Maintenance Troubleshooter

Founded in 1910, _
- KONE_
- is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an _
- innovation and sustainability_
- leader with repeated recognitions by _
- Forbes_
- , Corporate Knights for clean capitalism and others._

Are you ready to make your next career move to join our team and manage your own local portfolio as a Maintenance Troubleshooter in Mexico City?
- Do you like to follow safe working practices and carrying out the operations according to maintenance instructions and safety instructions?
- Do you look for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you

As our Maintenance Troubleshooter, you will provide quality competence support to the maintenance organization by solving complex technical issues identified on equipment under contract and spreading technical knowledge through the organization. The Maintenance Troubleshooter is typically involved in call out resolution and in complex technical issues resolution when a Maintenance Technician does not succeed in solving technical problems.

What do you need to be successful?

Bachelor’s degree in Electronics, Electrical, Robotics, Mechatronics, IT, Telecommunications

5+ years of relevant technical expertise as a Maintenance Troubleshooter, Field Support Engineer or related.

Advanced knowledge of wired and wireless networks

Advanced knowledge of Windows and Linux operating systems

Intermediate English

Availability to travel
- We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because _
- we believe diversity drives innovation_
- :_
- _We value your authentic self_
- _Diversity, equity and inclusion is embedded in our strategy and values_
- _Collaborative, creative and supportive work environment_
- _Passionate about safety, quality and innovation_
- _We care about the communities where we live and work_
- Just some of our many benefits include:_
- _Competitive salary_
- _Opportunities to learn and grow_
- _Comprehensive health and wellness plans for the entire family_
- _More benefits than required by law_

Come share your passion and energy to make a positive impact at KONE for our customers and your

career


- *Beware of Recruitment Scams*
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class._
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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