Traffic Coordinator

**Information Technology**

**Location**
- Mexico City, Mexico***

Job Title:
Traffic Coordinator

**Job Description**:
Concentrix Catalyst is the experience design and engineering team of Concentrix a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.
The Catalyst Team is seeking a Traffic Coordinator to join our full-time team as a full-time employee.
- Qualifications:

- Bachelor's degree in marketing, design, or a related field. Project Management certification preferred.
- Proven experience as a Traffic Coordinator or similar role, preferably in a fast-paced creative agency or marketing department.
- Strong understanding of project management methodologies and tools.
- Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Detail-oriented mindset, with a focus on accuracy and quality assurance.
- Proficient in project management software and tools.
- Ability to adapt quickly to changing priorities and thrive in a deadline-driven environment.
- Knowledge of creative production processes, including print, digital, and multimedia, is highly desirable.

**Responsibilities**:
Project Coordination
- Oversee the end-to-end process of marketing and creative projects, from initial briefing to final delivery.
- Collaborate with cross-functional teams, including designers, copywriters, marketing managers, revenue, product and operations teams, and external vendors, to ensure seamless project execution.
- Develop and maintain project timelines, ensuring deadlines are met and resources are allocated appropriately.
- Conduct regular project status meetings to track progress, identify bottlenecks, and address any issues or risks.

Traffic Management
- Manage the flow of creative assets, including artwork, copy, and digital media, to ensure accurate and timely delivery.
- Implement and maintain a robust system for tracking projects, tasks, and approvals.
- Coordinate with internal teams to prioritize project requests and allocate resources accordingly.
- Monitor project milestones and proactively identify potential delays or roadblocks, taking necessary actions to mitigate risks.
- Work closely with marketing operations to monitor handle time, ensuring SLA’s are met and areas for efficiency are identified.

Communication and Collaboration
- Act as a central point of contact for all creative project-related inquiries and updates.
- Foster effective communication and collaboration among team members, promoting a positive and productive work environment.
- Facilitate feedback and approval processes, ensuring all stakeholders are engaged and informed at every stage of the project.
- Provide clear and concise project status updates to relevant stakeholders, ensuring transparency and accountability.

Process Improvement
- Continuously evaluate existing workflows and processes, identifying areas for improvement and implementing solutions to enhance efficiency.
- Proactively identify opportunities to streamline operations and optimize resource allocation.
- Stay updated on industry trends and best practices related to creative project management, recommending, and implementing relevant tools and techniques.

Bonus Experience:

- Knowledge of Asana specifically for project management software
- Experience with Agile project management methodologies in a marketing and creative context.
- Familiarity with designing processes and training on them.
- Skills in data analysis and performance metrics to drive decisions.
- Experience in managing multicultural and diverse creative teams.

ConcentrixCatalyst

**Location**:
MEX Ciudad de Mexico Insurgentes Sur

Language Requirements:
Time Type:
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