Customer Support Executive Position

hace 6 meses


Desde casa, México LiveAboard.com BV A tiempo completo

**Overview of the position**:
As a member of the Customer Support Team you will play a pivotal role in our organisation by providing exceptional support to our guests and partners primarily during the after sales process. You will assist guests in organising their trip, liaising between our guests and partners to ensure everyone has the correct and relevant information, and delivering an outstanding experience that drives guest and partner satisfaction.

**Key Responsibilities**:

- Assist guests in their journey to find, book and organise their perfect trip, offering expert guidance and recommendations based on their preferences and needs.
- Act as a liaison between our guests and partners, ensuring seamless communication and understanding between both parties.
- Provide accurate and relevant information to guests and partners, addressing inquiries, resolving issues, and ensuring a positive experience throughout the support process.
- Utilise problem-solving skills to address complex customer inquiries and provide effective resolutions to guest complaints.
- Demonstrate attention to detail to ensure accuracy in all aspects of the order process.
- Work both independently and collaboratively within a team to meet and exceed performance targets.
- Cultivate strong relationships with guests and partners, fostering trust and loyalty.

**How to apply**:
**Qualifications**:

- Previous experience in customer support is a must.
- Strong understanding of diving-related products and services is highly desirable.
- Fluent in English with clear and professional verbal and written communication skills - other languages (German, Spanish, French) are a plus.
- Proven analytical and problem-solving abilities.
- Exceptional attention to detail.
- Ability to work effectively both independently and as part of a team in a remote environment.
- Strong interpersonal skills, with a focus on building positive relationships.
- Positive attitude and a commitment to delivering exceptional service.
- Flexibility to work weekends and adapt to a dynamic work environment.

**Requirements**:

- Fluent in English.
- Based in AMAS (Americas) time-zone for scheduling purposes.
- Experience in remote and fully independent working.



  • Desde casa, México CXM Direct LLC A tiempo completo

    Effectively managing the company chats, E-mails and calls - Identifying and assessing customer’s needs to achieve satisfaction - Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal -Offer support to the lead/client within the specified time frame - Updating CRM and keeping records of all communications...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are looking for a full-time 3D Production Support Executive team member to join our Production Support Team. The primary responsibility of this position is ensuring high-quality outputs by reviewing images post-editing, rating images and...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are looking for a full-time 3D Production Support Executive team member to join our Production Support Team. The primary responsibility of this position is ensuring high-quality outputs by reviewing images post-editing, rating images and...

  • Customer Support

    hace 6 meses


    Desde casa, México The Pros Cleaners LLC A tiempo completo

    **WE ARE HIRING** **BILINGUAL SPEAKERS** We are a cleaning company hiring customer support lead position, we’re based in Houston, Texas. We’re currently hiring English and Spanish speakers (Fluently in English). This is a customer support job, the duties are the following-Call customers to confirm appointment and personalized experience based on their...


  • Desde casa, México Research Solutions A tiempo completo

    Role As a Customer Support Agent at Research Solutions, you will take part in our customer care activities by providing information about our products, and efficiently answering questions and resolving situations that our clients may face and need assistance with. This is a remote position based in Mexico, and reports to the Customer Support Team...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are looking for a Photo Editing Production Support Executive team member to join our Production Support Team. The primary responsibility of this position is ensuring high-quality outputs by reviewing images post-editing, rating images and...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are looking for a Photo Editing Production Support Executive team member to join our Production Support Team. The primary responsibility of this position is ensuring high-quality outputs by reviewing images post-editing, rating images and...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are currently looking for a Floor Plan Production Support Executive to join our Floor Plan Production Support team. This role is for a full-time contractor position, 100% remote. The primary responsibility of this position is ensuring...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are currently looking for a Floor Plan Production Support Executive to join our Floor Plan Production Support team. This role is for a full-time contractor position, 100% remote. The primary responsibility of this position is ensuring...


  • Desde casa, México BoxBrownie.com A tiempo completo

    **_Schedule: 8:00 AM - 5:00 PM, Mexico City (12:00 AM - 9:00 AM AEST)_** We are hiring! We are a fast-paced global tech company specializing in photo editing for the real estate market. We are looking for a Photo Editing Production Support Executive team member to join our Production Support Team. The primary responsibility of this position is ensuring...

  • Executive Assistant

    hace 6 meses


    Desde casa, México Gracemark A tiempo completo

    **Executive Assistant** We're currently looking for an amazing Executive Assistant to help us provide administrative excellent and consistent support to the assigned executive, in order to facilitate, organize, ease and enable excellent execution of a productive executive agenda, with complex projects, initiatives and day-to-day unforeseen...


  • Desde casa, México Vision Group A tiempo completo

    **Job Summary** Vision Group highly believes on Artificial Intelligence & Internet-of-Things based systems for the digital world. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and confident on your skills and experience, do join immediately for achieving new goals - Excellent in Analytical &...

  • Sales Executive

    hace 6 meses


    Desde casa, México Tele-Help LLC A tiempo completo

    **Sales Executive** **Must Have Excellent Written and Verbal English** **Must Have Remote Assistant Experience** **$15,000 - $20,000 Mexican pesos monthly** As a Sales Executive, you will be responsible for driving sales and revenue growth by identifying and acquiring new clients, as well as nurturing existing client relationships. You will play a...

  • Executive Assistant

    hace 8 meses


    Desde casa, México Prepared Hero A tiempo completo

    About Us Prepared Hero is at the forefront of the Direct-to-Consumer (DTC) ecommerce sector who “Innovate Consumer Safety to Bring Peace of Mind to Families Worldwide”. We are a brand that stands for readiness, quality, and a customer-centric approach, offering a seamless shopping experience to ensure our customers have easy access to our life-saving and...


  • Desde casa, México Hire Latam LLC A tiempo completo

    **Position**:Customer Support (100% Remote) We are looking to hire a high energy customer support representative to be part of a growing storage company located in the United States. The position is considered full-time. You will be answering the phone to current tenants and answering calls from potential tenants. You must be able to be very nice to our...


  • Desde casa, México Next Thing Technologies A tiempo completo

    **About Us** Next Thing Technologies is seeking to be a crucial part of the energy solution. We are a dynamic and rapidly growing startup focused on putting batteries in every home, making power more affordable and secure for everyone. Our aim is to develop energy technology that enables more control and resilience with regards to personal, commercial or...


  • Desde casa, México Intellect A tiempo completo

    We are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...

  • Customer Support

    hace 6 meses


    Desde casa, México KRC HUMAN CONSULTING A tiempo completo

    **Customer Support.** **CWP extends SAP EAM and Supply Chain functionality with pre-packaged, natively built mobile apps, certified by SAP and developed with UX principles.** **Required skills and experiences**: - 3 years of related customer support experience in SaaS and in SAP - 2 years of experience in a leadership/managerial role - Clear and concise...

  • Customer Support

    hace 6 meses


    Desde casa, México Webxloo, LLC A tiempo completo

    RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...


  • Desde casa, México Dealfront A tiempo completo

    **About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...