![Burberry](https://media.trabajo.org/img/noimg.jpg)
Client Advisor
hace 6 días
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
**JOB PURPOSE**:
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
**RESPONSIBILITIES**:
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
**PERSONAL PROFILE**:
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
-
Client Advisor
hace 3 semanas
Ciudad de México Louis Vuitton A tiempo completoPOSTE Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...
-
Client Advisor
hace 3 semanas
Ciudad de México Louis Vuitton Malletier A tiempo completoPOSITION Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...
-
Client Advisor
hace 2 semanas
Ciudad de México Louis Vuitton Malletier A tiempo completo**Position**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover your...
-
Client Advisor
hace 3 semanas
Ciudad de México Louis Vuitton Malletier A tiempo completoCompany: Louis Vuitton Malletier - Country / Region : Mexico - City : Mexico City - Business group: Fashion & Leather Goods - Contract type: Permanent Job - Function: Retail - Experience required: Minimum 3 years - Reference No.: LVM19992 - Date of publication: 2023.03.07 POSITION - Louis Vuitton is seeking a highly motivated, curious and customer focused...
-
Client Advisor
hace 2 meses
México Tiffany & Co A tiempo completoClient Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an...
-
Client Advisor
hace 2 meses
Ciudad de México another A tiempo completoAORA MÉXICO es la primera marca de maquillaje nacida en México, libre de plástico, con la misión de redefinir el lujo y desafiar lo que se piensa de la belleza. ¿Por qué trabajar con nosotros? Únete a un equipo motivado y experimentado de ambiciosos amantes de la belleza, nuestra cultura es de work hard, play hard . Llena de creatividad y de amor...
-
Client Advisor
hace 5 días
Ciudad de México Louis Vuitton A tiempo completoPOSTE Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover your Clients...
-
Client Advisor Masaryk
hace 4 semanas
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoCLIENT ADVISORDescripción General:Esperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita,...
-
Client Advisor Masaryk
hace 2 semanas
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoCLIENT ADVISORDescripción General:Esperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita,...
-
Client Advisor
hace 2 semanas
México Louis Vuitton A tiempo completoPOSTE MISSIONS Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover...
-
Client Advisor
hace 2 semanas
México Louis Vuitton A tiempo completoPOSTE MISSIONS Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover...
-
Client Advisor Masaryk
hace 4 semanas
Ciudad de México Tiffany & Co. A tiempo completoJOB DESCRIPTION CLIENT ADVISOR Descripción General: Esperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con...
-
Client Advisor Masaryk
hace 5 días
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoPosteJOB DESCRIPTION CLIENT ADVISORDescripción General:Esperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la...
-
Client Advisor Artz
hace 2 semanas
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoGeneral:Esperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un...
-
Kering Client Advisor
hace 1 semana
Ciudad de México Groupe Kering A tiempo completoSummary **Job Description**: - KERING Client Advisor_ Job Family: Client Services Job Title: Client Advisor Location: Mexico A global Luxury group, Kering manages the development of a series of renowned Maison’s in Fashion, Leather Goods, and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato,...
-
Client Advisor
hace 2 meses
Ciudad de México Groupe Kering A tiempo completoSummary **Job Description**: - About us_ Through our new contemporary vision at Gucci, we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our...
-
Client Advisor
hace 2 semanas
Ciudad de México Groupe Kering A tiempo completoSummary Your opportunity To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand **Job Description**: - About us_ Through our new contemporary vision at Gucci, we are inventing a wholly modern...
-
Client Advisor Sur Cdmx
hace 2 semanas
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoGeneralEsperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un...
-
Client Advisor Sur Cdmx
hace 1 mes
Ciudad de México, Ciudad de México TIFFANY & CO A tiempo completoGeneralEsperamos que nuestros empleados brinden la Experiencia Tiffany a cada cliente, y Tiffany se compromete a crear una organización que reconozca y recompense la excelencia en servicio para cumplir esta promesa. Para nosotros, es un sueño estar asociados con una empresa que siempre esté alineada con la artesanía exquisita, el diseño atemporal y un...
-
Vacation Assistance Advisor
hace 2 meses
Ciudad de México EMPRESA SOCIA DE AMEDIRH A tiempo completoEmpresa socia de Amedirh solicita “VACATION ASSISTANCE ADVISOR” **Requisitos**: - Bachillerato concluido. - 2 años de experiência en ventas, centro de atención telefónica, atención a clientes en Estados Unidos y Canadá, y en hacercampañas de salida. **CONOCIMIENTOS** - Dominio 100% de inglés (bilingüe). - Conocimiento en manejo de métricas...