Jira Admin

**Jira Admin**

**12 months to start**

**REMOTE**

**1 -2 round of interview**

**NOTES FROM THE MANAGER**:
**Jira admin w/ Cloud setup experience (and experience with having multiple CI/CD pipelines in a single Jira instance)**
- Heavy work experience in Upgrading Jira, Confluence, and Cloud
- Heavy work experience in Cloud migration with Jira
- Heavy work experience with third-party integrations done with Jira, Confluence, and Cloud
- Heavy work experience Automation scripts used for automating tasks
- Heavy work experience in performing version upgrades (illustrate)
- You will be responsible for front-end configurations, implementing customization, evaluating, implementing, and managing plug-ins, and integrations, and for being a go-to source for all Jira-related questions and tasks.
- You will be a key partner and SME working with internal PMOs and Jira SMEs across the organization to align Jira to our SDLC and best practices.
- You are naturally curious and like to solve problems.
- You are customer-centric.

**Responsibilities**:
**In this role, you must be able to**:

- Be the Subject Matter Expert (SME) for Jira.
- Be a change agent to drive the transformation of how we manage work.
- Drive innovation on how work is performed using Jira
- Create custom Jira projects, complex workflows, and permission schemas
- Manage Jira and Plugin version upgrades
- Create training material and standard operating procedure documentation
- Provide formal and informal training to Jira users
- Identify, test, and recommend new plugins to meet project requirements
- Define access permission schemas for internal and external Dropbox users
- Be a key contact for Atlassian support
- Align Jira with PMO processes and standards (Waterfall, Agile, and Kanban)

**Job Type**: Contract
Contract length: 12 months

**Salary**: $27.00 - $30.00 per hour

Expected hours: 8 per week