Passport 20 Systems Fleet Control Staff Engineer

hace 1 semana


México General Electric A tiempo completo

**Job Description Summary**: The Passport 20 Systems Fleet Controls Staff Engineer will provide technical support and leadership to a cross-functional team to maintain the Passport 20 fleet reliability, safety, cost of ownership, customer responsiveness and services contract profitability. In this role you will own the Passport 20 systems level & controls responsibility solving problems directly for the customers and communicating with the regulatory authorities and the GE internal customer/engineering team.

**Roles and Responsibilities**
- Provide technical recommendation regarding the following Manual sections: FADEC, engine performance, engine system, Testing, Fault-isolation (FADEC and Non-FADEC) & Performance recovery cleaning.
- Identify field issues, bring them to leadership’s attention (leading indicators), drive technical solution and implementation through the tollgate process (Systems Tech Review, TG3/ TG6/ TG9, PCB).
- Provide technical recommendations to customers via Salesforce inquiries/Departure records on assigned ATA codes.
- 24/7 availability to handle Aircraft on Ground (AOG) requests via Salesforce.
- Develop and implement field plans with inputs from team experts to meet technical requirements of assigned components and systems
- Lead root cause investigations using the Commercial Field Problem Resolution guide & TOPS8D, and bring them to technical/program and regulatory (FAA, Transport Canada, etc) reviews for closure.
- Support the Passport 20 MRO network to define and follow up investigative overhaul/inspection workscopes.
- Recommend, with guidance, the approach to meet the technical and program requirements
- Prepare and present at Customers weekly, monthly conference calls and annual face to face operators’ conferences & Bombardier Global Advisory meeting
- Ensure Lessons Learned are properly documented in DRB, Fleet technical forum, Fleet & PSE tech community, etc
- Bring the customer perspective to the Life Cycle/Systems Engineering team
- Act as liaison between Passport 20 customers and internal GE engineering groups.
- Travel availability to address field investigations in person at MRO locations, customers’ facilities and/or airframer sites.
- Meet and/or exceed the established Services engineering responsiveness targets.
- Lead and execute efforts to reduce Significant Events (SEs), Unscheduled Engine Removals (UERs), Delays and Cancellations (D&Cs) and Unscheduled Shop Visits (USVs).
- Lead On-Point productivity efforts to positively impact Fleet Model, participate in Action Work Outs as needed, establish cost of ownership of module.
- Lead Time On Wing projects.
- Lead development of effective maintenance actions to increase Passport 20 reliability through Service Bulletins and Engine Manual updates.
- Support development and discussion with Bombardier for technical/program requirements for Global 8000 program
- Provide Maintenance Menu Mode Functions and fault Troubleshooting training at CTEC for internals & external customers based on program needs.
- Lead, develop, monitor & support and develop Analytics to avoid customer disruptions in the Passport 20 program (Fire Detectors, FIPS, FTS, N2 vibes, etc)
- Support ICA board activities and annual ICA global Audits.

**Required Qualifications**
- Experience in Aircraft Turbine Technologies.
- BS degree in Electronics, Mechatronics, Software or Aeronautical engineering
- Proven knowledge in controls/software discipline
- Demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs).
- Demonstrated interpersonal and team working skills
- Self driven, goal-oriented, independent, good problem-solving skills.
- Effective written and oral communication skills in English and Spanish (any additional language is a huge plus).
- Presentation Skills: ability to communicate with technical leadership
- Demonstrated ability in establishing common goals and objectives
- Demonstrated ability in participating in shaping team's long-term vision and strategy.

**Additional Information**:
**Relocation Assistance Provided**:No



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