Insurance Compliance Representative- Rp

hace 3 semanas

Guadalupe, México TMA Systems A tiempo completo

**SUMMARY**

**ESSENTIAL DUTIES AND RESPONSBILITIES**
- Maintain client project data including closing project when completed to end insurance compliance automated workflow.
- Answers incoming client requests in a fast-paced environment.
- Demonstrates a “client first” mentality and willingness to go above and beyond to exceed customer expectations.

**SUPERVISORY/MANAGEMENT AUTHORITY**

No supervisory/management authority.

**EDUCATION AND EXPERIENCE**

Bachelor’s degree or 2+ years of client service experience.

**KNOWLEDGE, SKILLS & ABILITIES**
- Must be fluent in Spanish and English both written and verbal.
- Working knowledge of the internet and web browsers such as Chrome, Safari, Edge, and Firefox.
- Working knowledge of MS Office suite of products such as MS Excel and MS Word.
- Ability to perform with high energy and enthusiasm.
- Ability to maintain the highest level of professionalism, confidence and integrity while directly dealing with internal and external customers
- Works well in a team environment and interacts well with all levels of the organization.
- Proven ability to develop and maintain strong client relationships.
- Ability to take initiative for self-development and exhibits patience in learning new processes.
- Excellent written, oral, and listening communication skills.
- Ability to think analytically to identify issues as well as solutions to problems.
- Ability to complete all assigned duties with limited supervision and understands when to properly escalate cross-departmentally or to management.
- Ability to quickly learn, adapt to new information and understand company concepts in a timely manner.
- Effectively communicate with members of your team and department to constantly drive issues toward resolution

**WORK ENVIRONMENT**

Work performed in our Guadalupe, Mexico office.

**The Company**:
RISKPARTNER Solution (RISKPARTNER) is a technology company located in Tulsa, Oklahoma. For more than 30 years, RISKPARTNER and sister company TMA Systems has been transforming organizations by providing Risk Management, facility professionals with the most technologically advanced Maintenance Management solutions available.

RISKPARTNER’s flagship solution, organizations can manage their Certificates of Insurance compliance. Our comprehensive web-based solutions are tailored to a variety of industries that have a desire to effectively streamline Risk Management operations. RISKPARTNER is setting new standards for organizations to assist in managing compliance. In a budget conscious world, RISKPARTNER provides a solution that will maximize return-on-investment (ROI).

RISKPARTMER and TMA Systems are a global organization with over 1,500 clients that has developed industry-leading solutions based on what our clients need to be successful. How do we achieve this? We solicit our clients and take the time to understand how our products are used in their business; coupled with a culture that produces world-class people with a client-service mindset. At RISKPARTNER we realize that success is only possible with team members that share our passion for excellence.

Care to join us?

**Why work at RISKPARTNER Systems?**
- Competitive compensation plan.
- Professional development plans.
- Career progression/internal mobility opportunities.
- Inclusive work environment.
- Volunteering opportunities.
- Company/team building events.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at RISKPARTNER, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

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