Services Metrics Specialist

hace 7 meses

Saltillo, México Workplace Options A tiempo completo

**Who we are**:
Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

**Current opportunity**: Services Metrics Specialist

**Location**: Monterrey, Mexico

**Onsite/Hybrid/Remote**: Hybrid

**Full-Time/Part-Time**:Full-Time (40 hours per week)

**What you will do**:
Workplace Options has an exciting opportunity for Services Metrics Specialist. The Services Metrics Specialist is responsible for efficient and effective systems and processes, data collection, tracking and department reporting.

**Responsibilities**:

- Identify key metrics that will support recommendations of action on various aspects of the business.
- Manage and administrate the monthly invoicing and billing process for services provided by our network of providers and partners.
- Delivering monthly invoicing cycle and all necessary data documentation required for financial processing
- Produce monthly expense reports on ratio of expense to revenue.
- Liaise with WPO Finance on expense projections and invoice processing.
- Assist in working up financial models for projections/forecasting.
- Work closely with Senior teams on managing partner and network provider expenses to stay within profit margins.
- Work closely with departments to identify and resolve areas for efficiency enhancement.
- Market research into competitor pricing trends.
- Support decision making and management of WPO services.
- Production of monthly reports on performance, resource planning, utilisation, SLAs, and the necessary ad hoc reports.
- Accountability for the accuracy of data and reports, and timelines for submission.
- Assisting in managing key personnel accountable for the success of the metrics operations.

**Qualifications/Skills**:

- Minimum of a bachelor’s degree in a related field.
- Fluent in spoken and written Spanish.
- Analytical skills & experience dealing with large data sources.
- Strong background in statistics and analytic techniques.
- Exceptional organisational and logical skills.
- Must have the ability to handle complex data using advanced excel skills.
- Ability to communicate data.
- Solution oriented outlook, formulating ideas and questions current processes.
- Ability to negotiate and influence to promote, recommend and implement new ideas.
- Exceptional attention to detail and time management skills.
- Ability to work in a deadline driven high-pressure environment (especially at the beginning of each month).
- Flexible schedule a must.
- Experience working with clients in the LATAM market.

**What we offer**:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
**Paid time off, Christmas bonus, vacation bonus, savings fund, meal vouchers, medical insurance, life insurance, vision insurance, dental insurance, funeral expenses insurance, flexible schedule, clinical supervision, 24/7 support for risk calls, mentorship program, continuous training reimbursement, access to monthly professional development webinars and workshops, reimbursement for membership to accrediting/licensing bodies, gym membership reimbursement, Employee Assistance Program (EAP) benefits, employee exchange program, comprehensive training provided for this position.**
- At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes._
- We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth._

mDYQvMPJae

  • Financial Services Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Citi A tiempo completo

    Job OverviewWe are seeking a skilled Financial Services Specialist to join our Wealth Management team. This role involves working closely with clients to understand their financial needs and providing tailored advice on investment products and services.About the RoleMonitor and assess client data to identify opportunities for growth and develop policies to...

  • Sourcing and Contract Specialist

    hace 3 semanas

    Saltillo, Coahuila de Zaragoza, México Sigma Alimentos A tiempo completo

    Company OverviewSigma Alimentos is a leading company in the food industry, committed to delivering high-quality products to our customers.Job DescriptionThe Sourcing and Contract Specialist will be responsible for managing vendor relationships, ensuring that we get the most value from our suppliers throughout their contract lifecycle. This role will involve...

  • Industrial Electronics Specialist

    hace 3 semanas

    Saltillo, Coahuila de Zaragoza, México Icr Services A tiempo completo

    About Icr ServicesWe are a leading provider of industrial electronic services, seeking an experienced Electronics Repair Technician to join our team.Job SummaryThis role involves troubleshooting, repairing, and testing industrial electronic equipment down to the component level using standard work instructions, manuals, personal tools, and company tools and...

  • Logistics Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Sgf Global A tiempo completo

    Company Overview:Sgf Global is a leading player in the global logistics industry, dedicated to providing top-notch services for automotive companies.Job Summary:We are seeking an experienced Logistics Specialist to join our team. As a key member of our logistics department, you will be responsible for dispatching import and export goods efficiently, ensuring...

  • Legal Specialist

    hace 2 días

    Saltillo, México HYUNDAI GLOVIS MEXICO A tiempo completo

    **Acerca de la empresa** - Hyundai Glovis México is a logistics company headquartered in Seoul, Korea and part of the Hyundai Motor Group. Hyundai Glovis provides ocean transportation, air transportation, inland transportation, logistics consulting, storage, packaging services as well as supply chain management services. We are part of KIA MOTORS industrial...

  • IT Technology Services Specialist

    hace 7 meses

    Saltillo, México SAP A tiempo completo

    **Bring out your best** **#SAPECSCareers** **Purpose and Objective** Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures -...

  • General Services Lead Specialist

    hace 7 meses

    Saltillo, México Acuity Brands A tiempo completo

    Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta. Acuity Brands, Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de...

  • Industrial Medical Specialist

    hace 2 meses

    Saltillo, Coahuila de Zaragoza, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completo

    Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 is looking for a skilled Industrial Medical Specialist to join their team.Salary: $60,000 - $80,000 per yearAbout the RoleThe Industrial Medical Specialist will serve as the site's medical representative in the Sort Center. This role requires strong analytical skills and the ability to communicate...

  • Procurement Specialist

    hace 2 meses

    Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    Job SummaryThis role assists category managers in performing a range of activities associated with RFP/ system configuration, sourcing of goods, materials, suppliers, and services based on established quality standards, availability requirements and price constraints.Key ResponsibilitiesSupports CM and performs a range of activities associated with sourcing...

  • Logistics and Customs Specialist

    hace 3 semanas

    Saltillo, Coahuila de Zaragoza, México Emp Lider - Distribución A tiempo completo

    Company OverviewEmp Lider - Distribución is a leading distributor seeking an experienced Logistics and Customs Specialist to join our team. This role will be responsible for ensuring compliance with all import and export regulations, managing foreign trade operations, and coordinating with customs brokers.SalaryThe estimated salary for this position is...

  • IT Technology Services Specialist

    hace 7 meses

    Saltillo, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Compliance Specialist Lead

    hace 4 semanas

    Saltillo, Coahuila de Zaragoza, México Borgwarner A tiempo completo

    OverviewBorgWarner seeks an experienced Customs Specialist Lead to ensure adherence to applicable trade and customs laws in our import/export operations.Key ResponsibilitiesThe ideal candidate will oversee the implementation of customs regulations, conduct risk assessments, and maintain accurate records to guarantee seamless trade operations.RequirementsTo...

  • Materials Procurement Specialist

    hace 2 meses

    Saltillo, Coahuila de Zaragoza, México Commercial Vehicle Group A tiempo completo

    Job Title:Materials Procurement SpecialistEstimated Salary:$120,000 per yearAbout the Role:This position oversees and coordinates activities within the PC&L department. The ideal candidate will have extensive knowledge of supply chain management and process development.Responsibilities:Safety Compliance: Comply with established safety policies and...

  • Senior Quality Assurance Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    At Johnson Controls International, we are seeking an exceptional Senior Quality Assurance Specialist to join our team.About the Role:This is a unique opportunity to leverage your quality engineering expertise in a fast-paced and dynamic environment. As a Senior Quality Assurance Specialist, you will be responsible for leading supplier quality engineering...

  • Production Specialist

    hace 6 meses

    Saltillo, México BIC A tiempo completo

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...

  • PMO Quality Specialist

    hace 9 meses

    Saltillo, México Stellantis A tiempo completo

    **The Engineer's responsibilities include but are not limited to**: performing root cause analysis of quality issues, often using advanced problem-solving tools (Kepner-Tregoe, Shainin Red X, Design of Experiments, etc.) recommending and implement cost-effective permanent corrective actions. The Engineer will analyze quality data from internal and external...

  • Senior Integration Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Integration Specialist to join our global SAP integration team in Monterrey, Mexico. As a key member of our team, you will be responsible for developing complex integrations using SAP Data Intelligence and SAP Data Services (BODS).Key Responsibilities:Design, develop, and implement robust integration...

  • IT Field Support Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Ntt Data A tiempo completo

    We are seeking a skilled IT Field Support Specialist to join our team in Mexico. As an IT Field Support Specialist, you will be responsible for providing technical support and troubleshooting services for desktops, notebooks, and printers.About the Role:Perform basic configuration of desktop/notebook/printersAssist with simple parts replacement and repair on...

  • Digital Marketing Specialist

    hace 7 meses

    Saltillo, México Redwood Logistics A tiempo completo

    **Digital Marketing Specialist** Reports To**:Chief Marketing Officer** Location**:Monterrey, Mexico** Environment**:Hybrid (option to work remotely Monday & Friday)** **Work Schedule**: This position is **full-time** and **hybrid, Monday through Friday** from about **8:00 AM to 5:00 PM** (local time) with an hour break, but flexibility is available...

  • Strategic Procurement Specialist

    hace 1 mes

    Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    Job Description:We are seeking a highly skilled Strategic Procurement Specialist to join our team at Johnson Controls International. This role will be responsible for executing procurement and business strategies, streamlining processes, and establishing constructive working relationships with corporate leaders.Key Responsibilities:Procure services and...