Order Entry Technician

hace 3 semanas

Monterrey, México Element Materials Technology A tiempo completo

Overview:
Element is hiring an **Order Entry Technician** to serve as the front line of support for customers by ensuring excellent service, follow-up and attention.

**Responsibilities**:

- Manages key accounts by scheduling work flow processes and communicating accurate due dates
- Provides status reports to clients and updates on work in process
- Coordinates return of customer’s samples and remnants as required
- Works with customers and test laboratories to resolve complaints / issues
- Resolves discrepancies on purchase orders regarding quantity, specifications, etc.
- Directs qualified outside leads / clients to the sales staff for quotations

Skills / Qualifications:

- Team Work attitude
- Positive Attitude
- Interpersonal skills
- Attention to detail
- Problem solving
- Quick Learner
- Focused on achievement of goals
- Engineering Degree (Materials, Aerospace, Industrial, Mechanical)
- Computer (Office, Internet)
- Languages: Spanish, English

This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. - 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.

LI-DM1

Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

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