Operations Delivery Manager

hace 6 meses


Guadalajara, México Tech Mahindra A tiempo completo

**DigitalOnUs by Tech Mahindra**

At Tech Mahindra, we have a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.

Our service offerings are aligned to the changing world of our customers. Our portfolio of services range from designing strategy to delivering impact. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive.

Our technology partners are Hashicorp, Google Cloud, AWS, Oracle, SFDC, BMC, HPE, Pega, VMware, Cisco, IBM, SAP, Dell EMC, Microsoft and Service Now.

**Our Company**

At Tech Mahindra, we are more than 140,000 employees with presence in more than 90 countries. Our Digital philosophy focuses on transforming clients' businesses across Products, Services, Business Models and Reimagined Business Processes, leading to new Revenue Opportunities, Enhanced Customer Experience, Operational Efficiency, Reduced Risk, and a better Society.

We are looking for a person to be an **Operations Delivery Manager** with customer service. Proactive and open to work on the open/pending tasks that will be assigned, either for office or personal support. A person with hotel/service background would work.

**Location: Remote - In Mexico**

**Skills we are looking for**:

- **+6 years of experience** in a similar role
- **Excellent communication in english and spanish**:

- **Negotiation skills**

**Nice to have skills**:

- Project management
- Account management
- Agile methodology
- Experience working with multicultural teams

**You will**:

- Maintain up to date internal databases for tracking purposes.
- Provide follow-up to the account's new joiners to ensure smooth onboarding and provide visibility on status to management.
- Coordinate internally the fulfillment process of the account's open positions with the different locations Talent Acquisition teams, interviewers, and delivery managers.
- Support in administrative duties from fulfillment process.

**What you can expect from us?**

At DigitalOnUs by TechMahindra, what distinguishes us from other teams is the comfortable environment which engenders trust within teams and with our customers. Trust and openness leads to quality, innovation, commitment to deliverables, efficiency and cost-effectiveness for all our customers.
- Work with some truly remarkable IT engineers, architects, specialists and more.
- We're growing at a phenomenal pace and we'd like some company.
- Hear your voice, nurture your talent and help you strengthen your foot print
- Benefits above the law
- Mentorship, and opportunities to grow and learn

ID:2620



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