Senior Data

hace 3 meses

Tlahuac, México Zendesk A tiempo completo

Job Description

Zendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Intelligence team which includes pre-sales, business development, sales, renewals and other GTM functions. We are a data-driven team, so every major decision starts with data analysis to find opportunity areas and measure our efforts.
- This position will report to the Director of GTM Sales Intelligence_. You will analyze, track and evaluate the customer's journey through the sales funnel. You will lead frequent reviews where you will provide visibility into the reasons behind improvements or underperformance on core critical metrics.

GTM Intelligence is charged with benchmarking, measurement and insights generation for the sales organization. You will support functional leaders, democratizing data & insights and conducting in-depth analysis on critical initiatives.

**Who we're looking for**:
You don’t know just how to crunch numbers, you are a people person who can communicate with both business and technical audiences. You proactively seek to solve problems and don’t always require direction. You are a great teammate, a fun fact sharer, looking to inspire and be inspired, not needing sole credit for wins, and able to support others selflessly. You are a spunky person who actually enjoys a challenge and sees it as an opportunity. Unafraid to admit failure and always eager to find solutions, you are resourceful, self-motivated to learn, and unafraid to ask questions in order to grow. More importantly, you feel comfortable wearing many hats and can connect the dots when trying to understand the key drivers of business performance.

**What you'll do**:

- Work with various Sales/GTM leaders to define business and operational important metrics
- Track, measure, and report on critical metrics to demonstrate the value, impact, and return on investment of the sales development organization
- Build foundational intelligence to track the efficiency of our sales representatives
- Participate in weekly critical metric reviews and be prepared to present the root cause of underperformance or improvements
- Collaborate effectively with extended analytics teams (from Marketing, Web/SEO, Growth & Monetization, and Sales Operations) to get to data insights quicker
- Collaborate with other analysts and data engineers to investigate and troubleshoot new data sets and structures
- Monitor metric performance rigorously, and don't hesitate to point out new trends or flag potential issues.
- Innovate We want you to stretch the possible boundaries by exploring new technologies. (think ChatGPT, AI, etc.)

**Desired Skills and Experience**:

- BS/BA degree in business, statistics, data science, engineering
- 4+ years of experience in business analytics, sales analytics, revenue analytics, marketing analytics, data science, product analytics, or customer analytics
- Business Intelligence development experience. Fluent in SQL (any version).
- Experience with Tableau, MicroStrategy, Looker, or similar BI tools
- Excellent written and verbal communication skills. Comfortable presenting data and confidently providing recommendations to senior-level partners, even when ambiguity is involved.
- ** Nice to have**:

- Familiarity with both the sales funnel and sales metrics.
- Experience working in B2B
- Track record of creative thinking focusing on consistently improving existing processes to enhance our intelligence.
- Experience analyzing CRM data is a plus
- Scripting in Python or R is a plus
- MS in Statistics, Data Science, Business Analytics, or MBA a plus

**Where We Work**
Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
**The Intelligent Heart Of Customer Experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are consid

  • Field Tech Senior Representative

    hace 4 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 270471 We are currently seeking a Field Tech Senior Representative to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...

  • Field Tech Senior Representative

    hace 3 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 285928 We are currently seeking a Field Tech Senior Representative to join our team in Mexico City (Tlalpan Area - Coyoacan), Ciudad de México (MX-CMX), Mexico (MX). 31407203 - Field Tech Senior Representative Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and...

  • Field Tech Senior Representative

    hace 4 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 281116 We are currently seeking a Field Tech Senior Representative to join our team in Mexico City (Tlalpan Area - Benito Juarez), Ciudad de México (MX-CMX), Mexico (MX). 31407203 - Field Tech Senior Representative Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and...

  • Senior Qe

    hace 4 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 277286 We are currently seeking a Senior QE to join our team in Mexico City, México (MX-MEX), Mexico (MX). **Who we are**: NTT DATA America's strive to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills,...

  • Senior Qe

    hace 4 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 276189 We are currently seeking a Senior QE to join our team in Mexico City, México (MX-MEX), Mexico (MX). Who we are: NTT DATA America's strive to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills, experience,...

  • Field Tech Senior Representative

    hace 3 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 268892 We are currently seeking a Field Tech Senior Representative to join our team in Tlalpan - Alcaldía Coyoacan - CDMX, Ciudad de México (MX-CMX), Mexico (MX). Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems....

  • Data Analytics Senior

    hace 3 meses

    Tlahuac, México Citi A tiempo completo

    The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

  • Senior Data Engineer

    hace 3 meses

    Tlahuac, México Fractal Analytics A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are...

  • Senior SAP Supply Chain Apo Analyst

    hace 4 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 279149 We are currently seeking a Senior SAP Supply Chain APO Analyst to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). **SAP Supply Chain APO Analyst** Ecolab is seeking a **Senior SAP Supply Chain APO Analyst** to work with the "Supply Chain Advanced Planning and Optimization value stream" of the SAP Platform Services team....

  • Risk Reporting Senior Analyst for Citi Risk Data

    hace 3 meses

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Contributes to the analysis and preparation of reports for Internal Management, Regulators, Auditors, etc. that detail risks inherent in Credit, Market, Operational or other Risk Portfolios. Reporting can cover a variety of areas including but not limited to: portfolio concentrations, limit exceptions, stress testing, loss reserves...

  • Senior Data Scientist

    hace 4 meses

    Tlahuac, México Karat A tiempo completo

    **We're **Karat**, the world's largest interviewing company.**: Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of...

  • Senior Data Engineer

    hace 4 meses

    Tlahuac, México Stateside A tiempo completo

    Working at **Stateside** means being part of an international team of creative, innovative thinkers who are leaders in their fields. You'll grow your career as you work with top U.S. corporations and help create the technology that moves businesses into the future. We are seeking a highly skilled **Data Engineer** to join our dynamic team. In this role, you...

  • Senior Manager, Global Data Lifecycle Management

    hace 4 meses

    Tlahuac, México The Coca-Cola Company A tiempo completo

    **Senior Manager, Global Data Lifecycle Management, Privacy Data Governance** **This role is an individual contributor role.** The Senior Manager, Global Data Lifecycle Management, Privacy Data Governance, owns the strategy and implementation of global Data Lifecycle Management processes and capabilities within the Data Governance team at The Coca-Cola...

  • Senior Data Engineer

    hace 3 meses

    Tlahuac, México HomeLight A tiempo completo

    **Who We Are** We're building the future of real estate — today. HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to partner with top real estate agents and win at any step of the real estate journey, whether that's finding a top agent, securing a competitive mortgage, or ensuring on-time, easy...

  • Sr. Front End Developer

    hace 3 meses

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 276212 We are currently seeking a Sr. Front End Developer to join our team in Mexico City, México (MX-MEX), Mexico (MX). **Senior Front End Developer I (Remote)** We are currently seeking a **Senior Front End Developer**to join our team in Mexico City, Mexico, Mexico **Job Responsibilities Include**: - Write code, create unit tests, assist...

  • Senior Manager, Nsr Global Data Stewardship

    hace 5 meses

    Tlahuac, México The Coca-Cola Company A tiempo completo

    **This is an individual contributor role.** This role provides operational expertise in all processes related to NSR (Net Sales Revenue). A vital part of this role is to ensure that data integrity & data quality are maintained for all bottler sales data that is collected through the NSR Operations team. This role will be responsible for the end-to-end data...

  • Data Scientist

    hace 3 meses

    Tlahuac, México PayPal A tiempo completo

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...

  • Data Risk Control Oversight Office

    hace 3 meses

    Tlahuac, México HSBC A tiempo completo

    -Job description **Role purpose** The HSBC Mexico Risk Control Oversight Office is a special unit operating under the Office of the Mexico CEO with a Board mandate to provide comprehensive assessment and monitoring of all regulatory programs across HSBC Mexico, coordination and acceleration of existing remediation or risk mitigation efforts across all...

  • Data Analyst-marketing

    hace 4 meses

    Tlahuac, México Cattri A tiempo completo

    **CATTRI AGENCIA LÍDER EN PUBLICIDAD DE EXTERIORES MÁS IMPORTANTE EN MÉXICO EN MEDIOS OOH; TE INVITA A PERTENECER A SU EQUIPO DE TRABAJO.** **VACANTE**: Senior Data Analyst-Marketing Analytics **ZONA DE TRABAJO**:Santa Fe **Requisitos**: - Licenciatura - Capacidad de análisis. - Conocimientos generales de marketing. - Google Analytics (SEO, SEM,...

  • Data Analyst-marketing

    hace 4 meses

    Tlahuac, México Cattri A tiempo completo

    **CATTRI AGENCIA LÍDER EN PUBLICIDAD DE EXTERIORES MÁS IMPORTANTE EN MÉXICO EN MEDIOS OOH; TE INVITA A PERTENECER A SU EQUIPO DE TRABAJO.** **VACANTE**: Senior Data Analyst-Marketing Analytics **ZONA DE TRABAJO**:Santa Fe **Requisitos**: - Lic. en Marketing afín - Capacidad de análisis. - Conocimientos generales de marketing. - Google Analytics...