Contract Administrator
hace 2 meses
Contract Administrator
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
HPE Financial Services are differentiated from other providers by their ability to serve as a bridge between technology and finance solutions, accelerating the achievement of our customers’ business goals.
**This customer delivery position will manage and execute all the tasks required for the solution fulfilment for standard, partner connection, programmatic accounts supported by the Solution Design. The Customer Operations Specialist (COS) requires a solid understanding of the Customer Solution for Programmatic Accounts and will be responsible for the programmatic document process, partnering with Sales and the Customer Relationship Manager and engaging credit, CAS or CRM as needed. The COS follows established guidelines and policies and provides input for process improvements, escalating to the Customer Relationship Manager any changes required to the existing Solution Design.**:
**_ How you'll make your mark:_**:
- ** Responsible for programmatic document process**:
- ** Manage and execute all the task required for the solution fulfilment for standard, partner connection, programmatic accounts supported by a Solution Design**:
- ** Solid understanding of Customer Solution for standard, programmatic accounts**:
- ** Escalate to Customer Relationship Manager any changes required to the existing Solution Design**:
- ** COS will play an important role in managing the Sales forecast for programmatic accounts. Timely updating volume forecast for programmatic accounts.**:
- ** Funding and booking Schedule of Authority (SOA)**:
- ** Manage and execute all the tasks required for the delivery of standard, programmatic solutions**:
- ** Compliance with established guidelines and policies. Can evaluate unique circumstances and make recommendations.**:
- ** Knowledge of systems and tools to manage all tasks**:
- **Monitor Supplier Payments and Volume Targets**:
- ** Communication with partners, customers, colleagues as required**:
- ** Partner with Sales and Customer Relationship Manager**:
- ** Liaise with reseller directly **_or_** via PRM/CRM based on Language requirements**:
- **Local language an advantage for interaction with customers**:
- ** Support total customer experience**:
- ** Support team and supporting roles as needed**:
- **Communicate and escalate to team members with any issues**:
- ** Collaborate and engage with CRM providing valuable input for customer projects/solutions**:
**_ About you:_**:
- ** Effective organization, time management, prioritization, follow-up and execution skills**:
- ** Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole**:
- ** Good working knowledge of Microsoft Office tools (Advanced Excel, PPT, Word)**:
- ** Proven ability to multitask; attention to detail**:
- ** Excellent communication skills (e.g. written, verbal)**:
- ** Mastery in English. Local language as required.**:
- ** Ability to work as proactive member of a team, as well as independently**.**:
- ** University business or accounting degree or equivalent experience.**:
- ** Typically 2-4 years’ experience in a business related function, preferably financial services or accounting**:
**Join us and make your mark**
We offer:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
Bias for action: We never sit still - we take advantage of every opportunity
Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements
HPE is an EOE / Female / Minority / Individual with Disabilities /
At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.
Then let’s stay connected
Ll-Hybrid #mexico
**Job**:
Services
**Job Level**:
Entry
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all
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