Campaign Manager

**Summary**

Complete day-to-day tasks that include, but are not limited to:
Managing team, as well as meeting KPIs and company goals. Monitor individual and team performance, identifies opportunity areas and creates action plans for improvement.

Key duties and responsibilities:

- Manage employee schedules, monitor calls and provide support with questions regarding the product.
- Lead, motivate and train staff to meet established goals and objectives.
- Monitor performance, provide and document constructive feedback to ensure quality and procedural compliance.
- Establish and execute development plans to ensure continuous improvement in operational proficiency, quality and customer satisfaction.
- Ensure timely evaluation of employee performance and incentive tracking.
- Take escalation calls and turn them into learning opportunities.
- Elaborate and execute motivational plans and activities to promote a great working environment.
- Prepare for weekly and quarterly business review meetings.
- Collaborate with other areas to ensure company policies compliance.
- Serve as liaison between company and client, balancing client needs with business goals.

**Qualifications**:

- Demonstrated proficiency in managing and motivating teams.
- Adaptability to manage constantly changing priorities and workflow.
- Work efficiently in a high demand, team oriented and fast-paced environment.
- Ability to work and communicate effectively with all levels of the organization.
- Ability to make timely and sound decisions under pressure.
- Time management.
- Computer and excel proficiency.
- Proficiency in spoken and written English.

*_This is an on-site position, applicants must reside in Tijuana, B.C._

Tipo de puesto: Tiempo completo

Salario: $6,000.00 a la semana

Tipo de puesto: Tiempo completo

Salario: $6,000.00 a la semana

Horario:

- Turno de 10 horas

Prestaciones:

- Servicio de comedor

Idioma:

- Inglés (Obligatorio)

Tipo de puesto: Tiempo completo

Salario: $24,000.00 - $42,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 10 horas

Prestaciones:

- Bebidas gratis
- Estacionamiento de la empresa

Tipos de compensaciones:

- Bono de productividad

Experiência:

- Management: 2 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial