Dispatch Operations Associate Weekend Shift

hace 1 semana


Zapopan, México Rapido Solutions Group A tiempo completo

At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.

**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.

We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.

At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.

**What will you be doing?**
- Phone communication with drivers on inbound and outbound calls.
- Sending and receiving mobile COMM messages with drivers throughout the day.
- Load tracking to ensure on time service at pick-up and delivery for customers.
- Communicate with other Operations staff members such as Area Planners and Custmer Service.
- Friendly, positive communication skills with internal and external parties.
- Proactive mindset looking ahead at daily tasks to get ahead of any future problems.
- Solutions driven personality to quickly address issues as they arise.
- Work efficiently within Microsoft Teams and Outlook managing messages throughout the shift.
- Teamwork with coworkers who will be at multiple locations.
- Communicate any other operational requirements that pertain to the company's needs, such as moving trailers, covering freight needs with accurate data entered into the system.

**Schedule**:
Friday to Monday and from 0800 to 1800 CST

**Why do our employees choose us?**
- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.
- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.
- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.
- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays,Sports teams, and more Monthly activities.

**Requirements**:
**Who you are**:

- Fluent English Skills
- Ability to multi-task and perform several duties at one time
- Ability to establish and maintain effective working relationships with customers, employees, and management
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.

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