IT Analyst

hace 2 meses


San Pedro Garza García N L, México John Deere A tiempo completo

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Title: IT ANALYST - Monterrey

Primary Location: Garza Garcia

Function: Technology (CA)

John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 150 years, the company’s portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it’s been replaced with an image of acceleration, swift progress, and innovative leaping toward the company’s 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere’s ongoing investment in emerging markets.

**Main Responsabilities**:

- IT Service Delivery:
Oversee and execute IT service delivery processes, ensuring that services are delivered effectively and efficiently.
Collaborate with cross-functional teams to improve service delivery and user experience.
Agile project Delivery:
Develop and maintain user stories to capture requirements from end users effectively.
Analyze project feasibility in collaboration with business stakeholders to ensure alignment with business objectives.
Manage the product backlog, prioritizing tasks to maximize value delivered in each sprint.
Define business solutions by translating business needs into technical specifications that align with agile methodologies.
Participate in sprint planning, daily stand-ups, and retrospectives to foster collaboration within the development team.
- IT Infrastructure Management:
Collaborate in Designing, implementing, and maintaining IT infrastructure components, including hardware assets, servers, networks, and storage solutions both on premise and cloud.
Monitor system performance and troubleshoot issues to ensure optimal operation.
- General IT Management:
Follow-up on IT projects from conception to completion, making sure project roadblocks are identified and eliminated.
Stay current with industry best practices and emerging technologies to recommend improvements.

**What Skills You Need**:

- Technical Skills:
Proficiency in programming languages such as Python, HTML and React.
Understanding of IT infrastructure components, including cloud services, networks, and databases.
- Analytical Skills:
Ability to analyze system performance data and provide actionable insights.
Strong problem-solving skills with a focus on root cause analysis.
- Communication Skills:
Excellent verbal and written communication skills to effectively engage with end users and stakeholders.
Ability to convey technical information clearly to non-technical audiences.
- Service Orientation:
Strong customer service skills with a focus on user satisfaction and responsiveness.
Experience dealing with end users to understand their needs and address their concerns.

**What Makes You Stand Out**:

- A strong commitment to continuous learning and professional development.
- Exceptional interpersonal skills and a proactive approach to service delivery.
- Demonstrated ability to innovate, proposing and implementing new ideas or improvements in IT processes.
- Experience in IT infrastructure management and software development.
- Experience working in an agile environment with a collaborative mindset.

**Education**:

- Required: Bachelor’s degree in Software Engineering, Information Technology, Computer Science, or a related field.
- Preferred: Relevant certifications in IT service management (e.g., ITIL) or agile methodologies (e.g., Certified Scrum Master).


  • IT Security Analyst

    hace 3 meses


    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring an **IT Security Analyst **who will fill an IT strategic position as part of the Security Operations Center (SOC) team to be based in Monterrey, Mexico. **What you will be doing**: - Analyzes data from a variety of cyber defense tools (e.g., IDS/IPS alerts, firewalls, network traffic logs, SIEM, etc.) and uses this data to mitigate threats in...


  • San Pedro Garza García, Nuevo León, México MassGenics A tiempo completo

    We are seeking a highly skilled Senior-Level Support Center Analyst to join our team at Innova Solutions. This is an exciting opportunity for an experienced professional to take their career to the next level, working on a wide range of technical projects and collaborating with our global team.About the RoleAs a Senior-Level Support Center Analyst, you will...

  • Collections Analyst

    hace 3 semanas


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What will you do?** The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance. **How will you do it?** - Analyze risk comparing credit limit to open balance - Minimize exposure for high-risk customers -...

  • IT Business Analyst

    hace 5 meses


    San Pedro Garza García, México Clarios A tiempo completo

    Key Responsibilities   Data analysis Follow-up on tickets created for support of financial applications. Creation of requirements for global teams. Communicate and influence key internal and external business partners. Provide detail oriented & mentoring to analyst on daily basis. Requirements & Qualifications Strong organizational and...

  • Collections Analyst

    hace 1 semana


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do** The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance. **How will you do it?** - Analyze risk comparing credit limit to open balance - Minimize exposure for high-risk customers -...

  • IT Security Analyst

    hace 4 semanas


    San Pedro Garza García, México Steelcase A tiempo completo

    Description We are hiring an IT Security Analyst who will fill an IT strategic position as part of the Security Operations Center (SOC) team to be based in Monterrey, Mexico. What you will be doing: Analyzes data from a variety of cyber defense tools (e.g., IDS/IPS alerts, firewalls, network traffic logs, SIEM, etc.) and uses this data to mitigate...

  • Data Analyst

    hace 4 semanas


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do** As a Data Analyst within the Johnson Controls Global Products Planning organization, you will be responsible for diving deep into large, fragmented, and complex data sets that span our entire supply chain. This position will require a creative problem solver who isn’t afraid to get down into the details and build out digital solutions...


  • San Pedro Garza García, N. L., México CEMEX A tiempo completo

    TMS Analyst must develop support material for training sessions, perform necessary test for Cash Management Process, coordinate meeting and provide functional support to the Local Treasury teams while implementation in a BUs is in progress. **Main Responsibilities**: - Develop a user manual for the TMS. - Prepare Agenda and calendar for the Training and...

  • Ptp Analyst

    hace 4 semanas


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do** The Procure to Pay (PTP) Analyst - Supply Chain covers all activities related to 3rd party supplier invoices, concerning invoices from invoice receipt to payment. You will have the overall responsibility for Accounts Payable support including account reconciliation, invoice compliance and reporting from Supply Chain perspective....

  • Materials Analyst

    hace 2 meses


    San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo

    What do you do? Join us in the Procurement Execution Center as a Material Analyst. In this role, you will be responsible for enabling our Material Managers and Buyers with standardization and process improvements, driving automation, and performing meaningful analysis. Additionally, this role will support Buyer activities when requested by the plants...


  • San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do? Job Scope & Purpose** **How you will do it? Essential Job Responsibilities** **Incident Management, Problem Management** - Identify and implement solutions for recurring incidents and problems to minimize downtime for impacted IT services. - Ensure timely resolution of incidents within predefined SLAs. - Record all incidents and...


  • San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do** The Procurement Operations Analyst is responsible for overseeing and managing the Procurement-PTP project. This role requires a broad understanding of procurement processes, data analystics skills as well as effective outreach to key stakeholders and cross-functional collaboration with procurement, accounts payable, field operations,...

  • HRSSC Analyst

    hace 6 meses


    San Pedro Garza García, México Johnson Controls A tiempo completo

    What would you do: The HR Analyst is responsible for providing support on issues/inquiries related to our processes and maintaining day-to-day operation to deliver results. As the owner of the process, this role is accountable for collecting, analyzing and reporting data to vendors or COE across the enterprise. Additionally, analyst will execute...

  • Procurement Analyst

    hace 2 meses


    San Pedro Garza García, N. L., México Johnson Controls A tiempo completo

    **What you will do? Job Scope & Purpose** Join us in the Procurement Execution Center as a Procurement Analyst II. In this role, you will be responsible for enabling our Category Managers and PBU Buyers with an effective execution of our Category Strategy, by streamlining our RFQs processes, driving automation and performing meaningful analyses, while...


  • San Pedro Garza García, Nuevo León, México MassGenics A tiempo completo

    Job Title: Senior Support Center AnalystInnova Solutions is seeking a highly motivated Senior Support Center Analyst to join our team. As a Senior Support Center Analyst, you will be responsible for handling escalations, collaborating with the Support Manager to improve ticket data quality, and working on the outstanding ticket queue with an emphasis on more...

  • IT Security Specialist

    hace 4 semanas


    San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    We are seeking an IT Security Analyst to fill a critical position within our Security Operations Center (SOC) team, based in Monterrey, Mexico.Key Responsibilities:Analyze and Mitigate Threats: Utilize data from various cyber defense tools to identify and mitigate potential threats in the environment.Respond to Crisis Situations: Rapidly respond to urgent...

  • Planning Analyst

    hace 1 mes


    San Pedro Garza García, N. L., México Steelcase A tiempo completo

    We are hiring a** COM Planning Analyst** to analyze fabric requirements and place purchase orders with suppliers in North America. Plans the sequenced production and delivery of fabric. May expedite orders as necessary to meet customer demand, schedule deadline or department priorities. Communicates and updates order status such as changes, cancellations,...


  • San Pedro Garza García, Nuevo León, México MassGenics A tiempo completo

    Job Title: Support Center AnalystInnova Solutions is seeking a highly motivated Support Center Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Handle escalations and provide timely resolutions to customer...


  • San Pedro Garza García, México Johnson Controls A tiempo completo

    What will you do? The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides BI system user support through training and...


  • San Pedro Garza García, México Johnson Controls A tiempo completo

    What will you do?The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides BI system user support through training and...