Director Global de Ventas
hace 5 meses
**Global Sales Director**
**Urbanista.mx**
Sales Optimization Sr. Manager
**About Us**
UrbanHub is a real estate company that owns and operates multi-family rental properties in Mexico City (CDMX). We develop, acquire, and manage cutting-edge residential rental projects with unique amenities in dynamic locations, offering our residents legendary experiences. To see our portfolio, visit urbanista.mx.
Currently, UrbanHub has 8 projects in operation or development with over 1,700 units and is actively growing. To date, UrbanHub has invested more than USD $300 million. We are backed by an international private equity investment firm that invests in global real estate operating companies. The position reports directly to the Commercial Director.
**ABOUT THE POSITION**
**Roles and Responsibilities**:
1. Strategic Leasing Planning (sales): Develop and implement a strategic leasing plan that expands the company's tenant base and ensures a strong market presence, considering metrics like rental growth rate and economic occupancy rate.
2. Daily, Weekly, and Monthly Performance Management: Actively oversee and manage the leasing team's daily, weekly, and monthly requirements, including conducting daily and weekly performance meetings to review progress and adjust strategies as necessary, keeping an eye on lease renewal rates and tenant retention rates.
3. Performance Meetings and Continuous Feedback: Organize and lead daily and weekly performance meetings with the leasing team to assess progress, identify areas for improvement, and ensure leasing objectives are being effectively met, based on metrics like time on market and lease conversion rates.
4. Reporting to Senior Management: Develop and maintain an effective reporting system to communicate the leasing team's performance to senior management, including detailed analysis of key performance metrics like Net Operating Income (NOI) and revenue growth.
5. Create a LEGENDARY Customer Experience: Work with management to create an unparalleled process from the first customer contact to their move into the building.
6. Process Optimization: Implement processes and systems that improve efficiency and effectiveness within the leasing department.
7. Technology Utilization: Leverage modern technologies, including CRM tools, to automate leasing processes and improve performance tracking, using metrics like cost per lease.
8. Talent Acquisition and Training: Attract, retain, and develop top talent by offering continuous training and career development opportunities, aligning team goals with key sector performance metrics.
**Required Skills**:
1. Very Strong Analytical Skills: Ability to generate and analyze complex data and trends for informed strategic decision-making. The generation and control of a lot of information will be critical. If you are not accustomed to strong generation and control of KPIs, this position is not for you.
2. Leadership and People Management: Proven experience in leading and developing high-performance teams focused on achieving leasing objectives.
3. Strategic Thinking: Ability to create and implement visionary strategies that align with business goals and market dynamics.
4. Excellent Communication: Strong verbal and written communication skills to effectively convey objectives, performance feedback, and expectations to the team and stakeholders.
5. Technological Proficiency: Experience in utilizing modern leasing technologies, including CRM tools, to enhance leasing processes and performance tracking.
**Qualifications**:
- Bachelor's degree in Business, Marketing, or related field (master's degree preferred).
- Over 5 years of experience in a managerial position where control using Performance Management tools is key.
- Critical ability to demonstrate the establishment and tracking of complex metrics.
- Proven track record of meeting or exceeding leasing objectives through effective performance management.
- We are not looking for a salesperson - We need an expert in the creation of metrics and tracking of these metrics, applied to sales teams.
Examples of metrics to establish and control:
- Occupancy Rate. A crucial indicator that illustrates the percentage of units currently occupied in a multi-family property.
- Lease Renewal Rate. This metric represents the percentage of tenants who choose to renew their contracts upon expiration.
- Loss due to Vacancies. This represents the amount of potential rental income lost due to vacant units.
- Average Rent. The average amount of rent charged across all units within a property or portfolio of properties.
- Rent Growth Rate. Indicates the percentage change in average rent over a specified period.
- Lease Duration. A measure of the average length of lease contracts signed in a specific period.
- Days on Market. The average number of days that units remain vacant before being leased.
- Lease Conversion Rate. The rate at which prospects become actual tenants.
- Lead to Lease Convers
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