Travel Counselor Platinum

Why American Express?

There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. Please contact Recruitment and Selection if you have any questions.

Our customers expect flawless service and look for a unique and exclusive experience from their leisure travel. You will be working in a fast-paced environment call center, dealing with American Express Premium card members.

The Platinum Travel Service is a key driver to the success of our premium card membership.
Our vision is to be the most respected service brand; American Express requires people who are passionate about customer commitment and service.

The Travel & Lifestyle Services unit requires employees who are providers of exceptional customer service and understand the local and global premium travel market.

American Express Travel Counselor will provide exceptional Customer Service:
Giving Card members timely, accurate and relevant travel information.
Managing Card member expectations.
Delivering service above and beyond expectations.
An understanding of Premium Travel related areas such as geography and products.
Minimum Qualifications

Advance students/bachelor's degree In Travel and Hospitality.

2 years of travel working experience (mandatory).

SABRE or AMADEUS GDS is a must

Excellent oral and written communication skills in English is a must.
Availability to work fulltime including Saturday & Sunday (days OFF will be arrange based on schedule assigned).

Conocimiento en Sabre & Amadeus

Bachillerato/COU

De 2 a 3 años