Talent Acquistion, Senior Manager Volume

hace 6 meses


Tijuana, México TaskUS A tiempo completo

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What can you expect in a "Senior Manager, Talent Acquisition" role with TaskUs:
The Senior Operations Manger, Talent Acquisition is a senior leadership role responsible for overseeing and driving the strategic and operational excellence of the talent acquisition function within an organization. This position focuses on managing a team of Talent Acquisition Operations Managers, optimizing end-to-end recruitment processes, implementing scalable solutions, and leveraging data analytics to drive insights and improvements. The senior manager collaborates with stakeholders at all levels to align talent acquisition strategies with business objectives.

Required Qualifications:

- Strategic Leadership: Provide strategic direction and leadership for the talent acquisition operations function. Develop and execute a comprehensive talent acquisition operations strategy aligned with the organization's talent acquisition goals and overall business objectives.
- Team Management: Lead and manage a team of Talent Acquisition Operations Managers. Set performance goals, provide guidance and mentorship, conduct performance evaluations, and foster a high-performing and collaborative team environment.
- Data Analytics and Reporting: Develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.
- Technology and Systems Management: Evaluate, implement, and manage recruitment technologies and systems, including applicant tracking systems (ATS), recruitment marketing platforms, and other relevant tools. Stay updated on emerging technologies and industry trends to drive operational excellence and enhance recruitment capabilities.
- Compliance and Policy Adherence: Ensure compliance with applicable labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements.
- Vendor Management: Manage relationships with external vendors, such as job boards, recruitment agencies, background check providers, and assessment vendors. Evaluate vendor performance, negotiate contracts, and ensure compliance with service level agreements.
- Stakeholder Collaboration: Collaborate with recruiters, HR teams, hiring managers, and other stakeholders to align talent acquisition strategies with business objectives. Provide guidance and support on operational aspects of recruitment, including process improvement, technology adoption, and compliance.

Preferred Qualifications:

- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). Advanced degree or professional certifications are a plus.
- Extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on strategic leadership and operational management.
- Strong knowledge of end-to-end recruitment processes, applicant tracking systems (ATS), and recruitment technologies.
- Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
- Solid understanding of employment laws, regulations, and compliance best practices.
- Excellent leadership, communication, and stakeholder management skills.
- Strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.
- Strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.
- Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.

Work Location / Work Schedule / Travel: Office Based

DEI: In TaskUs we believ



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