Customer Service

hace 1 semana


San Francisco Totimehuacan, México FD SERVICIOS INTEGRALES DE IMPRESIÓN SA DE CV A tiempo completo

**Descripción del empleo**

Validar, liberar y agendar las órdenes de producción autorizadas, llevando un correcto control del estatus de cada orden de trabajo a través de toda la cadena de suministro interna (creación, preproducción, fabricación y envió), asegurando que la documentación necesaria se entregue en tiempo y forma a cada área, evitando posibles contratiempos y tiempos muertos durante el proceso. Mantener informado al cliente y/o ejecutivo de ventas el avance de las órdenes de producción manteniendo un excelente nível de satisfacción al mismo. Dar seguimiento a la elaboración de pruebas de color y prototipos de los proyectos. Coordina los envíos de pruebas para autorización de los elementos de producción. Solicita las fichas técnicas de los proyectos al área de diseño estructural y preprensa. Da seguimiento a las reclamaciones, quejas y/o devoluciones de producto.

**Tipo de empleo, categoría y subcategoría**

Tiempo completo de 8:00 a 18:00 hrs. Lunes a viernes. Excelente ambiente de trabajo.

**Cualificaciones y habilidades**

Escolaridad : Técnica o Profesional (Administración, Ingeniero industrial, diseño industrial, y afines). Con muy buenas habilidades de servicio y atención al cliente.

Experiência en el sector de las artes gráficas.

Conocimiento en ventas, atención al cliente, facturación, embarques y procesos administrativos.

Funcionalidad de ERP

**Beneficios**

Sueldo Competitivo

Desarrollo y crecimiento en la organización.

Tipo de puesto: Tiempo completo

Sueldo: $10,000.00 - $12,000.00 al mes

Experiência:

- Customer Service / Atención al Cliente en Artes Gráficas: 2 años (Obligatorio)

Lugar de trabajo: Empleo presencial


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