Parts Advisor, Collision Parts Operations

What to Expect

What You’ll Do
- Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions
- Follow up with body shops on parts order and ensure complete satisfaction
- Work closely with Tesla's internal teams to improve processes and provide feedback.
- Accurately record parts transactions and data into Dealer Management System-attention to detail is critical
- Prioritize and efficiently manage a high volume of work, and meet deadlines
- Maintain daily metric goals.
- Perform other duties as needed

What You’ll Bring
- 1-3 years of experience in the automotive industry
- Degree or Certificate from a University program in Automotive Technology a plus
- Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles
- Ability to work in a fast-paced environment, strong organization skills, problem-solving aptitude
- Ability to adhere to performance metrics including: CSI, department goals
- Proficient with Microsoft Office Suite, Enovia, CATIA, CAD or other PLM system experience is a plus
- Strong written and verbal communication skills as well as the ability to follow instructions required
- English language is preferred
- Dealer automotive service experience a plus