Finance Operations Manager

hace 3 semanas

Guadalajara, México Arrive Logistics A tiempo completo

**Who We Are**

**Who We Want**

The Finance Operations Manager manages the credit and delivery to cash functions of their direct reports and owns the vendor and customer facing accounting communication. Reporting to the Finance Manager
- Mexico, this position oversees a team of AR and AP Clerks and Specialists, and works closely with assigned sales teams to ensure efficient and timely completion of all accounting tasks and performance metrics. This position builds and manages internal & external relationships, and executes detail-oriented processes for daily functions. This role recommends and improves existing processes. The Finance Operations Manager will oversee the credit functions for all Mexico based customers.

**What You’ll Do**:

- Lead team of direct reports on daily tasks. Manage the selection and hiring process as needed; provide on-going training; evaluate performance; hold direct reports accountable; address any performance issues appropriately and timely. Input for hire, promotion, performance management and termination decisions are strongly valued.
- Develop and implement training programs and SOP’s for all direct departments.
- Establish and maintain effective and cooperative working relationships with sales management, and operations. Hold regular meetings with internal and external parties to resolve issues.
- Frequently analyze and report on outstanding receivables/payables, including significantly past due accounts with sales leadership and operations.
- Track and maintain team metrics and reports for a variety of data including attendance, productivity, aging, unsettled, etc.
- Identify, develop, and implement process improvements to increase team productivity and quality.
- Identify trends and guide the team to reduce aging, unsettled, and optimize customer collections.
- Build strong relationships with external parties in an effort to ensure all transactions are settled appropriately. Respond to requests on any transaction related inquiries and manage escalations.
- Provide the sales team with regular updates on their unsettled transactions.
- Ensure customer invoices are accurate and issued timely.
- Investigate circumstances of non-payment; negotiate and resolve conflicts; follow through to satisfactory resolution resulting in expedited payments of outstanding transactions.
- Create and manage SOPs for systems, processes and accounts. Provide final review of SOPs written by direct reports. Regularly review procedures for improvements and use knowledge of logistics and company systems to suggest and implement efficiencies.
- Ensure the team is maintaining service levels and KPI’s. Track productivity and quality of customer service through several tools and performance manage as needed.
- Ensure the team is providing elite customer service when communicating with our external partners.
- Monitor performance within Triumph Pay Audit, and maintain approval and exception resolution expectations the AP team is held to.
- Review all new and existing customer credit increases and make determinations.
- Develop and maintain a credit policy for customers domiciled in Mexico.
- Run credit reports and collection necessary documents to issue credit decisions and ensure proper customer vetting is completed.
- Assist with review and communication regarding cargo claims when loss or damage occurs in Mexico.
- Serve as an escalation point for issues that arise.
- Complete special projects on an ad-hoc basis and as needed.
- Support the Carrier Compliance team with carrier onboarding, load resolutions, operational processes, and any escalated issues or projects to help ensure the team is meeting KPI expectations.

**Qualifications**:

- English Fluency Required (High B2-C1)
- Bachelor's Degree in Accounting, Finance or a related field.
- 3+ years experience in leadership roles.
- Previous transportation experience required.
- Oracle NetSuite Experience.
- Expert knowledge of Microsoft Suite, with an emphasis on Excel.
- Demonstrated ability to take responsibility for an area of assignment.
- Strong interpersonal skills and ability to interact with all levels of management and internal and
- external stakeholders.
- A natural problem solver, with a knack for developing solutions and the steps necessary to get there.
- Strong critical thinking, judgment and decision making skills.
- Self-starter with ability to work independently and as a team.
- Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.

**The Perks of Working With Us**:

- Get recognized through our employee rewards program.
- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance and more.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Mondays and FridaysFood is on Arrive
- Work in our new Guadalajara office located in Midtown WeWork Plaza
- Park your car for free on site
- Maximize

  • Finance Manager

    hace 2 días

    Guadalajara, México Nortal A tiempo completo

    Overview: Finance Manager Location: Mexico (Guadalajara), Canada ( Vancouver) or US (Portland to Seattle) About Nortal: Nortal is a strategic innovation and technology company with an unparalleled track record of digitally transforming nations and redefining citizen experiences. We create the building blocks and digital infrastructure used by the...

  • Finance Business Partner Operations

    hace 2 meses

    Guadalajara, México Diageo A tiempo completo

    Job Description: About us From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the diversity of our talent and strength of our people, in every role. It’s why we...

  • Operations Manager

    hace 2 meses

    Guadalajara, México Yara A tiempo completo

    Date posted: Nov 14, 2023- Location: Guadalajara, JAL, MX- Job Function: Logistics & Product Management- Job Type: Permanent- Job Requisition ID: 18035**Operations Manager**: **About the Unit**: **Responsibilities**: - Lead the functional deployment of the Yara operations and safety standards (in coordination with HESQ area) via implementation of YPS (Yara...

  • Regional Finance Manager

    hace 2 meses

    Guadalajara, México Miraclon Corporation A tiempo completo

    Miraclon, the home of Kodak Flexcel Solutions, is a leading provider of printing products for the global packaging sector. It sells flexographic imaging equipment, printing plates, consumables and related services, which enable graphic customization of a wide variety of packaging materials. Miraclon was previously a division of The Eastman Kodak Company and...

  • Jr. Finance Administration Manager

    hace 2 semanas

    Guadalajara, México Lumston A tiempo completo

    **Full-time**: **Guadalajara**: **Finance**: **Join us!** **_ Lumston is a socially responsible Mexican company committed to its collaborators._** - Lumston is one of the main Amazon partners in Mexico_. **BENEFITS**: - Insurance for Major Medical Expenses 50% - Life insurance - AWS Certifications - Curses or training - English Clases - Dinning Room -...

  • Finance Manager

    hace 2 meses

    Guadalajara, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Finance Manager

    hace 2 meses

    Guadalajara, México Aspiria A tiempo completo

    **Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea. Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía. Aspiria te invita a formar parte de su...

  • Finance Manager

    hace 3 horas

    Guadalajara, México Aspiria A tiempo completo

    **Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea. Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía. Aspiria te invita a formar parte de su...

  • Finance Manager

    hace 3 semanas

    Guadalajara, México Flex A tiempo completo

    Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We welcome people of all backgrounds. A career with...

  • Sr. Operations Manager

    hace 2 meses

    Guadalajara, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Job summaryAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...

  • Director of Finance

    hace 2 semanas

    Guadalajara, México Hilton A tiempo completo

    The role aims to be recognized as trusted advisors to the business. This role attracts and retains best-in-class finance professionals, develops their finance team and enables them to Thrive. The role communicates with impact to all stakeholders, ensures a robust control and compliance environment and enables the EMEA finance management company value...

  • Finance Hub Manager

    hace 2 meses

    Guadalajara, México Sidel A tiempo completo

    The role of the Financial HUB Manager is to coordinate, operate and effectively manage all administrative requirements to support the business operations across the Sidel Americas Region. The Financial HUB Manager primary responsibility is to oversee the functions of Accounts Payable, Travel Expense, and Accounts Receivable but Treasury and Reporting in a...

  • Finance Manager

    hace 7 días

    Guadalajara, México Aspiria A tiempo completo

    **Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea. Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía. Aspiria te invita a formar parte de su...

  • Finance Manager

    hace 1 semana

    Guadalajara, México RAVE A tiempo completo

    Importante empresa enfocada en el diseño de productos y fabricación de macetas agrícolas solicita: “Finance Manager” Ofrecemos: - Sueldo de $45,000 mensuales netos. - Prestaciones de ley (IMSS, Infonavit, vacaciones, prima vacacional y aguinaldo). - Seguro de vida. - Seguro de gastos médicos. - Vales de despensa de $2,700 (integrado en el...

  • Finance Manager

    hace 4 días

    Guadalajara, México Rave servicios integrales A tiempo completo

    **Vacante para la empresa Rave servicios integrales en Guadalajara, Jalisco**: Importante empresa especialista de macetas para la producción de sustrato**:“Finance Manager”** **Ofrecemos**: - Sueldo de $45,000 mensuales netos. - Vales de despensa de $2,700 (integrado en el sueldo neto). - Prestaciones de ley (IMSS, Infonavit, vacaciones, prima...

  • Sr. Operations Manager

    hace 1 mes

    Guadalajara, Jal., México Amazon A tiempo completo

    Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the...

  • Sr. Operations Manager

    hace 2 meses

    Guadalajara, Jal., México Amazon A tiempo completo

    Job summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the...

  • Senior Finance Project Manager

    hace 1 semana

    Guadalajara, México Hewlett Packard Enterprise A tiempo completo

    Senior Finance Project Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. The As A Service Controllership Project Manager is responsible for the coordination and delivery of strategic and tactical end to end Finance Operations Programs. This individual will be responsible for acting as a...

  • Operations Manager

    hace 2 meses

    Guadalajara, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Manager - Operations

    hace 2 semanas

    Guadalajara, México Uber Freight A tiempo completo

    **About the Role** The Operations Manager is a key contributor to source, prepare and analyze data coming from TMS. The operations Manager will act as a facilitator to achieve all the milestones from the Order to Cash (OTC) process and will supervise Jose Cuervo overall transportation operation. **Core activities for the operations Manager relative to Jose...