Bilingual Customer Service Representative
hace 2 semanas
The Vanguard Agency is a highly respected, independent, and very progressive insurance agency in the greater Houston area. We pride ourselves on our five-star service (check out our Google reviews) and on being there for our client’s every insurance need, personal and commercial lines. We are growing faster than anyone else because we are not your ordinary, run-of-the-mill agency. We are very unique and we are looking for an inspired leader to fill the role of Customer Service Representative. Must be fluent in English.
- This position will be located We Work Office Avenida Lázaro Cárdenas 2225
- Avenida Lázaro Cárdenas 2225 Valle Oriente, San Pedro Garza García
- Our office hours are Monday through Friday, 8:30 am to 5:30 pm.
One of the reasons that we are unique is that we have a culture of collaboration and support between our account managers and our service team. We believe in making sure each team member is able to contribute to the success of the entire agency.
Our service department supports our account managers by handling all of our customer inquiries and requests and ensuring that they are addressed promptly. They also schedule review calls and provide cross sales opportunities to account managers.
**Customer Service Rep Responsibilities**:
- Perform outgoing calls to existing clients to schedule policy reviews for account managers to generate cross sales.
- Assess a variety of customer situations to ensure appropriate and comprehensive documentation of information following our guidelines under the corresponding line of business.
- Provide high-quality customer service and ensure that customer’s insurance needs are fully met.
- Take initiative and multi-task.
**What you will Bring: Must be fluent in English**
- Strong ability to maintain composure and flexibility while displaying passion, integrity, commitment, and drive to deliver a positive, differentiated service that improves our customers' lives.
- Excellent communication skills with the ability to actively listen, empathize, build trust, establish rapport, and effectively de-escalate customer issues.
- A self-starter with the ability and drive to continuously learn new skills and the flexibility to adapt to new information and technology platforms.
- Strong multi-tasking skills to proactively address customers’ needs and concerns.
- Ability to work well in a structured work setting and adhere to a daily schedule including commitment to excellent attendance with proven reliability.
**Compensation & Benefits**
- Pay based on experience
- Customer Service Reps earn between $20,000 to $24,000 pesos per month (total compensation).
- Paid vacation time
**Growth**
It's an exciting time to be a part of the The Vanguard Insurance Agency team as we are expecting to double our size in the next 12 months. If you’ve got your eyes on leadership roles in the future, then this is the place to be, especially since we promote from within. We’ve got big things planned for the future
Pay: $25,000.00 - $30,000.00 per month
**Language**:
- Fluent English (required)
Work Location: In person
Application Deadline: 02/12/2021
-
Bilingual Customer Service Representative
hace 3 semanas
Saltillo, México TAO RH A tiempo completo**Vacante para la empresa TAO RH en San Pedro Garza García, Nuevo León**: ¿Vives en Monterrey? ¿Tienes inglés B2+? Solicitamos ejecutivos telefónico bilingüe. Ofrecemos: - Capacitación pagada. - Pago mensual base de 16,000 - Bono de productividad de hasta $2,500 mensual. - Prestaciones de ley desde el primer día. - Prima vacacional. -...
-
Customer Service Representative
hace 4 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP / JDE (different order types) - Send order confirmation to...
-
Customer Service Representative
hace 1 semana
Saltillo, México VENTUS GLOBAL LOGISTICS A tiempo completoAgencia Aduanal solicita: Customer Service Representative (Impo - Expo - Operaciones Especiales) Realización de pedimentos, virtuales, definitivos y temporales. Conocimiento de validación y pago de los mismos. Facilidad de palabra, trabajo en equipo, responsable, atencion a cliente. Disponibilidad de horario Experiência mínima 1 año en Agencia...
-
Customer Service Representative
hace 4 semanas
Saltillo, México United Towing & Transport A tiempo completoMonterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel...
-
Customer Service Representative
hace 2 horas
Saltillo, México United Towing & Transport A tiempo completoMonterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel...
-
Customer Service Representative
hace 4 semanas
Saltillo, México United Towing & Transport A tiempo completoMonterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel...
-
Customer Service Representative
hace 2 horas
Saltillo, México United Towing & Transport A tiempo completoMonterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel...
-
Customer Service Representative
hace 2 semanas
Saltillo, México 3 Tone Enterprise A tiempo completoWe are a U.S company that partner with brands of Sam's Club, Costco, Amazon, and Niagara with warehouses all across the U.S! **As a Customer Service Representative you will be expected to**: Have background in customer service. Fluent english is required, must be able to handle many responsibilities. Will be in charge of completing multiple task a day,...
-
Customer Service Representative
hace 2 semanas
Saltillo, México 3 Tone Enterprise A tiempo completoWe are a U.S company that partner with brands of Sam's Club, Costco, Amazon, and Niagara with warehouses all across the U.S! **As a Customer Service Representative you will be expected to**: Have background in customer service. Fluent english is required, must be able to handle many responsibilities. Will be in charge of completing multiple task a day,...
-
Customer Service Representative
hace 2 semanas
Saltillo, México We Hire IT A tiempo completoTata Consultancy Services is a global leader in IT services Consulting & Business solutions with a large network of innovation & Delivery Centers. **Role**: Customer Service Representative Years of experience: 1+ Years Location: Monterrey English speaking level: advanced **Benefits & compensation** Salary of 18,000 Major Medica insurance Life...
-
Customer Service Representative
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Send order confirmation to customer (confirm delivery...
-
Customer Service Representative
hace 2 semanas
Saltillo, México Johnson Controls A tiempo completo**What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Send order confirmation to customer (confirm delivery...
-
Customer Service Representative
hace 3 semanas
Saltillo, México Haulsa Logistics A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**: - **CUSTOMER SERVICE REPRESENTATIVE**_ **Requisitos** - Ingles avanzado (deseable) - Mínimo 2 años de experiência en operaciones de transporte y logística terrestre - Cartera de clientes y proveedores (deseable) - Conocimiento básico de documentación nacional / internacional **Funciones principales** -...
-
Inside Sales Representative
hace 1 mes
Saltillo, México PeninsulaSteel A tiempo completoPeninsula Steel is a leading American provider of high-quality steel products, serving customers across the construction industry with a commitment to excellence and reliability. With a rich history of delivering top-notch solutions, Peninsula Steel prides itself on its dedication to customer satisfaction and innovation in the steel...
-
Customer Service Representative
hace 3 semanas
Saltillo, México Coonfidenciaal A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**: - **CUSTOMER SERVICE REPRESENTATIVE**_ **Requisitos** - Ingles avanzado (deseable) - Experiência en operaciones de transporte y logística terrestre - Cartera de clientes y proveedores (deseable) - Conocimiento básico de documentación nacional / internacional **Funciones principales** - Atención a...
-
Customer Service Representative
hace 1 semana
Saltillo, México Haulsa Logistics A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**: - **CUSTOMER SERVICE REPRESENTATIVE**_ **Requisitos** - Ingles avanzado (deseable) - Mínimo 2 años de experiência en operaciones de transporte y logística terrestre - Cartera de clientes y proveedores (deseable) - Conocimiento básico de documentación nacional / internacional **Funciones principales** -...
-
Customer Service Representative
hace 4 días
Saltillo, México Coonfidenciaal A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**: - **CUSTOMER SERVICE REPRESENTATIVE**_ **Requisitos** - Ingles avanzado (deseable) - Experiência en operaciones de transporte y logística terrestre - Cartera de clientes y proveedores (deseable) - Conocimiento básico de documentación nacional / internacional **Funciones principales** - Atención a...
-
Customer Service Representative
hace 2 semanas
Saltillo, México VEGE DE MEXICO SA DE CV A tiempo completoWe are **Vege de Mexico**, an automotive reman global, we are looking to strengthen our **North America Product and Costumer Support **site San Nicolas, N.L. with the integration of **Customer Service Analysts.** **Requirements**: - Bilingual - IMA, IA, II, LNI, LA, LRI or related, recent graduates - Previous experience at least 1 years within the same...
-
Customer Service Representative
hace 2 semanas
Saltillo, México Alliance Virtual Offices A tiempo completo**Customer Service Representative** Join a company whose mission is to support modern businesses in their quest to grow fast and flexibly. We achieve this by offering innovative services delivered by a skilled, talented, and distributed team. Alliance offers the perfect opportunity to learn, thrive, and grow. We seek to provide a great place to work...
-
Customer Service Representative Jr
hace 6 días
Saltillo, México Johnson Controls A tiempo completo**Job Details** **What are you going to do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in BAAN (Migrating to SAP) - High volume inbound calls - Send order...
