Manager, Instructional Design

hace 2 meses

Hermosillo, México ResultsCX A tiempo completo

**Description**
**Manager, Instructional Design**
The **Manager, Instructional Design** is responsible for managing all aspects of the learning solutions design, development. This position manages a team of Instructional Designers, Communications, Language Learning specialists, and Supervisors. The Manager, Instructional Design ensures the effective and efficient use of systems, tools and processes that would provide clients and associates with technical, functional or skills training required to perform their job tasks. The Manager, Instructional Design collaborates with our Training and Quality, Operations, Marketing, Human Resources, and Recruiting teams to understand and analyze their learning needs. This position supports all sites and regions across the enterprise.

**In this role you will**:

- Manage and develop a team of Instructional Designers, Communication and Language Specialists that are responsible for the creation of varying Communication and Instructional Design initiatives.
- Partner with Training, Quality, Operations, Marketing, Recruiting and Human Resources to enhance training programs and continue to refine the processes and strategies for all internal communications.
- Participate or lead the identification of performance gaps and conduct root cause analysis in order to determine the knowledge/skills/behaviors that must be addressed to achieve desired performance.
- Create, coordinate and/or conduct certification programs for leadership training and career development.
- Develop, plan and manage multiple projects varying in scope, which encompasses managing task completion, coordinating resources, identifying constraints and ensuring timely project completion.
- Oversee the development of each aspect of projects resolving simple to the most complex technical issues and providing workload balancing, prioritization, resource scheduling, and integration of multiple projects to ensure feasibility of schedule.
- Make recommendations for executive action when required and communicate projects and initiatives to all stakeholders as needed.
- Work collaboratively with stakeholders across the organization to ensure that learning solutions are correctly assessed, and an appropriate plan is in place to meet their needs.
- Advise Director on training programs that are effective and/or need improvement.

**We are looking for someone who has**:

- Minimum 5 years of experience in Training and Development Field.
- Advance understanding of Adult Learning Principles, Levels of Training Evaluation, and Instructional Methodologies with excellent understanding of Instructional Systems Design processes (e.g. ADDIE)
- Proficiency in MS Office Applications
- Excellent oral and written communication skills and exceptional interpersonal skills with the capability of fostering a clear understanding of project’s role in meeting departmental objectives
- Advanced business knowledge and excellent project management skills
- Ability to work independently with little or no supervision on complex projects with skills in conflict resolution and project risk mitigation
- Proven ability to influence change in an organization, lead and develop exceptional project teams across geographic and corporate boundaries
- Ability to lead teams and measure individual performance
- Ability to conduct in-depth research and present technical recommendations
- Strong leadership and negotiation skills, as well as consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing)
- Experience in working in a multi-client and multi-vendor environment
- Detail and customer service oriented
- Excellent organization skills and ability to multi-task in a dynamic, fast paced environment
- Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines
- Knowledge and experience with instructional design and development tools: Captivate, Articulate, Storyline
- Professionalism in appearance and attitude
- Ability to analyze data for trends and able to recognize opportunities for improvement
- Ability to work multiple shifts as needed, primarily during normal business hours in the U.S.
- Ability to travel as assigned, sometimes on short notice and sometimes including extended assignments

Preferred Knowledge, Skills, Attributes for position:

- Current membership or certification in professional training or Instructional Design organizations such as ASTD or IBSTPI
- Project management, Continuous Improvement, Six Sigma or Agile certification
- Proven experience in Marketing and Corporate Communication

**About ResultsCX**:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet

  • Instructional Design Manager

    hace 2 semanas

    Hermosillo, Sonora, México Resultscx A tiempo completo

    About the Role:The Instructional Design Manager is responsible for overseeing the development and implementation of learning solutions that meet the needs of our clients and associates. This includes managing a team of Instructional Designers, Communications, and Language Learning specialists to create effective and engaging training programs.Key...

  • Manufacturing Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job Title: Manufacturing ManagerTE Connectivity is seeking a highly skilled Manufacturing Manager to join our team in Hermosillo, Sonora, MX. As a key member of our Manufacturing and Process Development Engineering Teams, you will play a critical role in driving excellence in existing manufacturing technologies and methods, and implementing new manufacturing...

  • Senior Engineering Manager

    hace 3 semanas

    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    At TE Connectivity, we're looking for a seasoned Engineering Manager to lead our cross-functional teams in creating innovative solutions for a safer, more connected world.Job OverviewAs an Engineering Manager, you will be responsible for defining technical roadmaps, communicating with senior management, and collaborating with other Business Units to share...

  • Logistics Project Manager- SAP Le Project Specialist

    hace 2 meses

    Hermosillo, México TE Connectivity A tiempo completo

    Logistics Project Manager, responsible for implementing, maintaining and consulting on LE topics (ie: Inventory, Receiving, Labeling, Shipping, Transportation). The project manager will be given an on-boarding program of functional and technical training, but “on the job” learning is required. The manager will work in a project team environment or alone...

  • Category Manager

    hace 5 meses

    Hermosillo, México Leoni A tiempo completo

    A global manufacturing company is looking for an experienced Category Manager to join our team, located in Mexico. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation We are looking for people who bring commitment and a sense of team spirit to every challenge they take on. **Category...

  • Inventory Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity Corporation A tiempo completo

    Job Title: Global Inventory ManagerThe Global Inventory Manager will be responsible for designing and executing inventory policies and inventory health strategies. In this role, you will design and deploy planning and fulfillment initiatives leveraging best practices and solutions to improve customer on-time delivery, lead-time, forecast accuracy, and...

  • Advanced Quality Engineer Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job Title: Advanced Quality Engineer ManagerAt TE Connectivity, we're committed to creating a safer, more sustainable, and connected world. As an Advanced Quality Engineer Manager, you'll play a critical role in ensuring the quality and reliability of our products.Job OverviewOur Quality and Reliability Engineering Teams are responsible for analyzing the...

  • Engineering Manager II

    hace 2 meses

    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    Job OverviewAs an Engineering Manager at TE Connectivity, you will lead cross-functional teams to drive technical innovation and excellence. Your expertise in product design and development will be instrumental in shaping our company's future.Key ResponsibilitiesDevelop and execute technical roadmaps aligned with market directionsCommunicate effectively with...

  • Senior Engineering Manager

    hace 7 días

    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    Job OverviewAs a Senior Engineering Manager at TE Connectivity, you will lead cross-functional engineering teams to drive technical roadmaps aligned with market directions. Your expertise in product design and sustaining for the aerospace industry will be essential in communicating with senior management and other Business Units to share applicable...

  • Manufacturing Engineering Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job SummaryTE Connectivity is seeking a highly skilled Manufacturing Engineering Manager to lead our Manufacturing and Process Development Engineering Teams. This role will drive excellence in existing manufacturing technologies and methods, and strive to implement new manufacturing technologies to provide improved process and tolerance control.Key...

  • Senior Quality Assurance Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job OverviewAt TE Connectivity, we are seeking a highly skilled Senior Quality Assurance Manager to join our Quality and Reliability Engineering Teams. As a key member of our team, you will be responsible for analyzing the ability of product and production systems to comply with customer and contractual requirements through established reliability...

  • Project Manager Engineer

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity Corporation A tiempo completo

    Job Title: Project Manager EngineerAt TE Connectivity Corporation, we are seeking a highly motivated and experienced IT Logistics Execution (LE) Analyst to join our team. As a key member of our global IT organization, you will play a critical role in implementing, maintaining, and consulting on LE topics, including Inventory, Receiving, Labeling, Shipping,...

  • Supply Chain Manager

    hace 2 meses

    Hermosillo, México Latecoere A tiempo completo

    **Fecha**:24 sept. 2024 **Ubicación**: Hermosillo I, México **Empresa**:LATECOERE Tier 1 to the world’s leading industry manufacturers (Airbus, BAE Systems, Boeing, Bombardier, Dassault Aviation, Embraer, Honda Aircraft Company, Lockheed Martin, Raytheon Technologies, Thales), Latecoere serves aerospace with innovative solutions for a sustainable...

  • Global Inventory Manager

    hace 3 semanas

    Hermosillo, Sonora, México TE Connectivity Corporation A tiempo completo

    The Global Inventory Manager will be responsible for designing and executing inventory policies and inventory health. In this role, you'll design and deploy planning & fulfillment initiatives leveraging best practices and solutions with the objective of improving our customer's on-time delivery, lead-time, forecast accuracy, and inventory turns.Job...

  • Manufacturing Engineering Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job Title: Manufacturing Engineering ManagerTE Connectivity is seeking an experienced Manufacturing Engineering Manager to lead our manufacturing engineering team in Hermosillo, Mexico. As a key member of our operations team, you will be responsible for developing and implementing manufacturing engineering strategies to drive operational excellence and...

  • Inventory Manager

    hace 3 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job Title: Global Inventory ManagerThe Global Inventory Manager will be responsible for designing and executing inventory policies and inventory health. In this role, you'll design and deploy planning & fulfillment initiatives leveraging best practices and solutions with the objective of improving our customer's on-time delivery, lead-time, forecast...

  • Global Inventory Manager

    hace 3 semanas

    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    The Global Inventory Manager will be responsible for designing and executing inventory policies and inventory health. In this role, you'll design and deploy planning & fulfillment initiatives leveraging best practices and solutions with the objective of improving our customer's on-time delivery, lead-time, forecast accuracy, and inventory turns.Job...

  • Key Account Manager

    hace 3 semanas

    Hermosillo, Sonora, México HORNBACH A tiempo completo

    Join Our Team as a Key Account ManagerAt Seniovo GmbH, a proud member of the HORNBACH Group, we're dedicated to transforming living spaces into safe, comfortable, and barrier-free environments. Our team of visionaries is passionate about improving the lives of people with limited mobility.Why Seniovo?We offer a platform for creative and ambitious talents to...

  • Senior Growth Campaigns Marketing Manager

    hace 4 semanas

    hermosillo, México Broadway Technology A tiempo completo

    Senior Growth Campaigns Marketing Manager At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Manufacturing and Process Development Engineering Teams significantly impact LEANPD driven new product development projects,...

  • Automation Manager II

    hace 2 semanas

    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    At TE Connectivity, we are seeking an exceptional Engineering Manager II to lead our cross-functional engineering teams. As a key member of our leadership team, you will work closely with senior management to define technical road maps aligned with market directions.**Key Responsibilities:**• Lead a team of engineers to develop cable assembly automation...