Credit & Collection Supervisor

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
Follow established procedures and guidelines to collect credit information, maintain accurate records, and collect overdue accounts to minimize outstanding debts;
The position is based in Polanco, Mexico City, Mexico.
You will be travelling 20% of your time to our customer sites
Tetra Pak could sponsor work visas or relocation for this position.

**What you will do**:
As a Credit & Collections Supervisor you will:

- Secure global policy/local collection routine and reporting compliance for Credit and Collection for Mexico’s market.
- Market expert on issue resolution for Credit and Control & Credit Risk related.
- Follow up consolidated Accounts Receivable including aging and due for market or group of companies, with emphasis in analysis of days sales outstanding indicator (DSO).
- Accountable for analyzing accounts associated with changes in receivable figures
- Analyze and conclude A/R and collection status to identify continuous improvement or potential risk.
- Prepare and/or support on reports on monthly cash flow.
- Initiate and implement improvements and being an active part in market projects as required.
- Business Partner for sales management team, driving financial initiatives to support customer’s demands (e.g. extend payment terms).
- Support sales team to maximize sales opportunities wherever possible while minimizing risks.
- Support Sales Team during customer’s visit to improve relationship and issue’s resolution.
- Support Key Account Directors (KAD) and Key Account Managers (KAM) to maintain administrative and financial matters updated
- Participate and interact within KAM team accordingly with KAM methodology
- Support on Credit Committee sessions when required and provide information or reports to be presented in the Committee.
- Support in dispute management.
- Make sure all administrative requirements from customers to pay bills are met, as part of the collection cycle
- Make independent analysis and prepare decision support packs for management.
- Supply market company with a tight control over Customers financial risk.
- Identify overdue accounts Collection’s Management including overdue analysis, bad debt provision and days sales outstanding (DSO)

**We believe you have**:

- Bachelor’s degree in Accounting, Finance or any related field. Desirable to have a Masters Degree in related areas.
- Experience of 5 to 7 years in Credit & Collections area, and 2 to 3 years as Area Supervisor or Coordinator in a worldwide company, doing similar functions.
- Experience having good control on the collection accounts, with strong knowledge of credit & collections to be the support with complex problem solving, with analytical skills on days receivables outstanding indicator (DSO). Strong knowledge & experience with the credit & collection operations, systems, business and customers.
- Strong SAP knowledge.
- Strong Excel and Power BI knowledge, be able to manage dynamic tables, graphics, functions, formulas & macros) and Reports.
- Preferably with knowledge of some Customer Relationship Management tool (in SAP)
- Fluent in English and Spanish.

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on** July 7, 2023.