Vip Fast Track Management

hace 2 semanas


Tijuana, México Caliente A tiempo completo

Mexico’s number one gaming online company is looking for an enthusiastic VIP manager.

Responsibilities Include:

- Dealing with VIP customer requests, mainly over the phone, but via other online channels also.
- Client Account Management & Back Office Admin duties, recording, data input and reporting.
- Liaising with other business units in order to ensure a consistently high level of VIP service.

Competencies:

- Bachelor's or master's degree
- You will be working in different areas before join the VIP team, to know the each departments process.
- Must be flexible as weekend and shift schedules are required.
- High standard of English, second language a distinct advantage
- Excellent Communication skills: written and verbal
- Technically aware, comfortable working with multiple IT systems, databases and programs
- Customer centric approach to VIP clients and their needs
- Solid knowledge and passion for sports and the global betting market
- Results driven, highly analytical and strong attention to detail
- Ability to work under pressure and a self-motivated and target driven self-starter
- Exceptional numerical abilities and a head for figures, probability and percentages
- Social skills, frontal communication, experience in hosting events is a plus
- Must have decision making abilities.
- Must have associates degree.
- Must be a team player, think outside the box.

We offer
- Career Progression Opportunities
- Competitive Salary and Benefits Package
- Role and Responsibilities.



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