J.P. Morgan Chase & Co.** The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world’s most important corporations, governments and...


  • Tlahuac, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Site Operations Lead **The Mexico City Site Operations Lead** will report to the Chief of Staff, and will have primary responsibility for coordinating use of the office space. Capital One operates as a hybrid working environment, with associates expected to be on site...

  • Operations Manager

    hace 4 semanas


    Tlahuac, México Skyworth Digital A tiempo completo

    Position Summary: The COO will oversee Sales & Marketing, Sales Operation, Legal, Administration, Human Resources and Finance. The COO will collaborate with executive team and departments in headquarters to ensure effective and efficient day-to-day operations and lead organizational capacity-building efforts, transformation initiatives, and change...

  • Operations Manager

    hace 1 día


    Tlahuac, México Skyworth Digital A tiempo completo

    Position Summary: The COO will oversee Sales & Marketing, Sales Operation, Legal, Administration, Human Resources and Finance. The COO will collaborate with executive team and departments in headquarters to ensure effective and efficient day-to-day operations and lead organizational capacity-building efforts, transformation initiatives, and change...

  • Operations Manager Mexico

    hace 2 semanas


    Tlahuac, México Access Finance A tiempo completo

    **OPERATIONS MANAGER MEXICO **Hybrid, full-time We are Access Finance - the first non-bank company in continental Europe to market credit cards on mass scale, operating since 2013. We are a part of the Management Financial Group (MFG), a holding company uniting leading providers of non-bank financial services. Our mission is to give everyone, regardless of...


  • Tlahuac, México Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Sr. Operations Manager BPO - CDMX **Job Description**: The Sr. Operations Manager is responsible for: Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency. Team Leadership...


  • Tlahuac, México Western Union A tiempo completo

    **Senior Regional Operations Manager **- Mexico DF** Do your talents lie with developing and motivating a team? Are you a terrific problem solver capable of hitting vital targets? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join...


  • Tlahuac, México Volteo Digital A tiempo completo

    **Senior Engagement Manager** **Location**:Mexico City **Hybrid work!** **Company Description** Volteo Digital provides expert-led, end-to-end implementation and consulting services, nearshore managed services, training programs, and ServiceNow-authorized talent placement to help clients maximize their investment in the ServiceNow...

  • Operations Manager

    hace 3 semanas


    Tlahuac, México Blueground A tiempo completo

    At **Blueground**, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure. We've grown a lot since our founding in 2013, we are now a billion dollar company and have raised more than $300m+ in funding to date...

  • Aml Operations Manager

    hace 3 semanas


    Tlahuac, México Selection Book A tiempo completo

    El AML Operations Manager será el responsable de ejecutar y asegurar el apego a los procedimientos de todos los procesos operativos del área de Compliance (Revisión de KYCs, ejecución de EDD y el envío de Reportes Regulatios) al mismo tiempo que identifica y mitiga riesgos de PLD y Fraude, cumpliendo eficientemente con los SLAs (tanto Regulatorios...

  • Manager, Operations

    hace 4 semanas


    Tlahuac, México GXO Opportunity A tiempo completo

    En GXO estamos en busca de nuestro próximo **Manager, Operations** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...

  • Operations Manager

    hace 2 meses


    Tlahuac, México One Park Financial A tiempo completo

    One Park Financial (OPF) is a fast-growing FinTech (Financial Technology) company headquartered in Coconut Grove, Florida. OPF connects small businesses with a wide variety of flexible financing and funding options to help entrepreneurs acquire the working capital they NEED to take their business to the next level. We want to work with high-performing...


  • Tlahuac, México United Wheels Inc. A tiempo completo

    **Overview of the Company** United Wheels Inc. (“UWI”) is an international, privately held business, with affiliated companies and operations in Asia, the Americas and around the world. UWI is a world leader in the design, manufacture and international distribution of bicycles, e-bikes, and rideable toys, manufacturing more than 6 million bicycles and...


  • Tlahuac, México Citi A tiempo completo

    The Senior Relationship Manager is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship Manager also serves as an...


  • Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Manager Operations

    hace 2 semanas


    Tlahuac, México Wallenius Wilhelmsen A tiempo completo

    Overview: **Role of the Operations Manager** Management of the VPC processes to obtain the profitability results established for the VPC Ensure compliance with the operational processes based on the requirements of the Management to obtain the profitability of the operation. To ensure that the safety, quality, and efficiency standards required by the...

  • Control Senior Manager

    hace 3 semanas


    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Manage and drive the incident management process from Start to Finish. - Produce the weekly Incident Management Report communicated with all senior leaders in supported Lines of Business. - Facilitates and ensures Issue Management Quality Standards are met for issues documented - Act as the Single point of Contact for issue...