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IT Technical Manager

hace 1 mes

Guadalajara, México Tech Mahindra A tiempo completo

**DigitalOnUs by Tech Mahindra**

At DigitalOnUs by Tech Mahindra, we have a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. Our culture also leads the way for us to be and become a Company with a Purpose.

We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. Each day, we strive to make great come alive. Our lemma: "work smart and play hard"

Our technology partners are SAP, Hashicorp, Google Cloud, AWS, Oracle, SFDC, BMC, HPE, Pega, VMware, Cisco, IBM, Dell EMC, Microsoft and Service Now.

**Our Company**

We are more than 140,000 employees with presence in more than 90 countries. Our Digital philosophy focuses on transforming clients' businesses across Products, Services, Business Models and Reimagined Business Processes, leading to new Revenue Opportunities, Enhanced Customer Experience, Operational Efficiency, Reduced Risk, and a better Society.

We look for engineers that demonstrate passion for what they do and develop. They must be curious, persistent to find the right solutions to resolve complex problems and able to communicate and express ideas properly.

**Location**:Remote anywhere in Mexico**

**Qualifications we are looking for**:
**+5 years of experience in related area, main skills**:

- Experience working with a red status project.
- Prior experience on Risk/Issue Tracking.

**Skills**:
- Bachelor's degree in Computer Science, Information Technology, or related field;
- advanced degree preferred.-
- Proven experience in a technical leadership role, demonstrating successful team
- management and project delivery.-
- best practices, and emerging technologies.**Responsabilities**:

- Oversee the day-to-day operations of full-cell delivery teams for Promotions projects,
ensuring efficient use of resources and timely completion of projects.
- Lead and mentor a team of IT professionals, fostering a collaborative and innovative work
environment.
- Develop and implement IT strategies aligned with Tech Mahindra and customer goals,
keeping abreast of industry trends and emerging technologies.
- Manage the planning, implementation, and maintenance of said teams developed
- Collaborate with cross-functional teams to assess technology needs and propose solutions
to enhance business processes.
- Budget and resource management, ensuring cost-effective use of consultants and
adherence to financial constraints.
- Stay informed about advancements in technology and recommend solutions that align
with the company's objectives.
- Foster strong relationships with customer stakeholders, evaluating service levels to
ensure optimal performance.
- Provide regular reports and updates to Tech Mahindra and customer management on
performance, risks, and strategic initiatives.

**Why will you love this job?**
- Experience working with a remote, global team
- Get involved of the entire software development company life cycle
- Perform reviews.
- Opportunity to learn about technologies
- Take courses and certifications
- Collaborate with the entire engineering organization to realize our RBAC vision
- Play with the latest & greatest technologies
- You'll enhance your expertise
- Become part of a highly tech-savvy startup that's growing rapidly
- There is a wide range of technologies, from programming languages and frameworks to other tools this role will be exposed to.

**Your team will**:

- Make our RBAC vision a reality across the stack
- Develop and maintain critical systems related to Authentication and Authorization

**What you can expect from us**:
What distinguishes us from other teams is the comfortable environment which engenders trust within teams and with our customers. Trust and openness leads to quality, innovation, commitment to deliverables, efficiency and cost-effectiveness for all our customers.
- Work with some truly remarkable IT engineers, architects, specialists and more.
- We're growing at a phenomenal pace and we'd like some company.
- Hear your voice, nurture your talent and help you strengthen your foot print
- Benefits above the law
- Mentorship, and opportunities to grow and learn

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