IT Business Partner, Global Supply Chain

hace 3 semanas

Ciudad de México BIC A tiempo completo

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

The primary purpose of the IT Business Partner position is to oversee IT business relationship management with the Global Supply Chain (GSC) team. This includes assurance of the IT GSC roadmap to the GSC business strategy, demand management, project portfolio management, consistent project delivery, issue and risk management, overall status reporting and communications.

The IT Business Partner works closely with the Global Process Owners (GPOs) of GSC (Supply & Deliver, Manufacturing Excellence, Procurement, Warehousing & Distribution). They lead the development of technology enabled business capabilities in alignment with the business priorities. They define the IT roadmap through an annual planning process and oversee the timely delivery of strategic programs and projects throughout the year.

**Other key responsibilities include**:
Communicate, coordinate, and champion GSC business needs within IT and act as a customer advocate

Maintain an understanding of GSC changing needs/priorities and drive alignment of the IT project portfolio

Define and prioritize the portfolio of technology programs and projects for the business function

Communicate and coordinate regular status updates, issue management, and risk management, leveraging BIC PMO tools

Work closely with Integrated Delivery Management during demand intake, filtering, and prioritization while maintaining awareness of high priority non-project demand and overall IT support requirements

Work cross functionally within Group IT to define & deliver Analytics, Dashboards and Master Data needs for GSC

Use dashboards to manage upward communications to IT and business leadership on a regular basis, including customer satisfaction, delivery of services, and quality

Assist in coordinating both annual budgeting and frequent business and technology initiatives throughout the year

Monitor formal service level agreements and ensure IT meets performance expectations

Develop & execute team development and staffing strategies to enable execution of GSC strategic programs and demands, in line with annual Group IT budgets and GSC expectations

**What We're Looking For In You**:
10-15+ years of customer-facing IT leadership experience

Minimum 3-5 years of experience delivering IT solutions for supported business functions

Demonstrated experience facilitating the design, development, and successful implementation of technology platforms

Large-scale program and project management experience

A bachelor's degree in computer science, information systems (or related field) is required

A master’s degree in business administration or technology management is preferred

Experience in systems lifecycle management, digital enablement, and business benefits delivery

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

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