Senior Manager Partnerships

hace 2 semanas

Ciudad de México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
Specifically, we are looking for a proven people and project manager to lead our Driver Partnerships team for Spanish-Speaking Latin America (SSL)..

The SSL Driver Partnerships team is a regional, cross-functional team responsible for the long-term retention of DiDi’s driver base in Latin America. Regional in scope, the mandate of this group is to build long-lasting, win-win relationships with external business partners to improve the experience and retention of drivers that connect to the DiDi platform. This role is ideal for someone looking to own a strategic vertical of the business, merge the worlds of operational excellence and commercial development, and manage a mid-sized team of high performing individual contributors. This leader will be the main advocate of the driver’s long-term experience both to our external business partners and to our various operational teams internally.

Role Responsibilities:
YOUR RESPONSIBILITIES

Our Driver Partnerships Lead is responsible for developing and executing DiDi’s long term driver retention strategy across Spanish Speaking Latin America. Day-to-day responsibilities include:

- **Owning the vision for driver long-term retention**: Develop a winning strategy to retain drivers and translate that into a clear commercial development plan. Act as the main advocate of drivers’ long-term experience with external partners and internal teams alike.
- **Translate that strategy into measurable results**: Manage a team that owns key partner relationships. Define a clear methodology to measure impact, and use that as a north star with all our business partners.
- **Managing multi-functional projects**: Execute projects with complex, multi-functional scope that stretch across departments within the organization. Be a relentless advocate for drivers’ experience throughout their lifecycle and translate that into specific priorities for teams across operations, product, and marketing.
- **Developing your team members**: Model a culture that prioritizes open feedback, ensures the best ideas come to light, and structures development opportunities for a team of high-performing individual contributors.

Role Qualifications:
YOUR BACKGROUND

A successful Driver Partnerships Lead will possess the following qualities:

- **Clear strategic thinker**: You are able to navigate ambiguous, data-rich environments to define a strategic vision and structure it into actionable components for a team.
- **Relationship-centered negotiator**: You understand the value of building relationships with external partners and have a clear perspective on negotiation strategy..
- **Proven people and project manager**: You have a track-record managing multi-functional projects and are able to achieve results through resources that do not report directly to you. You have a proven history of managing a team of direct reports and developing key talent.
- **Detail-focused implementer**: You should be excited about experimenting, figuring out how to get things done yourself, and failing fast so that we can continuously improve. You thrive on executing a project, showing an impact, and moving onto the next challenge.
- **Data-driven manager**: The use of logic and data is central to your decision-making process. It is paramount to strategies you craft and decisions you make. You also have enough familiarity with analytical tools to manage a team who uses them day-to-day (e.g., SQL, Python, Power BI).
- **Fast mover**:You have demonstrated success in high-performance environments (e.g. experience in startups, finance, or management consulting).
- You are a university graduate (Bachelor required, Master preferred).
- You are business fluent in English and Spanish

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers

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