![Zendesk](https://media.trabajo.org/img/noimg.jpg)
Senior Data
hace 1 semana
Job Description
Senior Analyst, Growth Analytics
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back to the communities we call home. We are seeking a Senior Growth Data Analyst who will shift through customer behavior data for insights and communicate those findings back to our Online Business.
Who we’re looking for:
You are a team player, a fun fact sharer, looking to inspire and be inspired, not needing sole credit for wins and able to support others selflessly. You are a spunky person with a curious mindset who actually enjoys a challenge and sees it as an opportunity. You will be responsible for supporting leaders in Marketing, Growth and Monetization, Product Engineering and Design, democratizing data & insights and conducting in-depth analysis to help create a world class online customer experience. Reporting to the Senior Manager, Growth Analytics, you will join the Online Business team that sits within the Marketing organization.
What you’ll do:
- Join our small but mighty team supporting the Growth & Monetization product managers and Marketing leaders to leverage data to measure and prove success
- Sift through large datasets via query languages and BI tools for dashboards and reporting and create new complex datasets by collecting data from multiple sources
- Develop experimentation test plans, measure performance, and make recommendations based on A/B testing outcomes
- Lead executive analyses and deliverables (e.g. C-staff, Board, quarterly business reviews, month and quarter end deliverables)
- Collaborate effectively with cross-functional teams - marketing, web, product, engineering and our data warehouse team to achieve maximum results
- Be scrappy when scoping, sizing and fulfilling large and small requests balancing efficiency and quality. You will partner with product managers when determining KPIs and targets for measuring the impact of their initiatives
- Sift through large data sets via query languages and BI tools for dashboards and reporting
- Continuously consider ways to improve our signup flow and buying experience - from first web visit to identifying which feature or product is driving trial conversions
- Use your visual and logical creativity to design and build insightful dashboards for teams to stay on top of their KPIs and initiatives
- Be rigorous about monitoring metric performance and conducting deep dives to investigate success drivers of funnel metrics
Desired Skills and Experience:
- BS/BA degree in business, statistics, economics, or related degree OR equivalent combination of education, training, and experience
- 5+ years of experience in strategy consulting, data analytics, business intelligence, or related field
- Excellent written and verbal communication skills. Comfortable presenting data and providing recommendations with confidence to senior level stakeholders, even when there is ambiguity involved
- Familiarity with marketing funnel reporting and industry KPIs, such as website sessions, MQLs, pipeline, conversion rates, and bookings
- Experience with BI tools (e.g. Explore, Tableau) and advanced Excel or Google Sheet functions
- Expert knowledge of SQL is a must (experience with Google BigQuery a plus). Ability to perform effective querying involving multiple tables and subqueries
- Experience analyzing CRM data (e.g. Salesforce) and web tracking (e.g. Google Analytics)
- Experience with user behavior tracking platforms and their data (e.g. Pendo, Segment) a plus
**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
-
Senior Data Engineer
hace 4 semanas
Desde casa, México CODIGOMX A tiempo completoWe ar hiring a Senior Data Engineer **Required Technologies** AGILE(Scrum) **Required Languages** English - Advanced **Description** We are looking for a data engineer with more than 3 years of experience in the following stack and overall experience more than 5 years in Data Warehousing - Snowflake - SQL - ETL / ELT toolset Currently seeking a Senior...
-
Senior Data
hace 5 días
Desde casa, México Zendesk A tiempo completoJob DescriptionSenior Analyst, Growth AnalyticsZendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back to the communities we call home. We are seeking a Senior Growth Data Analyst who will shift through customer...
-
Senior Data Analyst
hace 2 semanas
Desde casa, México Bizee A tiempo completoWe are seeking a highly skilled and experienced Senior Data Analyst to join our growing team. As a Senior Data Analyst, you will play a pivotal role in driving data-driven decision-making across our organization. The primary focus of this position will be on analyzing marketing efficacy, product efficiency, Google Analytics, and other first-party data to...
-
Senior Data Engineer
hace 3 semanas
Desde casa, México CODIGOMX A tiempo completo**Required Technologies** AGILE(Scrum),.Git and Github, Matillion, snowflake, SQL, ETL Process Required Languages English - Advanced **Description** We are looking for a data engineer with more than 3 years of experience in the following stack and overall experience of more than 5 years in Data Warehousing - Snowflake - SQL - ETL / ELT toolset -...
-
HRis Senior Analyst
hace 3 semanas
Desde casa, México NTT DATA A tiempo completo**Req ID**:224268 We are currently seeking a HRIS Senior Analyst to join our team in Remote, M\u00e9xico (MX-MEX), Mexico (MX). The HRIS role will support NTT DATA Services HRIS internal environment. This role will perform SuccessFactors support activities as well as engage in project and change requests. This is a key position that requires SuccessFactors...
-
Senior Data Scientist
hace 2 meses
Desde casa, México Thermo Fisher Scientific A tiempo completoSenior Data Scientist **Responsibilities**: - Collaborate effectively with cross-functional stakeholders to identify questions and business challenges, and develop plans of action to define, design, and develop machine learning models and algorithms. - Navigate large, complex datasets for data mining, profiling, and curation, as well as utilize natural...
-
Senior Data Engineer
hace 2 semanas
Desde casa, México EPAM Systems A tiempo completoWe are looking for a talented Senior Data Engineer to join this amazing team! **REQUIREMENTS**: - Support Data and AI Platform System’s product and business team’s specific data needs on a global scale - Close partnership with internal partners from engineering, product, and business - Understand the challenges of working with data at scale - Learn new...
-
Data Engineer Senior
hace 7 días
Desde casa, México Max RH A tiempo completoImportante consultora de TI establecida en Cdmx, requiere un **CONSULTOR DATA ENGINEER SENIOR **para importante cliente retail. Integrate con nosotros, si cumples estos requisitos!!! **REQUISITOS TÉCNICOS**: - **Experiência más de 7 años como Data Engineer, especialmente con GCP**: - Experiência en ingeniería de datos, desarrollo de canales de datos...
-
Senior Data Scientist
hace 4 días
Desde casa, México Zillow A tiempo completo**About the team**: Zillow Group’s mission is to give people the power to unlock life's next chapter. As part of the Growth Data science, you will be an integral partner to Zillow’s Growth Product team which has a mission to ‘acquire and activate’ high-quality users for Zillow group brands. The Growth product team is an impactful ensemble of multiple...
-
Data Engineer
hace 1 semana
Desde casa, México Alset A tiempo completo**Job Information**: Industry - Tecnología Work Experience - +5 años Remote Job This is a remote position. Alset is hiring skilled, creative, and adaptable Data Engineer within **LATAM**. This is an opportunity for data engineers with strong experience and attention to detail and quality to contribute. We encourage collaboration and creativity. You...
-
Senior Data Scientist
hace 5 días
Desde casa, México Zillow A tiempo completoAbout the team: Zillow Group's mission is to give people the power to unlock life's next chapter. As part of the Growth Data science, you will be an integral partner to Zillow's Growth Product team which has a mission to 'acquire and activate' high-quality users for Zillow group brands. The Growth product team is an impactful ensemble of multiple key...
-
Senior Snowflake Data Engineer
hace 4 semanas
Desde casa, México Harman International A tiempo completoA Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...
-
Senior Data Scientist
hace 2 meses
Desde casa, México R2 A tiempo completo**Who we are**: At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining...
-
Senior Data Scientist
hace 4 semanas
Desde casa, México Zillow A tiempo completo**About the team**: Zillow Group’s mission is to give people the power to unlock life's next chapter. We are seeking a Data Scientist to join the Growth & Experience (G&E) team within Zillow Home Loans (ZHL). On the G&E team, we’re passionate about understanding the customer journey on our platforms through experimentation, analysis, and statistical...
-
Senior Snowflake Data Engineer
hace 4 días
Desde casa, México Harman International A tiempo completoA Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do...
-
Senior Data Scientist
hace 5 días
Desde casa, México R2 A tiempo completoWho we are:At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs' potential by providing financial solutions that are tailored to their needs. We are reimagining the...
-
Senior Data Integration Engineer
hace 4 semanas
Desde casa, México EPAM Systems A tiempo completo**DESCRIPTION**: Are you a seasoned Data Integration Engineer looking for a new challenge? We invite you to join our dynamic team as a **Senior Data Integration Engineer.** In this role, you will spearhead migration support efforts for our client, driving impactful initiatives and ensuring project success. The project involves migrating and supporting the...
-
Senior Data Integration Engineer
hace 7 horas
Desde casa, México EPAM Systems A tiempo completo**DESCRIPTION**: Are you a seasoned Data Integration Engineer looking for a new challenge? We invite you to join our dynamic team as a **Senior Data Integration Engineer.** In this role, you will spearhead migration support efforts for our client, driving impactful initiatives and ensuring project success. The project involves migrating and supporting the...
-
Principal/senior Data Team Lead
hace 5 días
Desde casa, México IQVIA A tiempo completo**Join our team as a **Principal/Senior Data Team Lead****: **Job Overview**: Senior Data Team Lead position is to manage all data management (DM) tasks to include more complex and/or larger studies and/or a program of studies from start-up through database closure and archival producing high-quality databases for analysis and potential regulatory...
-
Senior Data Scientist
hace 5 días
Desde casa, México Zillow A tiempo completoAbout the team: Zillow Group's mission is to give people the power to unlock life's next chapter. We are seeking a Data Scientist to join the Growth & Experience (G&E) team within Zillow Home Loans (ZHL). On the G&E team, we're passionate about understanding the customer journey on our platforms through experimentation, analysis, and statistical modeling....