Mexico Earner

hace 2 meses


Iztapalapa, México Uber A tiempo completo

**About the Role**

The Earner & Marketplace Ops role is a strategic position dedicated to optimize processes for the Delivery Business in one of the Territories in Mexico, focusing on optimizing the marketplace operations in one territory in Mexico with a hyper-local focus and specific initiatives to improve Earners' experience. This person is going to be accountable for the operations of several cities in Mexico, in one of the fastest growing businesses and regions in the world.

**What you'll do**
- Analyze Data - You will ensure you are crafting, collecting, and incorporating as much data about operations as possible to supervise performance and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement of our Marketplace.
- Create & Optimize Process - We need to build and constantly optimize our own marketplace processes to ensure that we are striving for an outstanding operation and economics. You'll be working closely with the operational teams to improve both Earner, user and Merchants experience.
- Grow the business - As a key member of the Operations team you have to be constantly seeking solutions for your Region. Your processes and projects will directly contribute to the business' growth.

**What you'll need**
- English and Spanish professional proficiency
- Experience working in growing operations.
- Critical thinking and analytical rigour, as you will be dealing with data (reports, experiments, pricing models) and scaling processes.
- Experience with data-based decision-making - exercising good judgement in ambiguous circumstances, and optimally communicating across a diverse team.
- Strong Excel skills. Comfortable learning and using new software tools (e.g SQL)
- Previous experiences that prove your sense of ownership, a getting-things-done approach, and the ability to go from high-level business strategy to tactical execution several times during a regular week.
- Experience in business consulting, investment banking or other hyper-growth startups is helpful
- We would love if you have SQL Proficiency or other database experience