Deposits Consultant

**JOIN OUR TEAM**

At KOUD we are looking for a _**Deposits Consultant**_ who meets the following characteristics:

- 1+ years DNA Core system experience OR
- High School Diploma required, Bachelor’s preferred

**Basic Qualifications**:

- Experience working with internal and external clients
- The ability to travel on average of 40%-50%, this may include weekend and holidays to US and Canada
- Experience to execute on deliverables on time, troubleshooting issues by utilizing analytical skills
- Proficiency in MS office tools

**We offer**:

- Remote work
- Legal Benefits
- Competitive salary
- Mixed payment scheme
- Continuous training
- Option to permanent contract

**Subject Matter Expertise in some of the following**:

- Statement and Notice processing
- Deposit Back Office Processing
- Deposit Operations
- Relational Pricing/Service Fees
- Retail Deposit Processing
- Consumer/Commercial/Retirement Deposit Product
- Retirement Processing
- Consumer Deposit Processing
- Commercial Deposit Processing

**Support sales and consulting team with**:

- Change champion
- Professional communication skills
- Provide best in class, industry recognized, recommendations for implementation and process improvement with the

conversion of DNA
- Configure and Implement DNA Core Processing Functionality
- Document client and internal discussions and decisions
- Execute specific duties and groups of work as assigned
- Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team
- Test new features and functionality of the DNA product suite
- Engage with clients and evaluate Readiness for conversion
- Conduct support and training sessions with converting clients
- Ensure client satisfaction
- SQL Preferred
- Back Implementation Consultants as needed

If you are interested, please attach your CV and answer the questions below

**Job Types**: Full-time, Temporary
Contract length: 6 months

Application Question(s):

- What would be your availability to start activities?
- Please indicate your salary expectations
- How long have you worked as a Deposits consultant?

Work Location: Remote