Experienced Team Leader

hace 4 semanas

Tijuana, México TaskUS A tiempo completo

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

**What We Offer**:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

**What does a **Team Leader** do?**

Think of yourself as one of the leaders of the operations department

Team Leads go to work with one thing in mind: to provide the best customer experience to our clients.

They are able to drive the performance of teammates in order for them to continuously hit their goals.

As a Team lead you will coach and manage teammates, and act as a bridge between your teammates and the other departments.
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates deliver on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs).

You will be in charge of managing the team and making sure everyone adheres to their schedules. A critical part of the role is to be able to train and help in development of your team, by conducting team huddles, coaching sessions, to help them improve and grow.

You must be adept at creating reports of your team's performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team.
So, do you have what it takes to be a Team Leader?
**Requirements**:
So, what are we looking for?
We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + team mates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.

**DEI**: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

  • Experienced Team Leader

    hace 9 horas

    Tijuana, México Taskus A tiempo completo

    **What does a **Team Leader** do?**Think of yourself as one of the leaders of the operations departmentTeam Leads go to work with one thing in mind: to provide the best customer experience to our clients.They are able to drive the performance of teammates in order for them to continuously hit their goals.As a Team lead you will coach and manage teammates,...

  • Experienced Team Leader

    hace 3 semanas

    Tijuana, México Taskus A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    hace 4 semanas

    Tijuana, México Taskus A tiempo completo

    **What does a **Team Leader** do?**Think of yourself as one of the leaders of the operations departmentTeam Leads go to work with one thing in mind: to provide the best customer experience to our clients.They are able to drive the performance of teammates in order for them to continuously hit their goals.As a Team lead you will coach and manage teammates,...

  • Team Leader

    hace 3 semanas

    Tijuana, México TaskUs A tiempo completo

    **What does a Team Leader do?** Think of yourself as one of the leaders of the operations department Team Leads go to work with one thing in mind: to provide the best customer experience to our clients. They are able to drive the performance of teammates in order for them to continuously hit their goals. As a Team lead you will coach and manage...

  • Team Leader

    hace 3 semanas

    Tijuana, México Taskus A tiempo completo

    **What does a Team Leader do?**Think of yourself as one of the leaders of the operations departmentTeam Leads go to work with one thing in mind: to provide the best customer experience to our clients.They are able to drive the performance of teammates in order for them to continuously hit their goals.As a Team lead you will coach and manage teammates, and...

  • Team Leader

    hace 2 semanas

    Tijuana, México Trigo Quality Solutions México A tiempo completo

    Empresa sorteadora Solicita Team Leader Para trabajar en planta automotriz Ubicada por el Aguila coronada **Requisitos**: Experiência mínima de 6 meses en puesto similar en planta automotriz Vivir cerca de la planta Ofrecemos: sueldo mensual bruto $12,000 Pago catorcenal Vales de despensa del 7.5% Fondo de ahorro 10% Prestaciones de...

  • Team Leader Tapestry 7

    hace 2 semanas

    Tijuana, México TaskUS A tiempo completo

    **What does a **Team Leader** do?** Think of yourself as one of the leaders of the operations department Team Leads go to work with one thing in mind: to provide the best customer experience to our clients. They are able to drive the performance of teammates in order for them to continuously hit their goals. As a Team lead you will coach and manage...

  • Team Leader

    hace 2 semanas

    Tijuana, México Trigo Quality Solutions México A tiempo completo

    Empresa sorteadoraSolicita Team LeaderPara trabajar en planta automotrizUbicada por el Aguila coronada**Requisitos**:Experiência mínima de 6 meses en puesto similar en planta automotrizVivir cerca de la plantaOfrecemos:sueldo mensual bruto $12,000Pago catorcenalVales de despensa del 7.5%Fondo de ahorro 10%Prestaciones de leyUniformes y EPP...

  • Team Leader

    hace 6 días

    Tijuana, México Inmoplus A tiempo completo

    _INMOBILIARIA INMOPLUS, líder en el sureste de México ocupada en dar a sus clientes los mejores productos y experiências de inversión; Por expansión.. Te invita a unirte a su equipo de trabajo como:_- **"TEAM LEADER "**_- Escolaridad Licenciatura concluida en áreas económico-administrativas: Lic.En Administración, Mercadotecnia o afín.- Planeación,...

  • Quality Team Leader

    hace 4 semanas

    Tijuana, México TaskUS A tiempo completo

    **As a Team Leader Quality, think of yourself as a medium for continuous improvement, not just for yourself and for your immediate team, but for the rest of the operational teams you will support. As Team Leader, you will supervise a team of Client Analysts and work with them in developing methods and standards for quality. You will conduct audits, attend...

  • Quality Team Leader

    hace 6 días

    Tijuana, México Taskus A tiempo completo

    What does a Quality Supervisor really do?Think of yourself as a medium for continuous improvement, not just for yourself and for your immediate team, but for the rest of the operational teams you will support.As Team Leader, you will supervise a team of Client Analysts and work with them in developing methods and standards for quality.You will conduct...

  • Quality Team Leader

    hace 4 semanas

    Tijuana, México Taskus A tiempo completo

    **As a Team Leader Quality, think of yourself as a medium for continuous improvement, not just for yourself and for your immediate team, but for the rest of the operational teams you will support.As Team Leader, you will supervise a team of Client Analysts and work with them in developing methods and standards for quality.You will conduct audits, attend...

  • Team Leader, Logistics

    hace 4 semanas

    Tijuana, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Warehouse We are looking for an exceptionally driven and ambitious individual to join our team as a Team Leader, Logistics. This outstanding opportunity allows you to successfully implement and manage outstanding logistics strategies, ensuring that our supply chain operations are flawless...

  • Team Leader, Logistics

    hace 3 semanas

    Tijuana, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule**Standard (Mon-Fri)**Environmental Conditions**WarehouseWe are looking for an exceptionally driven and ambitious individual to join our team as a Team Leader, Logistics.This outstanding opportunity allows you to successfully implement and manage outstanding logistics strategies, ensuring that our supply chain operations are flawless and...

  • Team Leader

    hace 6 días

    Tijuana, México Merit Medical Systems Inc. A tiempo completo

    Why Merit? En Merit Medical, nuestra misión es desarrollar dispositivos médicos innovadores que mejoren vidas. Nuestro objetivo es integrar y desarrollar a gente que quiere construir a través de trabajo duro, en equipo y comprometido, dispositivos que salvan vidas. Juntos estamos haciendo la diferencia en la vida de pacientes de todo el mundo. ESSENTIAL...

  • Claims Customer Care-team Leader

    hace 3 semanas

    Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: - The Team Leader is responsible for leading a complex and occasionally highly complex claim service process and/or directing the work of typically five to ten nonexempt, customer-facing staff. The individual supports the implementation of complex and occasionally highly complex operational initiatives that enable the achievement of Claim,...

  • Control Engineering Team Leader

    hace 6 días

    Tijuana, México North American Production Sharing A tiempo completo

    **Control Engineering Team Leader** Querétaro, MX **Key Responsibilities**: - Coordinate and schedule the working time of the group of engineers in order to deliver programming services to our internal customers on time and quality. - Develop a training program for Control Engineers and create individual career paths for every member of the team in order...

  • Team Leader

    hace 4 semanas

    Tijuana, México PromoCall A tiempo completo

    **JOB DESCRIPTION** The primary objective is to drive team performance and ensure the achievement of sales targets while maintaining exceptional customer service standards. This involves leading, motivating, and mentoring the sales team to maximize productivity and efficiency. Key responsibilities include: - Monitoring individual and team performance...

  • Claims Ops Team Leader

    hace 3 semanas

    Tijuana, México Integon Service Co. A tiempo completo

    Our Company Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our portfolio...

  • Team Leader, Shipping

    hace 2 semanas

    Tijuana, México CommScope A tiempo completo

    En nuestro mundo "siempre activo", creemos que es esencial tener una conexión genuina con el trabajo que realiza. Leader Warehouse. **Por qué CommScope**: CommScope está en la búsqueda de brindar conectividad que fortalezca la forma en que vivimos, trabajamos y aprendemos. Nuestros empleados traspasan los límites de la tecnología de comunicaciones...