Sales Representative

hace 4 semanas


Tlahuac, México Cognizant A tiempo completo

About the Role:

- The Sales Representative is responsible for a merchant's long-term retention and

revenue growth. Cultivate our relationships with SMB business owners, while helping

them craft a successful partnership.
- Demonstrate a broad scope, including making operational improvements,

troubleshooting product-related bugs, upselling incremental products and services, and

ensuring high levels of satisfaction and retention on a book of accounts.

**Responsibilities**:

- Connect and collaborate with our existing merchant partners to understand their unique

goals and priorities, and help resolve current challenges to retain and grow our partners

ongoing basis to monitor and support progress toward their goals
Skill Set Required
- 2+ years of experience in sales roles, increasing customer

satisfaction, retention, and product adoption
- Creative, motivated, and passionate about sales
- Experience using Salesforce or similar CRM tools
- Experience using Google Sheets or Microsoft Excel (can maintain complex

spreadsheets), on an intermediate to proficient level
- Experience using Outreach or similar engagement tools
- Ability to demonstrate empathy with partners’ needs and adapt to meet their unique

goals.



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