Client Advisor

hace 6 días


Ciudad de México Burberry A tiempo completo

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

**JOB PURPOSE**:
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

**RESPONSIBILITIES**:
SERVICE AND SALES

Meet and exceed individual and store sales and other commercial KPIs

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

Be efficient in following-up and delivering after-sales services to our clients

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

Foster team work and a positive work climate

CLIENT ENGAGEMENT

Build meaningful relationships with Clients

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

**PERSONAL PROFILE**:
A proven track record in delivering sales and exceeding targets

Previous experience in Clientelling

A strong interest in fashion, art and culture

Strong product knowledge and good understanding of store retail operations

Understanding of competitor products

Experience in working as part of a team

Fluent in local language; English proficiency is desirable

Other language knowledge is desirable

Demonstrates Confidence, Curiosity, Conviction, and Care

Enjoys being part of a team

Energetic, Pro-active and self-motivated

Detail-oriented and creative with a passion for selling

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

Results driven and commercial mindset

Flexible, collaborative and adaptable approach to work


  • Client Advisor

    hace 3 días


    Ciudad de México, Ciudad de México Tiffany & Co A tiempo completo

    Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client's experience extraordinary.The Client Advisor is an excellent communicator and brand ambassador.His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial...

  • Client Advisor

    hace 4 semanas


    Ciudad de México Louis Vuitton A tiempo completo

    POSTE Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    hace 4 semanas


    Ciudad de México Louis Vuitton Malletier A tiempo completo

    POSITION Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    hace 5 días


    Ciudad de México, Ciudad de México Louis Vuitton A tiempo completo

    POSTELouis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover your Clients and...

  • Client Advisor

    hace 7 días


    Ciudad de México, Ciudad de México Burberry A tiempo completo

    **Client Advisor**:- Department: RETAIL OFFLINE- City: Mexico City- Location: MX**INTRODUCTION**:At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded...

  • Client Advisor

    hace 4 semanas


    Ciudad de México Louis Vuitton A tiempo completo

    **Job responsibilities**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    hace 3 semanas


    México Louis Vuitton A tiempo completo

    POSTE MISSIONS Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover...


  • Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    Job Profile:The Client Relationship Advisor is responsible for building and maintaining strong relationships with clients in the portfolio, providing expert advice on segment products. Key responsibilities include:Serving a consolidated client portfolio.Supporting the achievement of sales targets for the assigned segment in the geographical area.Developing...

  • Client Advisor

    hace 3 días


    Ciudad de México Louis Vuitton A tiempo completo

    **Poste**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Private Client Advisor

    hace 4 semanas


    Ciudad de México Louis Vuitton A tiempo completo

    **Poste**: - Louis Vuitton is seeking a Private Client Advisor to join our Monterrey location in Mexico. Responsible for promoting and selling all High-End product categories to both our existing and prospective clients, you will work with the Store, Client Relations and Client Development Teams to continue to build long-lasting relationships. As a role...


  • Ciudad de México, Ciudad de México Financial Advisor Trc A tiempo completo

    Como Asesor Financiero Senior en Financial Advisor Trc, buscas una oportunidad laboral sin límites. Este puesto es responsable de colocar créditos para PYMES, ofreciendo propuestas personalizadas a los clientes y cumpliendo objetivos mediante la colocación de nuestros productos financieros.Entre tus responsabilidades se encuentran:Desarrollar carteras de...

  • Hospitality Sr Advisor

    hace 3 días


    Ciudad de México, Ciudad de México Palladium Hotel Group A tiempo completo

    **Descripción**:**OBJETIVO GENERAL**Es la persona encargada de analizar y gestionar los reviews publicados en las diferentes plataformas de internet comoTrip Advisor, las diferentes OTA´s donde se comercializa el hotel y seguimiento de Foros de viajeros.**OBJETIVOS ESPECIFICOS**Mejorar la ratio del tiempo de respuesta.Tener mayor visibilidad de la...


  • Ciudad de México, Ciudad de México Taskus A tiempo completo

    Job DescriptionWe are seeking a Strategic Quality Advisor to join our team. As a strategic advisor, you will provide guidance and expertise to our quality team to ensure that our programs meet the highest standards of quality and excellence.Key ResponsibilitiesDevelop and implement quality strategies to meet client expectations and ensure program standards...

  • Client Advisor

    hace 3 semanas


    Ciudad de México Groupe Kering A tiempo completo

    Summary Your opportunity To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand **Job Description**: - About us_ Through our new contemporary vision at Gucci, we are inventing a wholly modern...

  • Sales Advisor

    hace 4 semanas


    Ciudad de México Bayer A tiempo completo

    **Sales Advisor** TAREAS Y RESPNSABILIDADES - Asegurar la excelencia en ejecución e implementación de las actividades marca-canal asignadas a su zona. - Monitoreo de la correcta asignación de recursos. - Aplicar actividades tácticas efectivas en cada uno de los puntos de venta a su cargo. - Asegurar la cobertura de venta de su territorio / cartera de...

  • Client Advisor- Cancun

    hace 3 semanas


    México Maison Valentino A tiempo completo

    **Location**: Cancun, MX ID: 9148 WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the...


  • Naucalpan de Juárez, México Sweven Advisor A tiempo completo

    **Perfil del Candidato Ideal**Buscamos a alguien con experiencia en el sector laboral, quien tenga conocimientos profundos sobre los sistemas de nómina y legislación laboral vigente. Es importante que sea capaz de analizar datos complejos, resolver problemas y tomar decisiones informadas.**Responsabilidades del Cargo**Entre las responsabilidades del cargo...


  • Ciudad de México Santander A tiempo completo

    MEX Jr Investment Advisor UHNW Country: Mexico **WHAT YOU WILL BE DOING** Elaborar y conceptualizar la visión y estrategia de Santander para lograr acoplarla a las estrategias, asesoría, y recomendaciones concretas de una cartera asignada de clientes. Incluyendo comités de inversión semanales para banqueros Programar las estrategias de inversión...

  • Medical Advisor

    hace 4 semanas


    Ciudad de México MetLife A tiempo completo

    Somos expertos y reconocidos a nível mundial como líderes en seguros. Tenemos más de 150 años de experiência entregando lo mejor en seguros de vida, rentas vitalicias y programas de beneficios a más de 90 millones de clientes, en 50 países del mundo._ Estamos buscando **Medical Advisor (Pago directo)** para construir juntos un futuro más seguro para...

  • Environmental Advisor

    hace 2 semanas


    Ciudad de México, CDMX John Wood Group A tiempo completo

    Senior Environmental Advisor required to support with Wood operations and on client secondments. Provision of supporting with production, drilling and decommissioning campaigns expected. The Senior Environmental Advisor should drive continuous improvement, promote the highest standards of environmental stewardship, and assist Wood to uphold our exemplary...