Solutions Engineer

hace 2 semanas

Guadalajara, México AstraZeneca A tiempo completo

**ABOUT THE **ENTERPRISE TECHNOLOGY SERVICES** TEAM**

The Enterprise Technology Services (ETS) team is accountable for all Infrastructure, Security, IT Operations and all End User Services and technologies. This group will ensure that our IT Services are seamless and secure, and that technology is delivered in an efficient, effective, and agile way, with a strong focus on experience.

It’s a dynamic and challenging environment to work in - but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives.

**THIS IS WHAT YOU’LL DO**
- Provides technical expertise to project teams working on the development, implementation, maintenance and improvement of Information Services solutions and designs
- Provides input into business cases, Request for Proposals, supplier selection and evaluation of proposals
- Works with project teams to ensure effective interoperability of services and technologies and assures alignment of solution designs with AstraZeneca standards, policies and procedures, as well as regulatory requirements
- Reviews impact assessments and delivery from internal or third party teams. Reports high-level risks to management
- Works with Business Analysts to draw out, understand and validate business and functional requirements needed to ensure required service effects
- Assists Senior IT Infrastructure Engineers in defining business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits, value expected and established AstraZeneca standards and security policies
- Identifies new hardware/software technologies to fit specialised business needs and configurations
- Develops and configures solutions as required from conceptualisation through to stabilisation using various computer platforms
- Conducts performance analysis and documents solution components
- Implements test plans for solutions developed in-house (including functionality, integrity and stress testing; test matrices; and definition of test methodologies and strategy)
- Implements solutions by analysing current system environments and infrastructures, using technical tools and utilities, performing complex product customisations, and developing implementation and verification procedures to ensure successful installation of systems hardware/software
- Ensures maintenance and support activities are performed, as well as routine analysis and evaluation on resource requirements necessary to maintain and/or expand service levels
- Through Innovative infrastructure solutions and process change programmes drive higher levels of service and customer experience

**YOU WILL NEED TO HAVE**

**Educat**ion, Qualifications, and **Experience**

**Essential**
- Prior experience in an Information Services/Information Technology environment with good business acumen
- Proven experience of managing relationships with 3rd party suppliers
- Evidence of designing, shaping and implementing innovative infrastructure solutions and driving any changes
- Relevant qualifications in Enterprise Management, Monitoring and Security Tooling

**Desirable**
- Well versed in ITIL V3.0 practices and process

**Skills and Capabilities**

**Essential**
- Good communication skills supporting joint working with geographically remote colleagues
- Ability to interpret and communicate technical information into business language
- Proven track record of designing, engineering and implementing Observability platforms, leveraging Enterprise Management, Monitoring & Security Tooling
- Proven, excellent industry experience and ability to interact effectively and lead technology roadmaps with 3rd parties

**Desirable**
- Good commercial awareness and understanding of the external market
- Demonstrate initiative, strong customer orientation, and cross-cultural working
- Demonstrate initiative, strong customer orientation, and cross-cultural working

**WHY JOIN US**

We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca - it allows us to dive deep into

exploring new leading-edge technology.

A place to be open and transparent - we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact. Technology at AstraZeneca is a home for purposeful disruptors

**ABOUT ASTRAZENECA**

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commerciali

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