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Customer Experience Business Analyst
hace 2 semanas
Customer Experience Business Analyst
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
**_
**_
Job Family Definition:_**
**_ How you will make your mark: _**
- Under mínimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
- Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
- Document requirements, and translate into proper system requirements specifications using high-maturity methods, processes and tools.
- Develop visualization, user experience and configuration elements of solution design.
- Execute and coordinate requirements management and change management processes.
- Develop and maintain internal and external relationships to support management of scope and expectations.
- Participate in proposals, feasibility studies, implementations, and new business development.
- Operates as a team member and as a team leader. Advise on methods to improve business processes.
- May lead the training of clients and peers.
**_ About you:_**
- Typically a Bachelor's degree in a technical or business discipline or equivalent experience and a minimum of 6 years related experience or a Master's degree and a minimum of 4 years of experience.
- Specialized: Function Point counting; survey execution; statistical analysis; developing structured user manuals and training; visualization modeling; business rules modeling; develop and executing acceptance test plans.
**Join us and make your mark**
mexico
**We offer**:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
Bias for action: We never sit still - we take advantage of every opportunity
Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements
HPE is an EOE / Female / Minority / Individual with Disabilities /
At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.
Then let’s stay connected
mexico #HPE
**Job**:
Services
**Job Level**:
Specialist
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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