UX Architect

Join our team at Research Solutions We are looking for a UX Architect to join our dynamic, remote, international team. **This position is based in Mexico.**

As a UX Architect, you will help shape the user experience across our products, platforms, and services. The is a cross-functional requiring regular communications, with our global, multi-time zone team, so English language proficiency is a fundamental requirement.

**Responsibilities**
- Define and create the user experience for our products, platforms, services and experiences
- Define, design, and maintain functionality, navigation, and interaction models through use cases, user maps and flows
- Possess an understanding of customer centered needs, tasks, and goals by translating them into smart and innovative solutions for our UX/UI & Engineering teams
- Work closely with Product, Business, and Marketing to translate business requirements into meaningful product experiences.
- Identify and connect similar use cases, flows, and experiences across product designs
- Work across Product, Business & Marketing teams to define global design solutions
- Participate in immersive user research, concept testing, usability testing, and analytics
- Mentor and coach junior UX researchers, UX/UI designers and others on the UX team

**Qualifications**
- 5+ years of experience as Information or UX Architect, Interaction, or Experience Design Lead within a large-scale, agency or multi-platform product company
- 3+ years of experience working on high performing Product Design teams with connected product experiences
- Degree in HCI, Product Design, Engineering and/or combined work experience with Interaction Design, Design Thinking and Agile development methodologies
- Ability to manage multiple work streams & deliver the highest quality for large scale products
- Proficiency in high level strategic thinking with the ability to identify cross product impacts
- Ability to cut through ambiguity and desire to organize it with a focus on customer needs
- Deep understanding of product design, user experience, information hierarchy, and user-flows
- Hands on experience with variety of user research techniques including user testing, personas, user tasks and scenarios, and internal and external user interviews
- Hands on team player that can work easily with multiple stakeholders including Design, Product, Engineering, Project Management, Marketing, Business, and Sales
- Proven track record successfully creating and managing global products, platforms & services
- Excellent oral and written skills, and able to present to small or large groups of people including Design, Marketing, Engineering, and Product Teams, and Executive Stakeholders
- Uncanny drive and passion to deliver the best experience for consumers and proven track record to deliver compelling, innovative and award-winning user and product experiences

**Our People & Culture**

We believe that anything is possible when the right people come together. Our culture is where people unite, support, and collaborate to do incredible work. We are a global, remote team that trusts, promotes, and celebrates each other because we know that when we win, we win together.

**About Research Solutions