Device Analysis Engineer

hace 4 meses

Guadalajara, México Microsoft A tiempo completo

**The Organization**:
Microsoft Experiences & Devices Group is driving the development of new hardware solutions such as Xbox, Surface & HoloLens that are bringing new and exciting experiences to the user. The Device Quality’s Device Analysis & Engineering (DAE) organization is supporting this objective by providing effective Electrical Failure Analysis solutions that improve customer experience and drive improvements back into the product development process. Our mission is to leverage applied science and critical thinking to influence change from electrical debug during technology selection through in-depth failure analysis for complex time sensitive issues.

**The Position**:
**Responsibilities**:

- Responsible for the Juarez DAE Lab operations including creation and maintaining of lab processes.
- Communication linkage between Redmond and Juarez lab technical resources
- Audit and maintain the accuracy of the field quality bugs to meet KPI
- Setup and maintain the field quality bug pull down categories and area paths
- Create and maintain PowerBi from a data source
- Rollup/summarize the campaigns, ECT (Extended Consumer Testing) and EWP (Early Warning Program)
- Conduct failure analysis of unknown or unexpected failures
- Develop new tools\capabilities to improve debug
- Support failure analysis on repair line failures
- Training and guiding technicians\engineers on new processes
- Engage with Development, Post Launch Engineering (PLE) hardware and software teams and coordinate battery debug analysis.

**Other**
- Embody our culture and values

**Qualifications**:
**Requirements Qualifications**
- Bachelor’s degree in Electrical, Electronic, Mechatronic Engineering or equivalent discipline.
- 3 years of experience in electrical debugging & failure isolation techniques
- Be able to perform independent debug of complex failures requiring isolation of an electrical fault pertaining to a subsystem or component including IO, interfaces, PCB, clocking, or power issues
- Thorough understanding of typical PC interfaces such as USB, MIPI, DDR, PCIe, etc.
- Experience with manipulating data and reporting in a PowerBi format
- Proficient understanding of communication protocols (SPI, PCIEX, I2C, SATA, USB, Etc.)
- Knowledge of Electrical Lab Equipment (DMM, Oscilloscope, TDR, I-V Curve tracer, Data Acquisition system).

**Basic Qualifications**
- Ability to document comprehensive reports of the findings and present them to different groups.
- Be a team member and a proactive individual.
- Eager to learn new processes and debugging techniques.
- Good interpersonal skill and effective communication which able to express technical concepts in verbal and written forms.

Surface

NextPlay

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