Hoa Admin Assistant

**Description**:

- Gordian Staffing, A New Way Of HR._

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City. Our client believes transparency, clear communication, and honesty are key to great community management.

The client collaborates with association management companies, they believe building and maintaining a community takes integrity, trust, experience, and support, based on the belief that effective management anticipates the client's needs. It is a company with creative and committed individuals driven by grand aspirations and proud to be an employee-owned community management.

**JOB ACTIVITIES**:

- Receive customer phone calls and answer questions related to the status of work orders, Architectural requests, or Association responsibilities
- Partner with the Community Association Manager (CAM) on administrative tasks such as processing community-wide mailers with SouthData
- Manage follow-up and closing Work Orders (tickets)
- Weekly follow-up on all standard work orders with Service Providers, note accounts on progress, and closeout if completed
- Receive, process, and manage 4041 Forms and all other address change requests
- Review open compliance items to follow up and ensure completion is noted
- Prepare Architectural Review Applications (ARC) for evaluation by the association's Board of Directors and/or Committee(s)

**SCHEDULE**:
Monday to Friday, 10:00 to 19:00 CST

**WE OFFER**:

- Remote Work
- Equipment
- Christmas bonus of 30 days (Aguinaldo)
- Vacations, according to Mexican law
- IMSS
- Major medical insurance since day 1
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,015)
- Saving fund (8% of the gross salary)
- Minor medical insurance (after the trial period)

**Requirements**:

- Advanced English level
- 3 years of experience with customer service and administrative tasks
- Strong writing skills
- Experience using Outlook and MS Office

**It's a plus if you have the following**:

- Experience using the Vantaca Software