Software Development Engineer Iii

hace 2 meses

Guadalajara, México f5 A tiempo completo

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing outstanding results-not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.

**Job Description**:
We are seeking a highly skilled Reliability Engineer to join our IT Service Management Team.

This role is key to our IT Service Management and Reliability effort

What will you do?- Lead the development and configuration of selected modules in ServiceNow.- Assure data quality adherence as per defined parameters.- Assure the CMDB is properly configured and resolve issues with data discrepancies.- Play a significant role in planning the course of ITSM Tooling within F5 Technology Services.- Develop and maintain complete documentation to reflect current and planned states of the landscape.- Work closely with peers and partners to solve complex problems related to both ITSM and the Configuration Management components of ServiceNow.-
- Display a security mindset in accordance with standards, guidelines and policy.

Knowledge, skills and abilities:
- You will bring your demonstrated experience with ServiceNow development and administration as well as polished scripting skills.- Strong communications skills.- Showcase excellent social, planning, documentation, organization, and problem-solving skills.- Know the Customer Ability to work directly with internal customers at all levels to ensure client partner concerns are handled appropriately..- In-depth knowledge of the CMDB data structure within ServiceNow- In-depth knowledge of the ITSM and ITOM modules in ServiceNow-
- Broad understanding of ITSM methodologies and processes.- Broad experience with Agile methodology as well as SDLC.

How do you qualify?- Bachelor's degree in Computer Science, Mathematics, or Engineering, or work experience.- Technical certifications desirable.- 8+ years related experience required.

Our Values

At F5, we live and breathe our core values, Excellence, Integrity, Collaboration, Customer Dedication, Profitable Growth, Innovation, Employee Success, and Diversity. We help each other achieve our goals, value the diversity of ideas different backgrounds can bring, emphasize teamwork over rock-stars, work hard and most of all have fun.

We offer

work/life integration programs

like Freedom to Flex, dynamic employee inclusion groups, paid maternity/paternity leave, tuition assistance for professional development, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive and it shows: F5 has been named one of the “World’s Most Admired Companies” by Fortune magazine for the past two years.

And this dedication to living our culture doesn’t just exist within our offices; it extends into our communities through

Global Good initiatives

such as employee matching, volunteer opportunities, and the F5 Foundation. Our employees are passionate about making a difference in the world.

This is a once-in-a-lifetime opportunity to become part of a company that’s on the forefront of transformation. And because we know that a more diverse F5 is a more powerful F5, we’re looking for smart, passionate, determined individuals to join us. If you make thoughtful decisions quickly, obsess over your customers’ needs, take ownership of your work (the mistakes as well as the successes), and embrace different perspectives by putting the human first, then we want to talk to you.

LI-OR1

LI-Remote

Equal Employment Opportunity

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