Global IT Infrastructure Specialist

hace 3 semanas

Guadalajara, México KSR INTERNACIONAL S. DE R. L. DE C. V. A tiempo completo

**KSR has an immediate opening for a**

**Global IT Infrastructure Specialist**
- Ramos Arizpe, Coahuila, Mexico: _

**Job ID #: IT Global 001**

**Reporting To**

Global IT Director.

**Qualifications**
- Extensive networking hardware and software installation/troubleshooting experience
- Extensive experience in firewall/router hardware configuration/troubleshooting
- English required - Good Verbal and written Spanish required - Good Verbal and written.
- Extensive experience across all IT areas

Diploma/Degree in Computer Science (min. 3yr) or related technology field and/or min. 5 years related job experience.

Certifications A+, Network+, Security+, Cloud+, CCNA, Microsoft Azure, or similar are highly desired.

**Secondary**, Knowledge of Azure Cloud Services, integrations with on-prem infrastructure, MS Windows server management.

**Welcomed**, ISO 27001 experience, IT compliance work experience. Cybersecurity

**Responsibilities**:

- IT Network infrastructure:

- Monitor network performance, traffic capacity/routing and security.
- Ensure the reliability and performance of networking equipment, including Wifi and other network appliances.
- Collaborate with end users to understand network requirements and optimize user experience.
- Troubleshoot and resolve network-related issues promptly.
- Provide all levels of support for network infrastructure (WAN/LAN) from research/ recommendation to acquisition and installation /support/ troubleshooting.
- Microsoft Entra/Azure IT Networking tasks
- SD WAN Infrastructure:

- Oversee the SD WAN infrastructure, ensuring optimal performance and reliability.
- Collaborate with cross-functional teams to implement and optimize SD WAN solutions.
- Firewall Management:

- Manage and configure firewalls to maintain a secure IT environment.
- Implement and enforce security policies to protect against unauthorized access and cyber threats.
- Cyber Security and Information Security:

- Overseeing digital security; cybersecurity testing and assurance (recommend, test, implement).
- Penetration testing and vulnerability management.
- Risk assessment, secure network design, and incident response
- Managing security solutions, staying abreast of industry trends, and ensuring compliance
- Wifi and Network Appliance Support:

- Provide support for Wifi infrastructure and other network appliances.
- Collaborate with end users to address Wifi and network-related concerns.
- Ensure seamless connectivity and troubleshoot issues as needed.
- Server Management and Operations:

- Provide support for server management, ensuring the stability and performance of server environments.
- Participate in infrastructure operations, including monitoring, maintenance, and troubleshooting.
- Azure Cloud Services:

- Support and manage Azure cloud services, ensuring seamless integration with on-premises infrastructure.
- Collaborate with teams to optimize Azure resources and implement best practices.
- Global Support:

- Provide support for all global sites, addressing networking, SD WAN, firewall, server, Wifi, and network appliance-related issues.
- Collaborate with regional and global IT teams to ensure consistent and standardized infrastructure across locations.
- Collaboration with End Users:

- Work closely with end users to understand their technology needs and challenges.
- Provide user training materials and support to enhance collaboration and user satisfaction.
- Documentation and Reporting:

- Maintain comprehensive documentation for configurations, procedures, and troubleshooting steps.
- Generate reports on infrastructure performance, incidents, and improvements.

**How to Apply**
- KSR International Inc. is committed to providing an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation._
- We thank everyone for applying, however only successful applicants will be contacted for an interview._

Tipo de puesto: Tiempo completo

Salario: $2.00 - $3.00 al mes

Lugar de trabajo: Empleo presencial

Fecha límite para postularse: 21/03/2024

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