Senior IT Specialist

hace 2 semanas


Guadalajara, México DSV A tiempo completo

Número de solicitud de trabajo: 65671
Tipo de jornada:
**SENIOR IT SPECIALIST**

**Purpose of the position**:
Be a key member of the Solutions IT Support team which supports the warehouse management system portfolio consisting of internal and external products
- Blue Yonder/JDA WMS solutions
- Dispatcher
- Discrete

Obtain excellent product knowledge from the software providers and maximize the in-house know-how in order to leverage the IT value chain. The role is to maintain a positive and constructive relationship with the internal and external customers in order to achieve common aims and objectives.

Support the global organization with excellent product knowledge, implementation experience and IT insight. Particularly, it requires a strong focus on the 3 regional business solution teams and the corporate service and consulting function.

**Key Tasks**

Blue Yonder/JDA Dispatcher/Discrete WMS in particular (based on Windows server,
- SQL database)
- further related software packages as EMS, Parcel system
- SQL database
- Citrix environment
- Cluster setup
- Daily professional support of implemented warehouse management systems in all technical aspects in DSV and Partner (Blue Yonder/JDA, third party software providers) ticketing systems.
- In this role, he/she is working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams etc.
- The Sr. IT Specialist is single point of contact for the support aspects in a productive environment.
- Release changes, rollouts and hotfix are solely deployed by the Solutions IT Support Team. Control, audit and deployment organization (date, time, communication etc.) can be assigned to this position.
- Structural, organizational and technical tasks supporting an efficient and high quality run of WMS are assigned to this position as key tasks.
- The Sr. IT Specialist is the technical contact for any technical problems with WMS and infrastructure for WMS.
- Any adhoc tasks as defined by management.

**Educational background / Work experience**
- Bachelor degree or above in IT, business administration, logistics or a similar discipline
- Minimum 5 years of work experience, ideally in an international environment with strong focus on Blue Yonder/JDA discrete warehousing system management
- Minimum of 5 years of experience with JDA Discrete in at least 4 domains:

- WMS infrastructure support (must)
- WMS configuration (must)
- MOCA/DDA,
- Integrator
- Jasper / Blue Yonder/JDA reporting
- Parcel
- Very good knowledge in SQL

**DSV - Global Transport and Logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.


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