Controller-rooms

hace 5 meses

Ciudad de México Marriott International, Inc A tiempo completo

**Job Number** 23133261

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • JW Rooms Controller Position

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Rooms Controller to join our team at JW Marriott Cancun Resort and Spa. As a Rooms Controller, you will be responsible for ensuring that our guests have a seamless and enjoyable stay with us.Key ResponsibilitiesAssign rooms to guests based on their preferences and requestsPre-register designated guests and prepare key...

  • Rooms Controller

    hace 6 días

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Rooms Controller A Rooms Controller supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As a Rooms Controller, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to...

  • Gamemaster Enigma Rooms Coyoacán

    hace 2 meses

    Ciudad de México, CDMX Enigma Rooms A tiempo completo

    Enigma Rooms es la experiência #1 en México! Se parte de esta empresa como GameMaster. Experiência no necesaria, sin embargo si trabajaste en cines o en rubros de atención al cliente es un plus. Los días para laborar son de lunes a domingo con un día de descanso entre semana, 8 horas diarias con una hora de comida. Como decíamos no es necesaria...

  • Rooms Controller

    hace 5 meses

    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23133261 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Rooms Controller

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **Job Number** 24027913 **Job Category** Rooms & Guest Services Operations **Location** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Rooms Controller

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **Job Number** 24052545 **Job Category** Rooms & Guest Services Operations **Location** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Rooms Controller

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23203082 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Controller-rooms

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24052545 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Jw- Rooms Controller

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **Job Number** 24079086 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest...

  • Rooms Coordinator

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Rooms Coordinator to join our team at Marriott International, Inc. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.Key ResponsibilitiesAssign rooms to guests based on their preferences and availabilityPre-register...

  • Controller-rooms

    hace 5 meses

    México Marriott International, Inc A tiempo completo

    **職務編號** 24061378 **工作類別** Rooms & Guest Services Operations **地點** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Non-Management -...

  • Rooms Coordinator

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Rooms Coordinator to join our team at Marriott International, Inc. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.Key ResponsibilitiesAssign rooms to guests based on their preferences and availabilityPre-register...

  • Rooms Controller

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    **Descripción del Trabajo**Asignar habitaciones según las solicitudes y preferencias de los clientes, siempre que sea posible. Registrar previamente a los huéspedes seleccionados y preparar los paquetes de llaves. Organizar y coordinar los procedimientos de ingresos y registros previos para los grupos que llegan. Examinar, hacer un seguimiento y atender...

  • Director of Rooms Operations

    hace 11 horas

    Ciudad de México, Ciudad de México Accor Hotels A tiempo completo

    Director of Rooms Job DescriptionAbout the RoleWe are seeking an experienced Director of Rooms to join our pre-opening team at SLS Playa Mujeres Cancun, All-Inclusive Collection. As a key member of our leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments.Key Responsibilities• Lead the...

  • Director of Rooms Operations

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott A tiempo completo

    Job SummaryAs the Director of Rooms Operations, you will be responsible for leading the Rooms department to deliver exceptional guest experiences. You will develop and implement departmental strategies, ensuring that Rooms operations meet the brand's standards and targets customer needs.Key ResponsibilitiesChampion the brand's service vision and communicate...

  • Director of Rooms Operations

    hace 4 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job SummaryThe Director of Rooms is responsible for leading the Rooms department at Marriott International. This strategic business leader plans, develops, and implements departmental strategies to ensure Rooms operations meet brand standards and exceed customer expectations.Key ResponsibilitiesDevelop and implement departmental strategies to drive revenue...

  • Dir-rooms-a

    hace 5 meses

    Punta de Mita, México Marriott International, Inc A tiempo completo

    **Job Number** 23197689 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Punta Mita Resort, Lote H-4, Punta de Mita, Nayarit, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms...

  • Hotel Rooms Division Director

    hace 4 semanas

    Ciudad de México, Ciudad de México Rosewood Hotel Group A tiempo completo

    **Job Summary**The Director of Rooms is responsible for leading and managing all aspects of the Rooms Division to the highest professional standards. This includes overseeing key areas of service, quality, and financial control to achieve optimum profitability.**Key Responsibilities**Develop and implement operational strategies aligned with the hotel's...

  • Controller - Financial Leadership

    hace 1 mes

    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Job Title: ControllerEaton's VEH NAT North America Truck division is seeking a highly skilled Controller to join their team. As a key member of the plant leadership team and region/division finance team, this role will report directly to the Plant Controller.Key Responsibilities:Ensure financial accounting activities at the location are in compliance with...

  • Financial Controller Junior

    hace 4 semanas

    Ciudad de México, Ciudad de México AXA Investment Managers A tiempo completo

    Financial Controller Junior RoleThe AXA Investment Managers US Financial Controlling team is seeking a Junior Financial Controller to join their team. As a Junior Financial Controller, you will be responsible for elaborating and maintaining local financial databases synchronized with ERP and internal systems. You will also prepare reporting templates and...