Operations Manager Senior
hace 7 meses
**Vacante para la empresa Recruiters and HR Advisors LATAM en Polanco -Cuauhtémoc, Ciudad de México**:
**Operations sr manager luxury botique hotel**:** Gerente de Operaciones SR - General Manager**
.
OBJETIVO DEL PUESTO
Asegurar la rentabilidad y correcta administración de los recursos materiales, económicos, tecnológicos y humanos de la propiedad a cargo, a través de la gestión, supervisión y control de los procesos operativos, comerciales y de satisfacción del huésped, así como de la aplicación y seguimiento de los estándares, políticas y lineamientos establecidos por la marca.
.
- **Requirements**:
Proven three year experience as Hotel Manager preferred or relevant role in a Boutique hotel setting.
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Offic and Google Suite; knowledge of Opera Cloud hotel
management software (PMS) is an advantage
- Revenue Management knowledge
- Excellent customer service skills as well as a business acumen
- **Valid passport and VISA**
.
**Main Job Responsabilities**:
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Mosaic’s core values.
- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
- Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
- Oversee the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, tax, budget generation and P&L reviews.
- Coordinate with the accounting department to oversee payroll functions.
- Lead the sales effort. Leverage mínimal sales staff/outside vendors to discuss and implement sales strategies to continually improve occupancy levels and revenues.
- Monitor and maintain the front and back-office systems and equipment to ensure optimum performance.
- Oversee the Sales and Events department and assist when needed with negotiations and proposal generation.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencie
.
CONOCIMIENTOS GENERALES:
- **Inglés nível avanzado.**
- Manejo de objeciones y atención al cliente.
- Manejo efectivo del personal, con atención al detalle
- Manejo de presupuesto global
CONOCIMIENTOS ESPECÍFICOS DEL PUESTO:
- Modelo Service high level
- Conocimiento modelo summer house high end
- Conocimiento event planners and gathering
- Conocimiento en planeación financiera
.
ZONA PARA LABORAR: Polanco
.
**OFRECEMOS**
- Salario mensual $100,000 - $110,000 brutos mensuales (negociable)
- Prestaciones de ley
- Capacitación continua
- Comedor
- Descuentos Corporativos
- Días de permiso con goce de sueldo
- 10% gross annual based salary. Bono anual basado en KPI (basado en customer satisfaction, reveneu, and others)
- Seguro de Gastos médicos Mayores
- Entre otras
Interesados que cumplan con los requisitos favor de compartir CV en inglés por este medio
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Gerencial
**Función departamental**:
Dirección de empresas
**Industria**:
Hospitalidad
**Habilidades**:
- general manager
- operations manager
- luxury boutique hotel
- luxury hotel
-
Operations Manager, Operations Manager
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager Job summary About Amazon At Amazon, we're working...
-
Operations Project Manager
hace 6 meses
Tlahuac, México JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** Job Description** CIB Operations Project Manager - Senior Associate President - Mexico City, Mexico **About J.P. Morgan Chase & Co.** The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world’s most important corporations, governments and...
-
Operations Manager
hace 6 meses
Tlahuac, México Skyworth Digital A tiempo completoPosition Summary: The COO will oversee Sales & Marketing, Sales Operation, Legal, Administration, Human Resources and Finance. The COO will collaborate with executive team and departments in headquarters to ensure effective and efficient day-to-day operations and lead organizational capacity-building efforts, transformation initiatives, and change...
-
Sr. Operations Manager Bpo
hace 7 meses
Tlahuac, México Webhelp A tiempo completo**Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Sr. Operations Manager BPO - CDMX **Job Description**: The Sr. Operations Manager is responsible for: Strategic Oversight: Lead and execute operational strategies, manage resources, and optimize processes to achieve organizational goals and enhance efficiency. Team Leadership...
-
Operations Superintendent
hace 6 meses
Tlahuac, México Wallenius Wilhelmsen A tiempo completoOverview: This position will coordinate all operation’s supervisors onsite, will create strategies to accomplish all customer needs. **Job Description**: He or she will work closely to Operation’s Manager focused on achieve safety, quality, and productivity KPIs. He or she will support Operation’s Manager to manage all new requirements from Ford...
-
Senior Manager, Site Operations Lead
hace 6 meses
Tlahuac, México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Site Operations Lead **The Mexico City Site Operations Lead** will report to the Chief of Staff, and will have primary responsibility for coordinating use of the office space. Capital One operates as a hybrid working environment, with associates expected to be on site...
-
Operations Manager
hace 6 meses
Tlahuac, México One Park Financial A tiempo completoOne Park Financial (OPF) is a fast-growing FinTech (Financial Technology) company headquartered in Coconut Grove, Florida. OPF connects small businesses with a wide variety of flexible financing and funding options to help entrepreneurs acquire the working capital they NEED to take their business to the next level. We want to work with high-performing...
-
Manager, Operations
hace 6 meses
Tlahuac, México GXO Opportunity A tiempo completoEn GXO estamos en busca de nuestro próximo **Manager, Operations** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...
-
Mexico Operations Manager
hace 6 meses
Tlahuac, México United Wheels Inc. A tiempo completo**Overview of the Company** United Wheels Inc. (“UWI”) is an international, privately held business, with affiliated companies and operations in Asia, the Americas and around the world. UWI is a world leader in the design, manufacture and international distribution of bicycles, e-bikes, and rideable toys, manufacturing more than 6 million bicycles and...
-
Aml Operations Manager
hace 6 meses
Tlahuac, México Selection Book A tiempo completoEl AML Operations Manager será el responsable de ejecutar y asegurar el apego a los procedimientos de todos los procesos operativos del área de Compliance (Revisión de KYCs, ejecución de EDD y el envío de Reportes Regulatios) al mismo tiempo que identifica y mitiga riesgos de PLD y Fraude, cumpliendo eficientemente con los SLAs (tanto Regulatorios...
-
Manager Operations
hace 7 meses
Tlahuac, México Wallenius Wilhelmsen A tiempo completoOverview: **Role of the Operations Manager** Management of the VPC processes to obtain the profitability results established for the VPC Ensure compliance with the operational processes based on the requirements of the Management to obtain the profitability of the operation. To ensure that the safety, quality, and efficiency standards required by the...
-
Senior Engagement Manager
hace 6 meses
Tlahuac, México Volteo Digital A tiempo completo**Senior Engagement Manager** **Location**:Mexico City **Hybrid work!** **Company Description** Volteo Digital provides expert-led, end-to-end implementation and consulting services, nearshore managed services, training programs, and ServiceNow-authorized talent placement to help clients maximize their investment in the ServiceNow...
-
Ef Operations Manager, External Fulfillment
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 4+ years of data analysis experience - 3+ years of data visualization and reports tools experience - 3+ years of defining and executing against program timeline &...
-
Sales Operations Manager
hace 6 meses
Tlahuac, México Sagan A tiempo completo**Job Title: Sales Operations Manager** **Location**: Remote (EST) **Work Schedule**: Monday - Friday, 9 AM - 5 PM (EST) **Key Responsibilities**: - ** Customer Success and Account Management**: - Oversee customer interactions for cafes, ensuring satisfaction and engagement. - Manage food service account communications, both reactive and proactive. - **...
-
Operations Manager
hace 7 meses
Tlahuac, México Another (México) A tiempo completo**WE ARE LOOKING FOR**: Operations Manager **Requirements**: +5 year of experience working in similar roles Bachelor's degree in a relevant field (international business, marketing, supply chain or a related area) is required. Experience in the beauty industry and/or in a B2C company, preferably in leadership roles within operations, supply chain, or...
-
Central Operations Senior Manager
hace 6 meses
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Operations Manager, Last Mile
hace 7 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager The OTR team focuses in meeting our customers...
-
Senior Engineering Manager
hace 6 meses
Tlahuac, México ABB A tiempo completo**Senior Engineering Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Operations Manager, Last Mile
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager At Amazon, we're working to be the most...
-
Operations Manager, Last Mile
hace 7 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 7+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 3+ Years as people manager At Amazon, we're working to be the most...