Research Operations Coordinator

hace 8 meses

Ciudad de México Etsy A tiempo completo

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

**Job Description**:
**What’s the role?**

The Research Operations team at Etsy is looking for a Research Coordinator to join our growing team and support several key areas to help us scale the impact of research.

Our Research Operations team plays a critical role in enabling our researchers to produce the insights at scale that Etsy needs to move the business forward. In this role, you’ll empower the research team by recruiting and maintaining a healthy pipeline of participants for a variety of research studies. As a Research Coordinator, you will be responsible for the logistics of the research lifecycle from end-to-end, streamlining research team process and communications, and managing our research toolkit and vendor relationships.

This is a full-time position reporting to the Research Operations Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy’s Mexico City office in an in-person or flex capacity. Learn more about our Flex and Office-based work modes and workplace safety policies here.

**What’s this team like at Etsy?**

The Research team at Etsy helps inspire product and business decisions, using multi-methods research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items.

Our research operations team works across both product and market research. We collaborate with researchers and our partners through all stages of research, and strive to build an operating center of excellence which empowers researchers to deliver high quality, impactful insights at scale.

**What does the day-to-day look like?**
- Coordinating the recruiting and screening of participants for research studies
- Understanding recruit needs, and drafting + programming tailored screeners
- Recruiting customers from our research participant database
- Adhering to data privacy and governance policies
- Managing the A-Z of logistics to keep research projects on track, such as:

- Managing research participant schedules and communications with researchers and partner teams
- Coordinating day-of logistics for research days
- Tracking and managing research operational items (e.g. NDAs, gift cards, facilities requests)
- Managing external partners and vendors
- Collaborating closely with recruitment vendors to recruit prospective buyers and sellers
- Identifying and vetting outside research partners, vendors, and tools for the team
- Owning the internal procurement and approval process (working closely with legal and finance)
- Handling tool licensing and renewals
- Creating and updating resources
- Crafting team documentation and templates for a variety of topics ranging from team values to the recruiting process
- Auditing team operations and processes to identify areas of improvement
- Developing instructions and/or training materials for various tools and tasks
- Keeping resources up-to-date
- Of course, this is just a sample of the kinds of work this role will require You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

**Qualifications**:
**Qualities that will help you thrive in this role are**:

- Experience as a coordinator, project manager, or a background in operations, supporting teams, and/or developing relationships
- Track record of being organized, detail-oriented, and delivering results in a highly efficient way
- Interest in identifying workflow inefficiencies, and optimizing or improving processes and operations
- Familiarity with screener design and survey writing
- Your natural curiosity, empathy, and eagerness to learn drive everything you do
- Experience with or interest in learning:

- Spreadsheet / Database software, such as Excel / Google Sheets (vlookups, pivot tables), SQL, etc
- Survey software, such as Qualtrics, TypeForm, or SurveyMonkey
- The ins-and-outs of contracts, procurement, and vendor management
- Bonus: Experience running ongoing recruitment and using research tools; experience working with legal/risk teams on data governance (PII, GDPR)

Additional Information
**What's Next**

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen alread

  • Operations Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México Amrecco A tiempo completo

    Job Description for Operations Coordinator at AmreccoAt Amrecco, we are seeking a highly organized and goal-oriented Virtual Assistant to join our team. As an Operations Coordinator, you will play a crucial role in maintaining the smooth operation of our business.Key Responsibilities:Be able to work effectively in a fast-paced environment with multiple tasks...

  • Operations Coordinator Lead

    hace 2 meses

    Ciudad de México, Ciudad de México Nsf International A tiempo completo

    About the RoleWe are seeking an experienced Operations Coordinator to join our team at Nsf International. This is a unique opportunity for a highly organized and detail-oriented individual to take on a lead role in managing advanced customer data and interactions across service areas.

  • Marketing Operations Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México Mvw A tiempo completo

    About MvwMvw is a dynamic organization seeking a highly skilled Marketing Operations Coordinator to join our team in Cancun. This role offers the opportunity to work with cutting-edge technology and contribute to the success of our marketing initiatives.Job DescriptionWe are looking for an exceptional candidate who can provide operational support and...

  • Airport Operations Coordinator

    hace 4 semanas

    Ciudad de México, Ciudad de México Fifa A tiempo completo

    Fulfill your ambition in airport operations with FIFA as an Airport Operations Coordinator for the FIFA World Cup 2026.The estimated salary range for this position is between $70,000 and $100,000 per year, depending on qualifications and experience.About the RoleWe are seeking a highly skilled Airport Operations Coordinator to join our team for the FIFA...

  • Sr Operations Coordinator

    hace 7 días

    Ciudad de México International Rescue Committee A tiempo completo

    **Requisition ID**: req39560 **Job Title**:Sr Operations Coordinator **Sector**:Operations **Employment Category**: Regular **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Mexico City, Mexico The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and...

  • Market Research Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México Edelman A tiempo completo

    Edelman: A Leader in Communications MarketingWe are a global communications marketing firm that helps clients build trust and credibility with their audiences. Our culture thrives on three core values: boldness, empathy, and curiosity.At Edelman, we prioritize diversity, equity, inclusion, and belonging (DEIB) to create a workplace that is respectful of all,...

  • Service Operations Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México 24Hr Sliding Door Repair A tiempo completo

    We are seeking a Service Operations Coordinator at 24Hr Sliding Door Repair.About the RoleThis part-time position requires someone with strong organizational skills and attention to detail. As a Service Operations Coordinator, you will be responsible for answering customer calls, assigning technicians, and coordinating routes using office computer...

  • Warehouse Operations Coordinator

    hace 6 días

    Ciudad Apodaca, Nuevo León, México Wesco Accu-Tech A tiempo completo

    OverviewWe are seeking an experienced Warehouse Operations Coordinator to join our team at Wesco Accu-Tech. In this role, you will be responsible for overseeing inventory control procedures, maintaining accurate records, and ensuring seamless logistics operations.

  • Senior Research Operations Program Manager Lead

    hace 1 mes

    Ciudad de México, Ciudad de México Zillow Group Inc. A tiempo completo

    We are seeking a seasoned Senior Research Operations Program Manager to join our Zillow Group Inc. team in Mexico City, Mexico. This is a remote position that requires occasional in-office events and up to 4-6 weeks of travel per year.About the Role: As a Senior Research Operations Program Manager, you will develop and lead researcher enablement programs,...

  • Customer Service Operations Coordinator

    hace 6 días

    Ciudad de México, Ciudad de México Hendrickson A tiempo completo

    **Overview**Hendrickson is seeking a highly skilled Customer Service Operations Coordinator to join our team. The ideal candidate will have a strong background in customer service and experience working with sales orders, customer records, and internal departments.**Key Responsibilities**The Customer Service Operations Coordinator will be responsible for...

  • Strategic Business Operations Coordinator, Google Cloud

    hace 1 semana

    Ciudad de México, Ciudad de México Google A tiempo completo

    Job SummaryAn opportunity to join Google as a Strategic Business Operations Coordinator, where you will be at the heart of your team's business operations and activities. You will anticipate the needs of your managers and team members, resolving operational and administrative issues before they arise.

  • Senior Operations Coordinator

    hace 2 meses

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    About Marriott InternationalWhere timeless classics meet modern details, and business meets pleasure. Our hotels offer an uncomplicated experience where every guest feels welcome, supported, and at ease.A Day in the Life of a Senior Operations CoordinatorWe are seeking a highly skilled and motivated Senior Operations Coordinator to join our team. This role...

  • Merchant Operations Coordinator

    hace 2 meses

    Ciudad de México, CDMX Uber A tiempo completo

    **About the Role** Uber Eats is looking for an Operations Coordinator in Mexico. The mission of the Merchant Operations team is to make Uber Eats the preferred delivery platform for eaters by ensuring seamless merchant operations. In this role, you will create tools and scalable processes to support local teams in achieving targets for an exceptional user...

  • Manufacturing Operations Coordinator

    hace 1 semana

    Ciudad de México, Ciudad de México Lear Corporation A tiempo completo

    Lear Corporation is a leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and electrical products.We are looking for dedicated talents to join our team in México - Torreon Plant (Presential) as Manufacturing Operations Coordinators.As a Manufacturing Operations Coordinator,...

  • Strategic Healthcare Research Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México M3 Wake Research, Inc. A tiempo completo

    About M3 Wake Research, Inc.M3 Wake Research, Inc. is a leading provider of digital solutions across healthcare, life sciences, and pharmaceuticals. Our mission is to utilize the internet for a healthier world and more efficient healthcare systems.We offer trusted digital platforms that engage physician communities globally, facilitating impactful medical...

  • Research Operations Program Manager

    hace 7 días

    Ciudad de México, Ciudad de México Zillow Group Inc. A tiempo completo

    About the RoleThe Senior Research Operations Program Manager will be responsible for developing and executing researcher enablement programs to help the team achieve its best work through impact, scale, and efficiency. This role works closely with research, design, product management, marketing, engineering, and data science teams.Key...

  • Data Analyst and Research Coordinator

    hace 2 días

    Ecatepec de Morelos, México Capital One National Association A tiempo completo

    Job Overview:We are seeking a highly skilled Data Analyst and Research Coordinator to join our team at Capital One National Association. This role will play a crucial part in assisting with data collection and analysis for market research projects. The ideal candidate will have excellent analytical skills, be able to work efficiently with various software...

  • Senior Operations Coordinator

    hace 3 días

    Ciudad de México, Ciudad de México Tecma A tiempo completo

    About TecmaTecma is a forward-thinking company that prides itself on innovation and expertise in the manufacturing industry.Job Description:We are seeking a highly skilled Senior Operations Coordinator to join our team. As a key member of our operations department, you will play a vital role in ensuring the smooth execution of our projects.Key...

  • Operations Management Coordinator

    hace 2 meses

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International, Inc A tiempo completo

    About UsMarriott International, Inc is a global hospitality leader with over 1,000 locations worldwide. We provide beautifully simple stays with warm hospitality and great value.About the RoleWe are looking for an Operations Management Coordinator to join our team at Fairfield Inn & Suites Queretaro Juriquilla in Mexico. As an Operations Management...

  • Strategic Operations Coordinator

    hace 1 semana

    Ciudad de México, Ciudad de México Gbs International Inc A tiempo completo

    Job OverviewGbs International Inc is seeking a highly skilled Strategic Operations Coordinator to join our team. In this role, you will be responsible for maintaining and improving call center operations by monitoring agent productivity and queue needs.About the RoleThe ideal candidate will have experience in process improvement, problem-solving, and...